What a horrible experience till now with this brand. Am waiting for the product to be pick up since 28th Nov. My return was cancelled for no reason with no attempt. Trauma started when I started calli... See more
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Absolutely Avoidable
Extremely unprofessional. Extremely poor communication. Tooo many people involved but all with ZERO accountability. No one in their team is aware what is happening on the site. Only thing they are interested is payment payment and more payment.
Absolutely avoidable to engage with them unless you have lots of spare time and ready to swallow hypertension pills. Neither does their material nor men arrive on time. You end up chasing, chasing and chasing different people.
Livspace should rename the company as Lootspace or Liarspace, They are champions at it.
Terrible experience, professional marketing but highly unprofessional execution
I would have given 0 if that was an option.
From day 1 of my engagement with Livspace, I had made it clear to Livspace that I value professionalism, precision and the "definition of done." Unfortunately, Livspace has delivered neither for my home at Aakriti Cyan, Tellapur. I trusted them with a ₹25 Lakhs interior project, and the experience has been a masterclass in poor execution.
Project ID: 2381160
The Critical Failures:
• Deceptive Handover Process: I was pressured into signing the "Satisfaction Note" only because the Operations Manager gave me a personal promise that all snags would be fixed immediately. Once signed, the urgency vanished. This is a predatory tactic used to close tickets while the site is still substandard.
• Repetitive Incompetence: They have sent technicians twice to fix the disastrous paint job and poor modular finishing. Both attempts failed. It is clear the their contractors lack the skills required for a premium project.
• Health Risk to Infant: I am currently living here with my 7-month-old. Because Livspace cannot get the job right the first time, we are being subjected to repeated dust from ongoing "rectifications."
• Subpar Quality: The paint job is patchy with really bad surface preparation. At this price point, you expect a professional finish, not a DIY-level mess.
• They still haven't cleaned up their materials from my flat. It's been over 3 weeks now. They keep giving new dates for resolution, but they have failed to deliver on all of the promised dates.
Remember, the experience is not at all hassle free, for the last 10 days before i moved in, I had to visit the site daily and stay there for full days to expedite the work there, but still, as you can make out from the above points, its really really bad.
Verdict: Livspace is a high-end marketing agency that outsources your dream home to the lowest-bidding contractors. If you are a professional in Hyderabad, avoid the stress and look elsewhere. The level of Quality and workmanship that you get from Livspace is worse than some of the local contractors, but they still charge almost double for it.
very hopeless service even after…
very hopeless service even after payment received as per their payment terms. Zero work even after almost 1 year. don't go for livspace
LivSpace -FRAUD COMPANY- A BIG NO
I don't write feedback generally but this is a MUST:
1. Livspace will charge you minimum 3 times than other interior companies.
2. They have all local vendor , no in house team, right from design till implementation. They steal the design from internet (like Pinterest etc) , none of their idea. You are the designer actually.
3. There senior people are extremely Rude , don't have minimum respect to customer. They will argue, not accept a single request and make you run day and night but WILL NOT DO your work.
4. They have so called CEO email ID. When you escalate, it is the same group of people who act as CEO email and harass you till you are in depression.
5. Most of the materials are substandard. They will laminate and deliver the items, so that that you cant make out the poor quality.
5. They have a so called process where they have a SOD (useless and very bulky document- 90-100 pages) they will ask you to sign it to start the work ASAP. Once you sign , you are bound legally. After this , then they blame and laugh at you that you only have signed the SOD.
6. They claim that, they have a Guarantee for They product, - There are many loop holes in that, actually it a FLASE Guarantee. Later they will say - You did not read the full Guarantee ( That is only on their website). They will never ask to read till you have a problem with the product.
7. For 12 Lakhs to 15 Lakhs work they will charge you a minimum of 25L-26L. Initially, they will have multiple design review calls. It is just to increase the price and TRAP you.
8. Most of the reviews here are FAKE. Don't trust them.
I Lost 7 Lakhs, it is was my fate. You still have time!
They are the worst service
They are the worst service. We have had a lot of trouble with them in getting our bathroom done. The sales people tell you exactly what you want to here but after you pay them then you never hear from them again. This has been a bit of a nightmare dealing with them. I called their customer service number and they just hang up on us after explaining our issues. The worst company i have dealt with in a long time.
