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Lloyds Commercial Cards Reviews 

209
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and knowledgeable staff who guide them seamlessly through straightforward account setups and provide exceptionally quick responses. Consumers note that the overall service is efficient and professional, making financial transitions and day-to-day banking effortless and very user-friendly. Some reviewers were not happy with communication issues, mentioning difficulties reaching support staff over the phone or experiencing unreturned calls and slow replies. A few customers also highlighted frustrations regarding technical problems with card activation and instances where account managers left without proper handover or notification.

What people talk about most

Staff

Clients share satisfaction on staff, highlighting their exceptional knowledge, helpful guidance, and... See more

Service

Customers consistently note positive experiences with service, highlighting a quick, efficient turnaround and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the application process is... See more

Customer service

Users describe positive interactions with customer service, frequently praising staff members for being... See more

Response time

Consumers find response time to be exceptionally positive, frequently highlighting same-day answers and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more

Company replied

Rated 5 out of 5 stars

Already having a LLOYDS business current account made acquiring a Card very easy & quick. Everything was well presented & carried out quickly. Great service thank you.

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied


Company details

  1. #16 of 49 best companies in Bank
  2. #4 of 18 best companies in Cashback provider
  3. #54 of 101 best companies in Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.7

Excellent

TrustScore 4.5 out of 5

209 reviews

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4.7

All reviews

(209)

177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A note of appreciation to Claire Ferry

A note of appreciation to Claire Ferry

I just wanted to take a moment to put on record the excellent help and assistance I have received from Claire Ferry, Client Development Manager – CME Direct, Commercial Cards.

Our organisation is currently in the process of sending a British Team to participate in a prestigious World Championship event. Unfortunately, one of our key members of staff went on long-term leave at very short notice, leaving some important administrative tasks incomplete.

I contacted Claire regarding the urgent requirement to set up new Corporate Cards, and from the outset she has been absolutely brilliant.

Claire has been extremely diligent and professional, incredibly helpful and, importantly, fully aware of the very tight timeframe we were working to. She has gone above and beyond to assist us and has made what could have been a very difficult situation considerably easier.

Not to sound too dramatic, but Claire has genuinely saved the day!

She is a real credit to the Lloyds Commercial Card Group, and I felt it was important that her efforts and excellent customer service were recognised.

Thank you, Claire!

Gary Thompson
General Secretary
ACU

23 September 2026
Unprompted review
Rated 5 out of 5 stars

exce

xcellent excellent

18 September 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Amazing

Wow, I could not have experienced anything better! From start to finish Uzma Ali was knowledgeable, able to advise on the best solution for us and gave clear and precise guidance all the way. One of my best experiences with a bank! Thank you Uzma

11 September 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to leave such wonderful feedback.

We're delighted to hear that you had such a positive experience and that the support and guidance you received helped you find the right solution for your needs. Providing clear, helpful service is something we strive for, so it's great to know we got it right for you.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Proprietor

Very good and helpful

14 September 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Already having a LLOYDS business…

Already having a LLOYDS business current account made acquiring a Card very easy & quick. Everything was well presented & carried out quickly. Great service thank you.

14 September 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to leave such positive feedback.

We're delighted to hear that setting up your card was quick and straightforward, and that having a Lloyds Business Current Account made the process even easier. It's great to know you were pleased with the service you received.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great product

27 August 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Positive Experience

Spoke with Sohail Nadeem to arrange a Business Charge Card. Sohail was well informed on the product and very friendly to deal with. The necessary information and forms were provided immediately to allow the application to progress.

24 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to leave your feedback. We're delighted to hear that you found our colleague knowledgeable, friendly and easy to deal with. It's great to know the information and application forms were provided promptly, helping your Business Charge Card application progress smoothly.

Best regards,

Lloyds Commercial Cards

Rated 1 out of 5 stars

Waste of time

Application process too long and complex, delivery after approval woefully slow so alternative was found rendering this useless. I will drop the account ASAP and work with someone who responds

3 August 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to leave feedback. We're sorry to hear that your experience did not meet your expectations. We're committed to providing the best possible service to all our customers and have taken your feedback on board.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, responsive staff for questions

20 September 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words and leaving a review. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great bank all round

19 August 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We do appreciate your kind words and leaving a review. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Very Happy with Lloyds Commercial Card Services

Lloyds commercial card service was easy to apply for, with a clear and simple process.

3 August 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks so much for sharing your positive experience. We’re delighted everything went smoothly with your Card Account opening. We're always here should you need any assistance.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Thank you

Thank you, Sohail Nadeem, for a great call explaining the various commercial card options available. Your insights were extremely helpful and informative.

14 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to provide feedback, we are pleased to hear that our explanation of the commercial card options was helpful and informative.

Rated 5 out of 5 stars

I have had great service and…

I have had great service and communications all the way through from Franklyn, highly recommended

14 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We're so happy to hear about your excellent experience and the great service you received. We truly appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Really great experience with Kye Jude

Really great experience with Kye Jude

went through everything in fine detail and and really helped through the whole process

would highly recommend

14 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We're delighted to hear about your positive experience and that we could assist you so thoroughly. We appreciate your kind recommendation!

Rated 5 out of 5 stars

​Outstanding

​Outstanding, Fast, and Professional Service from Sohail! ⭐⭐⭐⭐⭐
​I had an absolute pleasure dealing with Sohail Nadeem. From start to finish, the service was exceptionally fast, efficient, and thoroughly professional. Sohail was extremely polite, attentive, and helpful throughout the entire process, making everything seamless and hassle-free.
​It is rare to experience such prompt and dedicated customer support. I highly recommend Sohail and Lloyds Banking Group for their top-tier service!

13 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We are so pleased to hear about your excellent experience with our service. It's wonderful to know that our team provided you with such fast, efficient, and professional support, making everything seamless and hassle-free. Thank you for taking the time to provide feedback!

Rated 5 out of 5 stars

Had a great meeting with Franklyn…

Had a great meeting with Franklyn Komeh, he assessed my needs in full made sensible recommendations, provided all of the information I needed to make an informed decision and was extremely transparent. Great experience

3 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for sharing your positive experience. We're delighted to hear that you received excellent service and felt fully informed to make your decision.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

smooth process

Completely smooth process changing over from company charge cards to company credit cards. Sohail Nadeem very helpful and communicative. Lots of follow up to make sure everything was running smoothly. I would recommend.

5 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your wonderful feedback! We are delighted to hear that the transition process was smooth and that you found the support provided to be very helpful and communicative, ensuring everything ran seamlessly. We appreciate your recommendation.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Sohail Nadeem, our Client Development Manager at Lloyds Commercial Card. From our initial discussions through to onboarding, Sohail was professional, knowledgeable and incredibly supportive. He took the time to explain the Commercial Card solution in detail, answered all of our questions and ensured we fully understood how it could benefit our business. His responsive approach, clear communication and genuine commitment to helping us find the right solution gave us complete confidence and played a significant role in our decision to proceed with Lloyds Commercial Card. We are extremely pleased with the service we have received and look forward to building a long and successful relationship with Lloyds.

5 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We are truly delighted to read your wonderful feedback regarding your experience with our team. It is fantastic to know that our support and clear explanations were instrumental in your decision. We are committed to fostering long-term relationships and appreciate you highlighting our dedication to finding the right solutions for your business.

Best regards,

Lloyds Commercial Cards

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