Highly recommended, very good customer service. Very simple process for the document verification. Very reliable and trustworthy. Everything was done and payed out within 2. hours, third time using... See more
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See what reviewers are saying
This company are absolutely incredible. We have a long relationship and whenever we need to move quickly on a vehicle (or vehicles) then we have instant support. Without a doubt the best company aroun... See more
Company replied
Second time I’ve used them. More expensive than other methods of finance, but fees are clearly explained and it’s significantly less headache. Very useful if you jump in and out of cars in a... See more
Company replied
Needed some funds urgently and the team here were really helpful and I received my funds the same day. Everything from the get go was explained and was kept well informed throughout the whole process... See more
Company replied
Contact info
333 Edgware Road, NW9 6TD, London, United Kingdom
- 0333 577 5000
- Info@loanonyourcar.com
- loanonyourcar.co.uk
4.6
Excellent
592 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great team great service 10/10
16 January 2024
Reply from Loanonyourcar
Thank you so much for taking the time to share your positive experience with LoanOnYourCar.co.uk! We are thrilled to hear that you found our team to be great and the service to be excellent, earning us a perfect 10/10 rating.
At LoanOnYourCar.co.uk, we are dedicated to providing excellent service and it's rewarding to know that our efforts have made a positive impact on your experience. If there's anything specific you appreciate about our service or if you have any suggestions for improvement, please feel free to let us know.
We truly value your feedback and are grateful for your trust in our team. If you ever have more questions or require assistance in the future, don't hesitate to reach out. We look forward to serving you again!
Thank you for choosing LoanOnYourCar.co.uk!
Best regards,
Paul Hilburn
Director
Very good easy service
Very good, fast way to secure funds. Very helpful staff, good easy communication. Thank you
19 January 2024
Reply from Loanonyourcar
Dear Linda,
Thank you so much for taking the time to share your positive experience with LoanOnYourCar.co.uk! We're thrilled to hear that you found our service great and fast, and that our customer service team left a positive impression on you.
At LoanOnYourCar.co.uk, we strive to provide efficient and friendly service to all our customers, and it's incredibly rewarding to know that we met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
We truly appreciate your trust in our services and look forward to assisting you again should the need arise.
Best regards,
Paul Hilburn
Director
Reply from Loanonyourcar
Thank you so much for taking the time to share your positive experience with LoanOnYourCar.co.uk! We're delighted to hear that our service was speedy and efficient for you.
At LoanOnYourCar.co.uk, we understand the importance of a fast and efficient process, and we're thrilled that we could meet your expectations. Your recommendation means a lot to us, and we truly appreciate your trust in our services.
If you ever have further inquiries or require assistance in the future, feel free to reach out. We're here to help!
Thank you once again for choosing LoanOnYourCar.co.uk.
It was very fast and seamless
It was very fast and seamless. Everything happened on the same day and I was very happy with their service.
15 January 2024
Reply from Loanonyourcar
Dear Afua,
Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that your experience with LoanOnYourCar.co.uk was very fast and seamless.
Providing a service that is efficient and meets our customers' needs is always our goal, and we're delighted to know that everything happened on the same day for you. Your satisfaction is our priority, and we appreciate your kind words about our service.
If there's anything more you'd like to share or if you have any suggestions on how we can make your experience even better, please feel free to let us know. We're here to assist you and look forward to serving you in the future.
Thanks again for choosing LoanOnYourCar.co.uk!
Best regards,
Paul Hilburn
Director
Reply from Loanonyourcar
Thank you so much for taking the time to share your positive experience with our service! We are thrilled to hear that you found our process well-structured and that it was completed within a couple of days.
Efficiency and reliability are at the core of our values, and it's truly rewarding to know that our efforts have made a positive impact on your experience. We understand the importance of your time, and we are delighted to have met your expectations in delivering a streamlined and prompt service.
Your feedback is invaluable to us, and we appreciate your kind words. If there's anything specific that stood out to you or if you have any suggestions for improvement, please feel free to share. We are always looking for ways to enhance our services and provide an even better experience for our customers.
Once again, thank you for choosing us, and we look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
Paul Hilburn
Directors
Great service
Great service, clear guidance and updates and answered my questions quickly. Swift transfer of funds. Very easy to use for my needs
15 December 2023
Unprompted review
Reply from Loanonyourcar
Damian
Thank you so much for taking the time to share your positive experience with our service on Trustpilot! We are thrilled to hear that you found our service to be great, with clear guidance and prompt updates.
