LivingStyles Reviews 380

LivingStyles is absolutely fantastic and wonderful to deal with ! The quality of their products is excellent and superb. Purchased multiple items and are extremely happy with all items ! The level of customer service, communication and efficiency is outstanding !! Very impressed and would highly recommend!

Excellent experience from ordering, delivery and company communication. The bed was well made, very heavy good quality wood used (was pleasantly surprised). Easy to put together with excellent easy to follow instructions.

The quality of both pieces of furniture was excellent, along with the service provided by the delivery team. I would highly recommend the quality of product offered by LivingStyles and the consideration offered on delivery.

STAY FAR FAR AWAY! The good reviews are clearly fake. There are so many negative reviews on here with same story - customer service (won't mention name as it will be removed) harasses non stop and attempts to personally attack straight off the bat with irrelevant, nonsensical, threatening emails. He told me details of his life and how it's better than mine, which I didn't ask for and used "ha ha" quite a bit. I have the emails all as proof and will be contacting ACCC/NSW FAIR TRADING. It's mortifying reading these emails back. There is clearly something very wrong with this employee/very unstable - reviews are plentiful and saying same thing so it's not an isolated incident. I am now also receiving calls from a private number since arguing with this person, where he says what he said in the emails and hangs up and I will need to involve police if the calls continue from this manager.
I received a damaged assembled solid timber very large bedside table (weighing at least 50 kilos) and dimensions on website were inaccurate as well (table is much, much larger and heavier) which took three men to bring the box up from the lobby to my apartment. When opened, it was heavily damaged and broken so drawer doesn't work. Livingstyles sent a broken item to me.

I contacted customer service number and of course, their number leads no where and emails only. The customer service representative/call centre "manager" refused to organise a courier to collect the table even though the item they sold me is heavily damaged/broken/not fit for purpose. They were rude straight away and only offered a return label (which they never sent). I advised them that it is impossible for me to take that weight to the post office nor should I have to. They argued non stop that the package was only 18kilos but this is dishonest and untrue. Does it take three full grown men to lift 18kilos? I doubt it.

PayPal stepped in and unfortunately have asked me to send the item back to the seller as the decision was made automatically by the system (I've placed a request to have this looked into). In the meantime, I asked Livingstyles for the return label as I would like the bulky piece of broken furniture out of my home and customer service said no and "I didn't get my way so no, you don't get a return label anymore". The emails that ensued were about ten back and forth where the customer service representative tells me about his gf, salary, home, position and how he is "better than me" - it's actually baffling and quite alarming. He is clearly very insecure and unwell.

I have never encountered something like this before. Shocking broken product, won't help in returning/refunding - flat out refusing, and customer service/harassment from an unstable person. I will have to spend money to hire someone to take to post office, take day off to go into post office with them and pay for excessive weight on a product even though the item is faulty/broken. Thankful I paid with PayPal which means the second the item is delivered, I will receive a refund from PayPal automatically as I doubt livingstyles would make that easy.

It's also interesting that many many reviews mention Livingstyles offering them a courier to pick up damaged items. This was not offered to me and flat out refused, in fact. Interesting.

STAY AWAY FROM LIVINGSTYLES. All negative reviews say same thing. Good reviews are 100% fake. They should be shut down. I have attached proof of purchase and some emails as proof!

Ordered and payed for medium sized “Hartford” vase! Told item not in stock! How on earth was I able to order if not in stock? You really need to address your inventory issue! Monies refunded within two days! First and last order!

Hassle free purchasing process, support staff very helpful with information about product, and regarding pickup process from their warehouse. Product was removed from carton for inspection before loaded to truck, which removed any doubts regarding product quality. Highly recommend

LOVE living styles- They are lovely and understanding and very clear- they respond SO quickly. Every time I have bought from living styles I get excellent service, great quality and for unbeatable prices. I will always continue to shop with living styles.

All items good quality and arrived safely. Good communication throughout the whole process. Very happy 😊

Very happy with my dining chairs. Staff very efficient and professional.

The cabinet is lovely / good quality and the delivery drivers were very helpful, very much appreciated

Very good quality . Overall wonderful experience

Online customer support was fantastic from the very beginning. Andy was very helpful by sending through extra photos of the product that I was wanting to purchase. This was helpful in me deciding if the colour was correct. Delivery was very prompt even with me living in Perth. The set of drawers arrived about a week later after purchase. The drawers were very well packed, in a large box with a lot of protection. Drawers look lovely in our bedroom and the antique gold colour works perfectly with our colour scheme.
Thank you

Very happy with my recent purchase. We bought a beautiful round dining table and it was delivered a lot sooner than the initial dispatch time. The table is great quality, just as expected from the photos. The courier rang to let us know when they were dropping the table off as it was a big piece, and we were able to call back and text to make arrangements. Delivery was smooth and product amazing - will definitely come back in the future :)

Love the chairs - they’re even better than I expected! And the delivery time was so much quicker than I had hoped for. Less than a week! Will definitely be shopping with Living Style again. Thank you!

I want to express my gratitude for the exceptional customer service I received from James, the Customer Service Manager. I had a small issue with one of your products and James promptly responded to my initial email and resolved the problem with ease. His professionalism and dedication to providing quality customer service are a testament to his commitment to excellence.

As a business owner, I understand the importance of having a team that is committed to providing excellent customer service. James is a valuable asset and I hope recognition is given for his outstanding work. Not only are your products at LivingStyles awesome and of outstanding quality you also have James who has complimented and equally matched this with his customer service. I am grateful for his assistance and appreciate the time he took to resolve my issue.

I purchased 3 pendant lights which were stunning. Finding beautiful Hampton pendant lights is not easy and these were exactly what I wanted. Good price and very quick delivery. One of the lights had a physical fault and I dealt with James at LivingStyles who organised a new light to be sent and the faulty one to be collected. Communication was excellent and everything was dealt with very quickly. I will definitely use this store again.

We ordered the beautiful Phyllis birch timber desk from interstate. We didn’t get an opportunity to see this in person but what a beauty! The desk is solid and beautifully made. The perfect addition to our little girls room.

Thank you for making the chair purchase so simple, you’re delivery team are efficient and really lovely. The chairs look great, really well made and am 100% happy with my purchase and the experience!

Great company and great prices. Customer service is excellent.
Highly recommended.

Excellent customer service and super fast delivery! I couldn’t be happier with the service and my beautiful new dining chairs.