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Lloyds Commercial Cards Reviews 

220
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for being extremely helpful and professional, guiding them smoothly through the entire commercial card setup process from start to finish. Consumers note that the digital platforms and banking services are consistently convenient, efficient, and designed to make managing business finances completely effortless. Some reviewers were not happy with the telephone support, noting long waiting times, poor phone service, and difficulties reaching representatives when urgent issues arose. Some people also mentioned poor communication, slow response times, and unhelpful experiences when trying to resolve problems or deal with account changes.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during the account setup... See more

Service

Users describe positive interactions with service, highlighting a seamless setup process and professional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional staff members who... See more

User experience

Customers had positive experiences with user experience, highlighting the straightforward account setup,... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting prompt answers,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more

Company replied

Rated 5 out of 5 stars

Whole process from start to end has been just what we required, understood our needs and had no problems with the implementation process. Has made our internal process's much more streamlined and user... See more

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied


Company details

  1. Bank
  2. also in
  3. Cashback provider
  4. Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.6

Excellent

TrustScore 4.5 out of 5

220 reviews

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4.6

All reviews

(220)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

All good thanks

All good thanks

26 May 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

All aspects of the service is great

All aspects of the service is great. Accurate and understandable.

26 May 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Excellent work and service

D we excellent

26 May 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

I have been using this bank for 7 years…

I have been using this bank for 7 years and I am very satisfied. Thank you.

26 May 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your glowing review! It's wonderful to know that our services met your expectations.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

incredible

incredible, he help me a lot. (
Nadeem, Sohail )
If it weren't for your help, I wouldn't be able to sort out the problem.
If I have any problems, I want him to help me.He sorts it out straight away.

22 May 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your kind feedback. We're really pleased to hear that you had such a positive experience and that your issue was resolved quickly and effectively. It’s great to know you felt well supported throughout, and we truly appreciate you taking the time to share this.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Very satisfied

We recently transitioned our corporate cards to Lloyds Commercial Cards, and the process was seamless from start to finish. The support from Lloyds Bank, and particularly Ryan Symonds, has been excellent throughout. Ryan has helped us grow our account and is always on hand to resolve any issues quickly and efficiently.

The corporate charge cards work really well for our business, and the ability to make large supplier payments has been a great fit for our operational requirements. Overall, a very positive experience and a reliable service.

14 May 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your kind feedback, we’re delighted to hear the transition was seamless and that the cards are working well for your business. I’ll be sure to pass your comments on to the colleague you’ve been working with. We look forward to continuing to support you.

Best regards

Lloyds Commercial Cards

Rated 5 out of 5 stars

A total breath of fresh air

The Phone call i just had with Uzma Ali was a refreshing change to what i have now come to expect from a bank. Helpful, happy, informative a total breath of fresh air. A credit to Lloyds.

13 May 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your lovely feedback, we’re delighted to hear you had such a positive experience. I’ll be sure to pass your comments on to the colleague you spoke with, who will really appreciate your kind words.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great customer services

I would like to sincerely thank Sohail Nadeem for all his support and assistance throughout the process of completing our application and setting up the bank services.

Sohail was very supportive, patient, and helpful in explaining each step and guiding us through the entire process. He was always responsive and made everything much easier and smoother for us.

I really appreciate his excellent support and the effort he put into helping us complete everything successfully. Thank you, Sohail, for all your assistance.

17 April 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback, we’re really pleased to hear everything went smoothly and that the support you received made the process easier. I’ll be sure to share your comments with the colleague involved. We’re glad to have been able to help and look forward to supporting you going forward.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Activating our corporate commercial cards made easy

From start to finish, Sohail Nadeem made the experience opening and activating our corporate commercial cards easy. Guidance and understanding spot on.

12 May 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your kind feedback. We’re delighted to hear that one of our colleagues was able to support you so effectively and provide the help you needed throughout the process.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Straightforward and efficient service…

Straightforward and efficient service from Sohail Nadeem at Lloyds Commercial Cards.

12 May 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 4 out of 5 stars

Excellent support

Our relationship manager, Jack, is a pleasure to work with and is always on hand to offer support with our Commercial cards and ensures to see our queries through to the end. Thank you for your continued help!

7 May 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Cem was a great help

Cem was a great help, from the start to finish, he always answered our queries and when we had problems.

Cant fault the service. Thank you!

30 April 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Lloyds Bank Business credit card…

Lloyds Bank Business credit card process was handled very efficiently!

2 April 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your positive review! It's wonderful to know that our services met your expectations.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great

Whole process from start to end has been just what we required, understood our needs and had no problems with the implementation process. Has made our internal process's much more streamlined and user friendly. The user experience is great, the whole service suits our needs and the application itself is great.

2 February 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks so much for sharing your positive experience. We’re delighted everything went smoothly with your Card Account opening. We're always here should you need any assistance.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Initially the set up of the cards was a…

Initially the set up of the cards was a pain but to be fair I am not the most tech savy. Kye is my point of contact and he has been incredibly helpful and professional in assisting me through the set up and running of these cards.

They have been a massive help with my business for cash flow.

Only slight issue I have found is the customer services number whoever answers doesn't really 100% know how the cards work so I prefer to just contact Kye who has all the answers.

Honestly can't praise him enough so a massive thank you to him.

28 April 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a positive review and giving us positive feedback. We’re always keen to hear suggestions for further improvements.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Very helpfull staff

28 April 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your glowing review! It's wonderful to know that our services met your expectations.

Best Regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Very good very professional

Very good very professional

27 April 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words and are delighted to know you had a positive experience. Your feedback means a lot to us and helps us continue to improve the service we provide.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Simple application and speedy processes

Simple application and speedy processes

14 April 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your amazing feedback! We’re delighted that your experience of opening your Card Account has been so positive. We're here to help with anything you need.

Best regards

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Straight forward

Straight forward

9 April 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback.

Best Regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

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