Ive been ordering from Live Well for a few months now and ive been extremely happy with their service, I love how they check in with you and I know that I can contact them any time. Ive never had any... See more
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See what reviewers are saying
You know when you find a local chemist that you feel comfortable with. The one where you pop in and the person behind the counter knows who you are and is there to lend an ear if needed and give advic... See more
I’ve been using Live Well since May 2025 and have always found them to be fully engaging, efficient, helpful and always polite. They check in with you regularly by message and are always happy to... See more
Purchased 10mg Mounjaro, list price £149. The next day the order was refunded without reason, which left me with a bad experience. The next day after leaving a negative review on here, I... See more
Company details
- #35 of 73 best companies in Weight-Loss Service
- #52 of 112 best companies in Online Pharmacy
- #53 of 102 best companies in Pharmacy
Written by the company
At Live Well Weight Loss, we understand that achieving and maintaining a healthy weight is a complex journey influenced by various factors, including biology, lifestyle, and individual circumstances. Traditional weight loss methods often fall short, with studies indicating that 95% of individuals who rely solely on diets regain the weight within a year. Additionally, genetics play a significant role, accounting for up to 80% of weight-related challenges. Fad diets and extreme workout regimens can lead to yo-yo dieting and metabolic slowdown, while generic, one-size-fits-all approaches fail to address the unique needs of each individual. Recognizing these challenges, Live Well Weight Loss offers a smarter, science-backed approach to weight management. Our program features clinically proven treatments like Mounjaro (Tirzepatide), which effectively regulates appetite to support sustainable weight loss. Our team of expert independent prescribers ensures that each treatment plan is tailored to the individual, prioritizing safety and efficacy. As a GPhC-registered pharmacy, we adhere to the highest standards of compliance and care, providing you with a service you can trust. Our mission is to empower you to take control of your health and boost your confidence. We recognize that weight loss is a personal journey, and we are committed to guiding and supporting you every step of the way. By focusing on long-term results rather than quick fixes, we help you achieve and maintain a healthier lifestyle. To learn more about our services and begin your journey towards sustainable weight loss, visit our website at www.livewellweightloss.co.uk. For inquiries, feel free to email us at info@livewellpharmacy.co.uk or call us at 01484 950101.
Contact info
Unit T3, Ray Street, Enterprise Centre, HD1 6BL, Huddersfield, United Kingdom
- 01484 950101
- info@livewellpharmacy.co.uk
- livewellweightloss.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thank you for your help and support
Thank you for your help and support. These guys are always there when you need them.
Reliable pharmacy
Have been using Live Well for many months now, very straightforward to order, great communication, my order always arrives the following day and is packaged well. thank you!
Very knowledgeable with excellent…
Very knowledgeable with excellent customer service.
Excellent and reliable service
Excellent service. Went through the process very thoroughly and I felt reassured after speaking to Moazma. She's really helpful with any follow up questions. Would definitely recommend them
Simple process
Simple process, fast delivery, and very professional service. Highly recommend.
Ok in the end
Slow to respond to my first request via whatsapp
Did not deliver to correct address when I changed the delivery options
I initially purchased 10mg of Mounjaro…
I initially purchased 10mg of Mounjaro for £149, only to have the order unexpectedly refunded the next day, which left me with an unsatisfactory experience. After posting a negative review, they reached out to explain the circumstances and assured me that my order would be fulfilled. Since then, they have been in constant contact, updating me on the situation every other day. The supply challenges faced by pharmacies are largely due to changes in Eli Lilly's pricing. Today, Live Well informed me that they had restocked, allowing me to reorder at the original price. A video consultation via WhatsApp followed, where I confirmed my weight and showed my progress. Mistakes happen, but their approach to resolving it left me with a positive impression, and I would gladly recommend them to others.
Always helpful and encouraging
Always helpful and encouraging. Great price and speedy delivery
The professional live health check…
The professional live health check before medication.
I’ve been using Live Well since May…
I’ve been using Live Well since May 2025 and have always found them to be fully engaging, efficient, helpful and always polite.
They check in with you regularly by message and are always happy to speak with you if you have any concerns or queries.
My first order went well and
My first order went well and, after a consultation, the order arrived promptly. My second order has been sat there for 6 days (29th October to 4th November) in a 'order processing' state. They've taken my money (of course) I've emailed (yesterday)but haven't received an update. I've just called them and no answer... All I now hear when I call is 'that mailbox is full please call later.
Update. Email answered. Seems like an admin issue as they were texting and calling me on the wrong number.
Really felt confident with the…
Really felt confident with the personnel consultation and advice given
A really good service
A really good service, very thorough and very quick delivery, would recommend.
My first order of Mounjaro
My first order was delivered with no problem. Contacted them when I had an issue with trying to login to my account but they swiftly got back to me, via a telephone call. Very good customer service
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