Worst experience.
Worst experience.
Whatever design were planned some designs didn't go right as lack of knowledge by designer. Designs on 3D looks nice but in practicality the work done is disaster. It took more then 6 months to complete my 2bhk flat, inspite i have to forcefully move in my house.They have plenty paperwork to confirm the things. Most of the work is taken place by 3rd party local vendor's. Better give opportunity for the local home designing stores. At least you can talk them straight rather then livspace plenty huddles to cross to get things right. They even charge you more then the locals only under the name of a brand, eventually they give most of the carpenter, painter, false ceiling, electrician jobs to local vendors itself & chrge us extra like a commission.Most of the things my designer forgot to order & everything got delayed.only big big talks from manager level to on site supervisor to designer. Only they give hopes 'it will done' but nothing happens.
The things when doesn't go right then makes you crazy inspite of paying lahks of rupees.& they leave you with no choice but to make a long wait. When asked about the progress of work they start to play the game called "Passing the ball" Had a worst experience with livspace a big regret of my life. If their is an option of giving zero⭐ while rating then I would I have given.very very much disappointment.
Extremely frustrating experience with…
Extremely frustrating experience with Livspace. Our project is delayed by over 2 months with zero accountability or clear timeline despite repeated follow-ups and escalations.
This has taken a serious mental and financial toll on us. Constantly chasing their team for basic updates has been exhausting.
If not resolved immediately, we will be forced to take formal consumer action. Proceed with caution.
My project id
My project id ahmedabad Extremely unprofessional and disappointing experience with Livspace.
It has been over two months since we completed the booking, and despite paying 60% of the total project cost, no work has been initiated. The company continues to delay execution by conducting repeated meetings and issuing revised quotations without any actual progress on-site.
This clearly reflects poor project management, lack of accountability, and failure to honor commitments made at the time of payment. Such conduct is unacceptable and misleading for customers who trust the brand.
If immediate action is not taken, I will be forced to escalate this matter further through consumer forums and other legal channels.
I strongly advise others to be cautious before engaging with Livspace.
Trapped by Discounts: A Livspace Cautionary Tale
Be very cautious with Livspace DLF Newtown. Their sales team used heavy pressure tactics, pushing us to book immediately with a “25–35% discount if you book right now.” Under this pressure we paid ₹40,000 (₹25k booking + ₹15k site evaluation). The store is often filled with employees occupying the space, giving the impression of heavy customer footfall. After two months of repetitive design meetings, the BOQ they shared still had errors and repeated entries, and most materials listed were low-grade MDF. When we decided to proceed with just one room, they removed the promised discount and quoted ~₹6 lakhs for an MDF setup with very average, boxy designs. They also kept changing rules during the process — suddenly saying only 3 design meetings allowed, only 2 revisions for 2D designs, and 3D drawings only after paying 60% of the project cost. When we refused, they kept the ₹40,000 as “design fees” —and didn’t even provide the drawings. Completely unethical. Classic bait-and-switch. Don’t get lured by the discounts and the crowd (artificially set up by their own employees!) And the only thing they will do is send a link to again give a feedback there.
I had a disappointing experience with…
I had a disappointing experience with Livspace. Initially, I was quoted around ₹6.2 lakhs, but later the estimate increased to ₹18–20 lakhs without proper explanation.
There was a lack of transparency in terms, scope, and pricing. Despite informing them about my financial constraints, there was no flexibility or support.
I paid a ₹40,000 registration amount, and even after cancelling the project, the refund has not been processed. Instead, I was asked to select products and pay an additional ₹2 lakhs.
This has caused unnecessary stress and inconvenience. I hope the company resolves this issue promptly by refunding the amount and addressing customer concerns more responsibly.
It is big fraud/scam...like falling…
It is big fraud/scam...like falling into the trap..will not get to know anything unless we raise some issue or concern after booking amount is paid..we also liked livspace initially went for interior design and lost 40k to their scam...they won't provide the designs based on our interest... whatever the boxes they already have , they will convince us to go with them...if we want to go with our interest then they will say go for customisation they charge extra and no warranty will be given ...and no refund or cancellation options..if we choose to go with any one of the works they say they won't take it unless the cart value is 2L...they are forcibly looting us again here...either we have to leave our 40k behind or go ahead and lose 2L to this scam
So please guys...better get full knowledge about the process/ prices/ customisations even before making a deal with livspace.
