LLLParts Genuine Car Parts Reviews 

3,538
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 985 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable pricing, incredibly helpful customer service, and wide availability of genuine OEM car parts that are often difficult to find elsewhere. Many people appreciate that ordered items arrive securely packaged, in pristine condition, and accurately match their specific vehicle requirements. However, some customers also noted that initial order dispatch and overall delivery times can sometimes be quite slow depending on the part. Consumers additionally mentioned facing unexpected extra fees, small order charges, and surprisingly high shipping costs when purchasing smaller, lower-priced items.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that items are genuine OEM parts that... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, as feedback on shipping times is... See more

Order

Users describe ambiguous interactions with order processes, highlighting a division in customer experiences.... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and much cheaper... See more

Service

Clients share positive opinions on service, highlighting prompt delivery, great prices, and having items in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Slightly longer in being delivered than I hoped, but arrived very well packaged and brand new OEM part, also reasonable priced compared to dealers.Would use this company again for any parts I might re... See more

Rated 4 out of 5 stars

For the parts I needed, mainly a plethora of genuine VW screws to tidy up my Volkswagen's engine bay, LLL Parts offered very good prices. I was aware that delivery times with LLL Parts are long, as st... See more

Rated 4 out of 5 stars

I sourced a specific part that I was having difficulty finding and this company stocked them. The part arrived a fortnight after ordering and was a genuine part not a cheap knock off. The price was ve... See more

Rated 4 out of 5 stars

These parts are GENUINE...they take a little longer than usual to get dispatched and delivered but as long as you don't need it immediately, LLParts are definitely cheaper than the rest...without a do... See more


Company details

  1. #75 of 92 best companies in Auto parts shop
  2. #6 of 6 best companies in Audi dealer
  3. #52 of 60 best companies in Vehicle Parts Shop
  4. #4 of 4 best companies in BMW dealer
  5. #98 of 130 best companies in Car accessories shop
  6. #4 of 4 best companies in Mercedes Benz dealer

Written by the company

We at lllparts.co.uk try our very best to make your shopping experience hassle-free and convenient. We have a Part Finder section that will help you find just the right parts for your vehicle. All you have to do is select your vehicle year, make, model, from the given checklist to find a selection of parts and accessories specifically designed for your vehicle. We also provide you with an option to shop by part with our part categories or to shop by simply typing in the part name or part number in the search box. So, you have full control as you do your shopping.


Contact info

4.2

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,538)

1,065 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good prices for genuine VW screws and bolts

For the parts I needed, mainly a plethora of genuine VW screws to tidy up my Volkswagen's engine bay, LLL Parts offered very good prices. I was aware that delivery times with LLL Parts are long, as stated on their website, due to most parts being sourced from mainland Europe, but my requirement was not urgent. Final delivery was by Royal Mail Tracked. The items were well packed and exactly matched my order

17 May 2026
Rated 1 out of 5 stars

What a bunch of clowns… ordered a…

What a bunch of clowns… ordered a telematic module which the told me they had in stock, two weeks gone by they cancelled the order saying the main dealers didn’t have any stock, yes we know that’s why we approached you because you said you had it “in stock” so basically you charge £150 more than dealer and just order it from them anyway! Steer clear!!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Realistic prices 👍 ,(Not expensive),Good quality.

After seeing the prices on ebay I've decided to try searches online where I come across LLL Parts and for a god and realistic price I managed to purchase an original part 😀 a perfect match for my vw touran,(left side passenger AC grille vent)perfect packed and it fitted right spot on,thank tou,I recommend this company and I will tell all my friends and family about it.

6 June 2026
Unprompted review
Rated 3 out of 5 stars

Price and Time Line

Audi UK. prices are never painless! LOL.

However, LLL Parts represent one way of reducing the sting, For example, comparing the cost of purchasing (Chrome) twin exhaust trim replacements from a main dealer and LLL Parts I saved around £21.00

17 May 2026
Rated 5 out of 5 stars

Perfect fitment

Item ordered after reading negative reviews. However, I was in no rush in getting my item, as most of the negative reviews revolved around late delivery.
I ordered Audi A5 2018 Sportback (b9) front left arch stone chip guard and clips. Overall A*, as item fitted perfectly.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service on the whole

Great service on the whole. Dispatch sometimes takes a little while but customer service is always quick to reply and once dispatched items come with 1-2 days

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I'm a repeat customer here in UK

I'm a repeat customer here in UK, when buying parts for our F56 Cooper S or our previous R56 Cooper. If you want genuine high quality parts, at much better prices than manufacturer or 3rd parties, delivered to your door, I can 100% recommend LLLParts.

27 May 2026
Unprompted review
Rated 2 out of 5 stars

Ordered disc back plate/splash guard

Ordered disc back plate/splash guard. Good price . I Accepted the 3-5 day despatch timeframe with Royal Mail 24 hour delivery.
In the end it was 6 working days before despatch 8 actual days after order and delivered 11 days after order .
I contacted LLL 3 times for updates.
Poor customer service .

12 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look