LoanBud Reviews 135

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and professional demeanor, making the loan process smooth and efficient. People consistently highlight the excellent customer service, noting the team's responsiveness and dedication to securing approvals and guiding them through complex procedures. Many appreciate the quick response times and the overall positive user experience. However, some customers also noted that the process could be lengthy, and a few experienced difficulties getting clear answers or consistent communication when referred between different contacts. A small number of people felt that the company's understanding of banking partners' requirements was sometimes lacking, leading to repeated requests for additional documents.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

Service

Consumers find service to be positive, with many highlighting the outstanding communication and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and professional... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan Mansi at LoanBud was outstanding from start to finish. He helped me secure an SBA loan and stayed on top of every step of the process the entire way through. When things got difficult with the fir... See more

Company replied

Rated 5 out of 5 stars

I want to give a special thanks to Tom Dattilo and Ebony Marvin for helping our team secure an SBA Loan. Even thou the process took longer than expected due to the Government shutdown they were extrem... See more

Company replied

Rated 5 out of 5 stars

Our experience was great and I will recommend this Co. to other UPS Store owners that are looking to Finance their upcoming renewals. The whole process was smooth because being updated on a weekly bas... See more

Company replied

Rated 5 out of 5 stars

After being told no by countless other firms and brokers, Grey and the LoanBud team helped me secure an SBA loan. From start to finish Grey and Ebony were straightforward, professional and knew how to... See more

Company replied


Company details

  1. Loan agency

Written by the company

LoanBud’s mission is to help business owners get the financing they need to succeed. LoanBud provides SBA and other loans to entrepreneurs and business owners. LoanBud helps businesses get loans for working capital, debt refinance, equipment, inventory, business acquisitions, start-ups, and commercial and investment real estate loans.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

LoanBud was wonderful to work with

LoanBud was wonderful to work with. I applied for an SBA loan, and they were communicative, efficient, and clear and stayed with me during the entire process of getting approved and through the closing process. This was my first time applying for a business loan, and there are a lot of steps in the process. Yet Loanbud helped me get connected to the right lender and was in communication with me through the process. They were fantastic to work with. I highly recommend LoanBud!

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Run do not walk to request Melissa for your funding needs

I have never written a review before but this was above and beyond any experience I have ever received. Melissa Buehner is the best SBA advisor you could ever work with. Her communication is top notch. Her passion is small business. She was there to answer all my questions and worked us through every step of the process and I certainly communicated A LOT and she was always very pleasant. She literally saved our business and then came up with a game plan for our future growth and secured us 3 separate SBA loans and now we are setup for exponential growth and success. We could not have done this process without her and we owe her everything! If you need funding for your business, there is no one else better to help you succeed. Thank you for everything Melissa! We will be back!

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Lending done right

Working with Jon at first seemed like just another lender. Until he showed how he and his company stands out from the rest by persistence dedication and working around the clock to make things happen as quickly and efficiently as possible. Anytime i need any kind of loan i will definitely be calling Jon from LoanBud again. He is my new lender for life.

2 May 2023
Unprompted review
Rated 2 out of 5 stars

Disorganized and Sloppy

I'm only giving the second star because I can't say anyone was ever rude to us. HOWEVER the organization, consistency in information given, and several failed attempts to stay in contact with folks in the organization makes me give loan bud this poor rating. I dealt with 3 different people who each gave me conflicting and different information after supposedly reviewing my entire loan profile only after months of continuing to reach out to them being told we were not a fit due to a 3 year old bk. No biggie. However since I'd been dealing with person number 1 since October 2022 and was finally told this by person number 3 in May of 2023 you can see why I might not recommend this company. Never-mind I had to continually reach out to get answers and got bounced to 3 different people who clearly didn't speak to each other so I had to repeat myself over and over again. We thankfully have a pre-approval with another SBA lender despite the information from Loan Bud but I wouldn't go to loan bud ever again.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Jon

I recently had the pleasure of working with Jon Rector and his business, LoanBud Inc., and I must say that I was thoroughly impressed with the level of service I received. From start to finish, Jon made the entire process easy and stress-free.

What stood out the most to me was the level of care and attention that Jon gave to my unique situation. He took the time to really understand my needs and goals, and he worked tirelessly to find the best loan options for me. I never felt like I was just another customer to him - it truly felt like he cared about my success.

The whole process was seamless and efficient, with clear communication and timely updates every step of the way. I appreciated how transparent and honest Jon was throughout the process, which gave me a sense of trust and confidence in his ability to help me achieve my goals.

Overall, I highly recommend Jon Rector and LoanBud Inc. for anyone who is looking for a knowledgeable and caring loan specialist. Jon's expertise and commitment to his clients truly sets him apart, and I am grateful for the exceptional service he provided.

17 April 2023
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience working…

I had a wonderful experience working with Jon Rector. He went above and beyond to ensure that we had all the necessary requirements for approval, while also providing expert advice on the best options for our business. Without a doubt, we would gladly do business with Jon again.

- Luis Galindo

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Jon is the man

Jon is the man! I've never met someone who takes ownership for the task at hand to get the job done. I will be coming back for more business needs when funding is called for. Jon is very reliable and takes all the necessary action to get the application and funding to the finish line! Highly recommended!

1 April 2023
Unprompted review
Rated 4 out of 5 stars

Jon Rector of Loan Bud helped our…

Jon Rector of Loan Bud helped our company with the loan process. He's on top of everything. He gave us updates on the status and followed up what are needed to speed up the process. The experience and superb and will definitely recommend him.

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Jon Rector at LoanBud

Jon either knew or was able to find the answers to all questions very promptly, understood information we gave him readily, and was very effective at facilitating getting our financing closed and funded.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

My name is mark mccutchan and I had the…

My name is mark mccutchan and I had the pleasure of working with John Richter at lone buds. Working with John was easy and hassle free. I felt like he truly cared about my situation and was going the extra mile to try to help everything goes smoothly. I would recommend using John Richter and lone buds for any and all, your financial needs . what a pleasure to deal with such a professional. Something that is truly hard to find in this day and age

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience with LoanBud Inc and Jon Rector (TWICE!!)

This was our second time working with LoanBud Inc and Jon Rector and we couldn't be more satisfied. The entire process was fast and efficient. Jon stayed in constant contact updating me on the status each step of the way, even working nights and weekends to make sure our loan got processed as quickly as possible. I highly recommend Jon, Burke and everyone at LoanBud!

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Jon Rector with LoanBud was amazing to…

Jon Rector with LoanBud was amazing to work with! He was great with communication and made the loan process seamless. We just completed our second loan with Jon and he will be our go to for future business loan needs.

28 February 2023
Unprompted review

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