Banner for LlamaElSalvador

LlamaElSalvador Reviews 603

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I been using Llama Honduras and Llama El Salvador to Top Up a few numbers , sometimes I was told nothing happened no recharge!! My answer is I did it!! Maybe is not your fault but Claro or Tigo make y... See more

Company replied

Rated 5 out of 5 stars

Fast log in look for provider boom, add packages or just add money to number let them decide , quick within 5 minutes recharged

Rated 5 out of 5 stars

I am very satisfied with your service, also my people in my country they are very satisfied too. Thanks so much to provide this very excellent service.

Company details

  1. Mobile network operator
  2. Internet Service Provider

About LlamaElSalvador

Written by the company

LlamaElSalvador.com is an international telecommunications website dedicated to Salvadorean immigrants all over the world. LlamaElSalvador.com helps Salvadoreans keep in touch with everyone back home through a wide range of services: prepaid credit, virtual numbers, and mobile recharge. Founded in 2007, LlamaElSalvador.com has always successfully accomplished its mission: bringing people together regardless of their location. For more info, visit:

Written by the company

Send credit to El Salvador mobiles in 3 easy steps

LlamaElSalvador - official top-notch service

Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join LlamaElsalvador.com and top up now!

  • Trustworthy & secure
  • Fabulously easy to use
  • 10+ years of excellence
  • 24/7 Customer Support
  • Instant recharge on the go
  • Mobile credit at your fingertips

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

603 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My package was never activated to my…

My package was never activated to my number.

8 January 2026
LlamaElSalvador logo

Reply from LlamaElSalvador

Hello Balmoris,

Thank you for your comment.

We have checked your account and the order is showing a successful status. The agents from Customer Service have opened an investigation into the issue and as soon as an update is available you will be notified.
do not hesitate to reach Customer Service at any time.

LlamaElSalvador.com

Rated 1 out of 5 stars

I don't like that you guys don't do…

I don't like that you guys don't do refund you should be able to we all get confused sometimes

7 June 2023
LlamaElSalvador logo

Reply from LlamaElSalvador

Hello Ana! Thank you for taking the time to share your feedback with us. Digicel confirmed that the number your recharged received the credit, therefore, if you by mistake entered an incorrect number it is no longer possible for us to issue a refund. We appreciate your understanding. If you still have any questions, please do not hesitate contact us at 1866-535-8095 Support Team.

Rated 5 out of 5 stars

Very Satisfied

Very amazing , I love it , I send my mother in law and in laws a recharge every month and this is easy and reliable in one click , fast and efficient. Thank you

26 February 2022
Rated 1 out of 5 stars

Low value compared with same package bought in El Salvador

10 dollar package is better value over there good for a whole month with all that it offers… system taking advantage of people paying from here (USA)
I got a $12 package if it would give us same value we would share the love with more friends and family

31 August 2021
LlamaElSalvador logo

Reply from LlamaElSalvador

Hi Walter,

Thank you for your comment.

Mobile Recharge is not a currency exchange service, it is a transfer of goods. This means it abides by other conventions and partnerships. The processing fee we have on our website is established according to agreements we have with providers in different parts of the world and they reflect multiple international payments.

That's why the Mobile Recharge service we provide does not guarantee the normal rate you receive for money exchange (with your local financial institution for example). For full transparency, you are always informed of the full cost of the Mobile Recharge on the checkout page before proceeding with payment. For any questions, our Support team is available 24/7.

To save big, we recommend you activate Email special offers in your account or make sure you have that ON. And please check your Spam too if you consequently don't get our regular offers in your main inbox.

Thank you for your understanding!
LlamaElSalvador.com

Rated 1 out of 5 stars

Stealing a lot Money from the Re-Charges

This company has become the WORST/Thieves, when applying a recharge of $20 it only gives 5 days and automatically is asking for more recharge. We have spent $40 in less than 2 weeks. Now we have figured out the game of this telephone company or middle man putting charges and stealing more than half of the money. We all work hard to put money in our loved ones phones and they don’t get the service paid for.
Unforgivable!
We will spread the word around to friends so they don’t use you in El Salvador.

13 May 2021
LlamaElSalvador logo

Reply from LlamaElSalvador

Hello Elisa,

Thank you for your comment.

Please take into consideration that through this product(mobile recharge) the credit you purchase online is transfered towards the operator in El Salvador, in this case Movistar and then Movistar adds the credit to the number you wished to recharge.
The validity of the credit or the exact deal the receiver has with this operator is not something LlamaElSalvador.com can control.

We appreciate your understanding,
LlamaElSalvador.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look