We take pride in providing excellent customer service, and we're delighted that we could address your questions quickly and facilitate a swift transfer of funds for you. Making our platform easy to use for our users is a top priority, and it's fantastic to know that it met your needs seamlessly.
Your feedback is greatly appreciated, and it serves as motivation for our team to continue delivering exceptional service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Thanks again for choosing our service and for sharing your positive experience!
Best regards,
Paul Hilburn
Director
The overall process was quite short but…
The overall process was quite short but lots of phone calls from different people and different departments. I would send documents in and they say they had not received them but they were on the platform they just messaged me on. It would have been better if just one person was dealing with the situation. Everything was done in a day which was helpful
15 December 2023
Reply from Loanonyourcar
Thank you for taking the time to share your feedback with us. We appreciate your 4-star rating and are pleased to hear that the overall process was completed efficiently, and you found it helpful that everything was resolved in a day.
We apologise for any inconvenience caused by the multiple phone calls and the confusion regarding document submissions. We understand how important a streamlined and straightforward process is for our customers. Your feedback is invaluable, and we will certainly use it to improve our communication and coordination among different departments.
We take your suggestion about having one dedicated point of contact seriously, and we'll review our procedures to ensure a smoother experience for our customers in the future.
Thank you again for choosing us, and we hope to have the opportunity to serve you even better in the future.
Best regards,
Jeremy
Reply from Loanonyourcar
Dear Lisa,
Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that you had a great experience with our customer care team. At LoanOnYourCar.co.uk, we strive to provide helpful and friendly service to all our customers, and we're delighted to know that we met your expectations.
If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your trust in our services.
Thanks again for choosing LoanOnYourCar.co.uk!
Best regards,
Paul Hilburn
LoanOnYourCar.co.uk Team
Reply from Loanonyourcar
Dear Steven Moran,
Thank you so much for taking the time to share your experience with LoanOnYourCar.co.uk! We're delighted to hear that you had a great experience with our service and found it to be fast and efficient. Providing excellent service is our top priority, and it's rewarding to know that we met your expectations.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in LoanOnYourCar.co.uk, and we look forward to serving you again in the future.
Best regards,
Paul Hilburn
The LoanOnYourCar.co.uk Team
The whole team were polite helpful and…
The whole team were polite helpful and actually responsible and came up with a great solution that fit and worked for all. Thanks for the help. Easy to do, not as daunting as you might be worried about. Happy!
5 December 2023
Reply from Loanonyourcar
Dear Toby,
Thank you so much for taking the time to share your positive experience with LoanOnYourCar.co.uk! We're thrilled to hear that our team was able to assist you in a polite and helpful manner. It's always our goal to provide responsible solutions that work for our customers, and we're delighted that you found the process easy and not as daunting as anticipated.
Your satisfaction is our priority, and we appreciate your kind words. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again for choosing LoanOnYourCar.co.uk, and we wish you all the best.
Best regards,
Paul Hilburn
Director
LoanOnYourCar.co.uk
Well explained and very professional
4 December 2023
Reply from Loanonyourcar
Dear Luke,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found our service well-explained and very professional.
Providing clear and comprehensive explanations is a priority for us, and we're delighted that it contributed to a positive experience for you. Our team is committed to maintaining a high level of professionalism throughout the entire process.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again.
Best regards,
Paul Hilburn
LoanOnYourCar.co.uk Team
Very easy to deal with & quick…
Very easy to deal with & quick turnaround on funds being released.
4 December 2023
Reply from Loanonyourcar
Dear Brian,
Thank you so much for taking the time to share your positive experience with LoanOnYourCar.co.uk! We're thrilled to hear that you found our services easy to deal with and that the funds were released with a quick turnaround.
At LoanOnYourCar.co.uk, we strive to provide a seamless and efficient experience for our customers, and it's incredibly rewarding to know that we met your expectations. Your feedback is greatly appreciated, and it serves as a testament to the hard work and dedication of our team.
If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We value your trust and look forward to serving you again.
Best regards,
Paul Hilburn
LoanOnYourCar.co.uk Team
Excellent service
Excellent service, all the advisors are very helpful. They know exactly what they are talking about, everything Is discussed with you in in detail you know exactly what you have to do, any the advisors are very knowledge in any questions you may have...
