loanDepot Reviews 4,567

Alton Oglesby and EJ Madrid provided great customer service.

Great communication from the Lending Officer. I was able to get a hold of Edwin Rivera with any question I had via email, text or phone call at just about any time of day. He was very quick to respond and if he didn't have the answer right away, he would let me know. Very happy with how quickly the whole process went from application to funding.

The Guerra team is quick, efficient, and very helpful.

They did exactly what they said they were going to do, and made it all easy for me.

Complete, prompt follow-up and cooperation with what we asked for. Very professional and informative staff, willing to help whenever we contacted them.

Easy and quick process. Highly recommend!

John walters was very helpful he always called back he check on things he was a fast person and very polite.

Brittanie Harden my loan consultant, was absolutely amazing . . . all the way through the process. loanDepot had financed the home I sold AND financed the home I purchased. Brittanie was so good to keep me on top of everything. She's 100% professional and brilliant!

I would take a bullet for my loan team! Matt was absolutely outstanding throughout our homebuying journey. From day one, he was professional, knowledgeable, and TRULY believed in us; which made such a difference during what can be a stressful process.

He provided clear, thoughtful advice at every step, always kept his word, and was incredibly responsive and transparent. We always felt informed and supported. Thanks to Matt’s expertise and steady guidance, the entire experience was smooth and incredibly rewarding. I will miss working with him!

The Loan Depot Team is professional and thorough and works for the best interest of the client.

I have to say, I had a very good overall experience with the Loan Depot process and employees. Austin Krol was very personable to speak with, he was knowledgeable about the lending process and loans you had to offer me and helped me find the best loan for my situation. A+ to him. Mindy Nagy was also excellent. She was a breathe of fresh air, pleasure to speak and deal with. She tied up the loose ends of getting the loan to close quickly. A+ to her. The Notary that came to my home to sign the paperwork was also a pleasure to work with. He was on time and very friendly. A+ to him. I cant say I had a bad experience throughout the whole loan process.

My experience was great because the entire process was smooth, well-communicated, and organized from start to finish. Every question was answered promptly, expectations were clearly outlined, and the closing was handled efficiently. Josh and Boguslawa were amazing! They were we responsive and proactive, making what can be a stressful experience feel seamless and manageable. I'm grateful for the care and guidance provided.

I can say I thought everyone was nice and kept untouchable through the process. They were not pushy or though they were above me. The only thing I was not happy about the amount of what I would be getting back changed 3 times. But he explained why. Thank u for all u did and not making me feel beneath u. God Bless.

Will not stop calling. Block one number and they call from 5 others. Harassing for days. Trying to sell me a Heloc when all I wanted was some information. Never give out my phone number again 🤦

Edison Pham and Huy Nguyen really worked hard pulled thru getting us bill consoldations / a refi on our mortgage into one big loan.

The process was relatively easy, the people were respectable and professional

This is my second loan with loanDepot. I was readily and swiftly approved.

Everyone was super helpful and talked me through the whole process.

Great employees, positive experience, will recommend Mountain America Credit Union for all your banking needs
Thank you for all your company does!

Loan Depot is easy to work with.