We regret choosing livspace and losing 40k hard earned money to them...no benefit of 40k even...m writing this so if any one considering livspace,plz be careful and I would say big NO
Worst experience with Livspace
Worst experience with Livspace. Don't even go with these guys. If you have a wrong door delivered with the original shipment, that will never be resolved. It's been an year the project has been completed and I still couldn't get the correct door.
Most horrible experience
Most horrible experience. Poor quality design and designers with crazy attitude.. you as a customer will be left clueless between the design - execution and worst is their post execution team. I was promised a 10 year warranty and the team never shows up. I have written umpteen messages and i get standard auto responses but not a single action has been taken.
Horrible horrible experience. I am forced to consider legal options
Weird Staff
Unfortunately I am able to give only 1 star. Wish I can give NEGATIVE rating. In the first meeting itself I ended up with an heated argument. I will never entertain such an unprofessional company.
Fraudster
Fraudster, scammer.
They are the best scammer , fraudster
Once you pay the money they are happy but as you cancel and ask for refund they start showing their real colour.
And at the end they share you there non refundable policy details. Which actually they have to share before taking money and proceeding
fake and fraud company
fake and fraud company
Dear team,
i have made complain Ms payal has connect but she is replying anything only just giving time we will do tom i am in marriage ect.
this is my last tom i am going send the notice via court no things going to be worst.
i asked payal for his official email id even she didnt reply she said she many other work to do not only work is there.
on 11th march she asked me address and flat after she never turn off
find the attachment for your reference which talk she has done with me
they are hrressing me and my husband never replying anything
Tom i am going to place complain in police station and going to send notice via court. if any one have same issue let us join teach them.
I had a very bad experience
I had a very bad experience; this company is fraudulent. They promised a professional designer and 3D designs for my kitchen, but neither happened. A site manager never showed up to check the quality of the work; his only role was to get the contracts signed and collect the advance payment.
The company sent someone to demolish my old kitchen who left all the debris—which was full of live termites—in my backyard and refused to dispose of it properly. The project was not completed on time. Additionally, the corner shutters do not open smoothly. Despite raising 7–8 tickets, the issue remains unresolved. Now, the post-sales team claims they cannot help because I didn't report it during the handover. The company refuses to take accountability for its own work, and the drawer fronts are already starting to fall off....unprofessional attitude
Project ID: 3291892 Livspace
Project ID: 3291892
I paid the advance for this project in 2025 with the understanding that the apartment keys would be handed over in March 2026, and that the home would be ready for move-in by early April.
As I currently live outside India, I wanted to ensure that my parents could move into a fully furnished home without having to worry about coordinating the furniture setup themselves. For this reason, I contacted the Livspace team on 3rd February 2026 to inform them about the possession timeline and to begin the process in advance.
At that time, I was informed that the project would restart on 10th February. However, when I followed up again during the third week of February, I was told that approvals were still pending and that it would take another 10–12 days because the project had previously been on hold.
On 28th February, a Livspace representative visited the property for a final inspection before placing the order with the factory. During this visit, he identified that changes were required in the kitchen modular setup to ensure correct installation (this was due to few things overlooked at the first visit by livspace executives). Following this, I came to know on 10th February that the order had been put on hold due to a backend issue. Another Delay of 12 days.
On 2nd March, I received an email from the same representative who visited the property stating that the tentative delivery date under the standard timeline would be 21st April.
Now I am being advised to opt for Express Delivery if I want the project completed sooner. However, even with Express Delivery, the promised delivery date is 24th April, and I am being asked to make 100% payment immediately to proceed with this option.
Given the sequence of delays and the shifting timelines, I am concerned that the project has been repeatedly postponed, leaving me with little choice but to opt for Express Delivery and make the full payment.
Some serious ethical issue.
From my understanding, the delays may be intentional as the financial year is ending and companies often try to reflect higher revenue or profits in their books during this period.
I would also like to raise awareness so that others can avoid facing a similar situation and are careful about making advance payments without doing proper research.
Hopeless
Fraud practices, they will loot your money, mental peace and destroy your excitement of moving new home.
They will disappear after installation in-spite 10yrs warranty claim. Don't go with this company
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