16 November 2023
Unprompted review
Reply from Loanonyourcar
Dear Sally
Thank you so much for taking the time to share your positive experience with LoanOnYourCar. We are delighted to hear that you found our advisors to be helpful and knowledgeable. Providing detailed information and addressing your questions thoroughly are among our top priorities, and we're thrilled to know that we met your expectations.
Our team is dedicated to ensuring a seamless and informative experience for our clients, and your kind words motivate us to continue delivering excellent service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us.
Thank you again for choosing LoanOnYourCar.co.uk!
Best regards,
Paul Hilburn
Director
Loan on Your Car for a…
Contacted Loan on Your Car for a top-up. This whole process is easy and transparent.
Very simple process.
21 November 2023
Reply from Loanonyourcar
Dear Brijesh,
Thank you so much for sharing your positive experience with LoanOnYourCar.co.uk! We're thrilled to hear that you found the top-up process to be easy, transparent, and very simple. Making our processes straightforward and transparent is a key focus for us, and we're glad it contributed to a positive experience for you.
If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust and look forward to serving you in the future.
Best regards,
Paul Hilburn
Director
The LoanOnYourCar.co.uk Team
Easy and efficient
Easy and efficient. Customer service was informative and quick.
7 November 2023
Unprompted review
Reply from Loanonyourcar
Dear David,
Thank you so much for taking the time to share your positive experience with LoanOnYourCar! We are delighted to hear that our service met your expectations and that you found the process easy and efficient. Our team works hard to provide informative and quick customer service, and it's rewarding to know that we were able to assist you effectively.
Your 5-star review is greatly appreciated, and we value your feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you for choosing LoanOnYourCar. We look forward to serving you again in the future.
Best regards,
Paul Hilburn
Director
Easy, quick and non-judgemental
Contacted Loan on Your Car for a top-up. This process is easy and personable, the team are professional and non-judgmental,
Very simple process and very transparent
16 November 2023
Reply from Loanonyourcar
Thank you so much for taking the time to share your positive experience with LoanOnYourCar.co.uk! We're thrilled to hear that our top-up process was easy and personable, and that our team demonstrated professionalism and non-judgmental support. Transparency is a core value for us, and we're delighted it shone through during your interaction with us.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We appreciate your trust and look forward to serving you in the future.
Best regards,
Paul Hilburn
LoanOnYourCar.co.uk Team
Exceptional customer service.
The whole experience was fast and simple from start to finish. The team were all exceptionally helpful, Shynel was lovely and patient. I would highly recommend this company for your fast loan needs. Second to none.
14 November 2023
Reply from Loanonyourcar
Dear Gareth,
Thank you so much for taking the time to share your positive experience with LoanOnYourCar.co.uk! We're delighted to hear that you found the entire process fast and simple, and it's truly heartening to know that our team, especially Chanel, provided you with exceptional service. We take pride in delivering a seamless and efficient loan experience to our customers.
Your recommendation means a lot to us, and we appreciate your trust in our services. Should you have any future financial needs or questions, please don't hesitate to reach out. We're here to assist you.
Thank you once again for choosing LoanOnYourCar.co.uk, and we look forward to serving you in the future.
Best regards,
Paul Hilburn
LoanOnYourCar.co.uk
Second time I’ve used them
Second time I’ve used them.
More expensive than other methods of finance, but fees are clearly explained and it’s significantly less headache.
Very useful if you jump in and out of cars in a regular basis.
Will use again - I would recommend
14 November 2023
Reply from Loanonyourcar
Thank you so much for taking the time to share your positive experience with LoanOnYourCar.co.uk! We appreciate your continued trust in our services and are delighted to hear that this was your second successful transaction with us.
Your acknowledgment of our transparent fee structure and the ease of the process resonates with our commitment to providing a straightforward and hassle-free experience for our customers. We understand that being more expensive than other finance methods is a consideration, and we're thrilled that you find the value in the reduced headaches and increased convenience we offer.
We are really pleased to have earned your recommendation, and we look forward to assisting you again in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out. Safe travels on your car journey, and thanks again for choosing LoanOnYourCar.co.uk!
Best regards,
Paul Hilburn
LoanOnYourCar.co.uk Team
Reply from Loanonyourcar
Dear Ken Anderson,
Thank you for taking the time to share your positive experience with LoanOnYourCar.co.uk! We are thrilled to hear that you found our service fast, efficient, and helpful. Providing exceptional service to our customers is our top priority, and we appreciate your kind words.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
Warm regards,
Paul Hilburn
Director
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