Loans 2 Go Reviews 

4,339
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 791 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently state that the online application is exceptionally simple, making it easy to fill out forms and navigate the website without hassle. People also appreciate the rapid decision-making and swift deposit of funds directly into their bank accounts, which helps resolve unexpected personal financial emergencies seamlessly. However, some customers also noted frustrating delays, experiencing extended waiting periods and a lack of proper communication regarding their loan applications. Some reviewers were not happy with negative encounters, mentioning rude responses and unprofessional behavior from certain support agents when asking for assistance.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the application process as remarkably... See more

Service

People report positive experiences with service, frequently highlighting the remarkably fast loan application... See more

Payment

Reviewers highlight positive aspects of payment, consistently praising the quick approval times and same-day... See more

Response time

Users describe positive interactions with response time, frequently praising the rapid online application... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as feedback is sharply divided. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thank you loan2go! My Application was very straight forward. The customer sevice was there all the way through and keep i am will informed about the whole process. I will rate 4 out of 5 due to the re... See more

Company replied

Rated 5 out of 5 stars

Very helpful I told a few people about loan 2 go and will Happy to try get back reply in 10 minutes and many in my bank account excellent service and great work thanks you

Rated 5 out of 5 stars

They are so friendly and helpful..helped me understand everything..great company and would recommend..the repayme ts are so reasonable and the application is easy to do..so happy 🙂

Company replied

Rated 5 out of 5 stars

Excellent service. Quick and easy application process. I needed a super short term loan quickly and without fuss BUT with clarity and appropriate checks and balances. Paid my loan off the following mo... See more

Company replied


Company details

  1. #132 of 172 best companies in Non-bank financial service

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(4,339)

787 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My relative borrowed £1000 Oct 2025

My relative borrowed £1000 Oct 2025, doesn't understand anything about APR, from Nov 2025 until April 2026 he has paid £2690 in payments and the settlement figure is still £347, this company are scamming people do not borrow from them

3 November 2025
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

We are sorry to hear you are not fully satisfied with your relative's experience. Please can your relative contact us as soon as possible regarding their loan via hello@loans2go.co.uk and we will do our best to help and advise in regards to your loan. Thank you.

Rated 5 out of 5 stars

I’m happy with the service

I’m really happy with you give me what I need and help me out a lot you done it so quickly I’m really happy with the service because you are there. When I need help with thank you

29 August 2026
Loans 2 Go logo

Reply from Loans 2 Go

You are most welcome. Thank you for borrowing with us!

Rated 5 out of 5 stars

First Class All Round

Outstanding technology. Excellent communication. Quick approval and deposit of funds.

27 August 2026
Loans 2 Go logo

Reply from Loans 2 Go

Thrilled to hear everything went through swiftly. Thank you for the 5 stars.

Rated 5 out of 5 stars

Loan

From start to finish was a great experience not rushed in any way things explained really well

28 August 2026
Loans 2 Go logo

Reply from Loans 2 Go

We really appreciate you sharing your 5 star experience!

Rated 5 out of 5 stars

It was simple to follow instruction and…

It was simple to follow instruction and the terms and conditions explained clearly.And decision/Approval was very quick..

26 August 2026
Loans 2 Go logo

Reply from Loans 2 Go

We really appreciate the positive feedback! Thank you for sharing your 5 star experience with us.

Rated 1 out of 5 stars

Phoned me 4 times in one day

Phoned me 4 times in one day, and when asked to be removed from the call list was asked why then told I was lying when I said I didn’t need one.

24 August 2026
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

Thank you for getting in contact via Trustpilot. The details you have mentioned above sound quite suspect. It sounds like it may be a fraudulent business using our own brand to target individuals. If you could provide us with more information via hello@loans2go.co.uk we would very much appreciate it. For more information on Fraud and Scams you can also visit our site for more info at https://loans2go.co.uk/recognising-fraud-and-scams/

Rated 1 out of 5 stars

When you take out a loan

When you take out a loan, you would expect correct facts to be reported to credit reference agencies. For example, if you take out a loan of £2000, you would expect that on your credit report, not £6195.00, a purely unfactual figure that may not happen.

When you have paid off £800.00, ask for an early settlement, and if it's over the original amount borrowed, there are serious issues that need to be addressed; it's very concerning to add upload interest onto your credit file, a unfactual figure that may not happen, Loans 2 Go you have a duty to treat people fairly and responsibly and report facts, not ifs and buts. If I take it to the full term, it will be this, and if I don't take it to the full term, it will be what,

You can not upload or add interest to someone's credit file. I don't deposit £2000 in a high street bank and expect them to show incorrect figures on my bank statement; they do not upload the interest Loans 2 go. You have an opportunity to correct this. I am absolutely furious; customers are not just another number on your spreadsheets and expect fairness

17 August 2026
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

Thank you for raising your concerns. We take the accuracy of information reported to credit reference agencies very seriously.

We would welcome the opportunity to look into this fully. Please contact our Customer Services team directly with your account details so that we can review the information reported in relation to your account and provide you with a clear explanation.

For privacy and security reasons, please do not post any personal or account information publicly.

Rated 5 out of 5 stars

It was straight forward

When other companies took long to give me an answer on loans. Loans 2Go managed straight forward and approved the loan.

22 August 2026
Loans 2 Go logo

Reply from Loans 2 Go

We really appreciate you sharing your feedback with us. Thank you for choosing Loans 2 Go.

Rated 5 out of 5 stars

Excellent customer support and communication.

Extremely satisfied with this company. Straightforward application. Excellent communication. Very relieved and very grateful. Thank you

20 August 2026
Loans 2 Go logo

Reply from Loans 2 Go

You are most welcome. Thank you for taking the time to leave us your 5 star feedback.

Rated 5 out of 5 stars

Simplicity

Quick and efficient

7 August 2026
Loans 2 Go logo

Reply from Loans 2 Go

Thrilled to hear you found us quick and efficient. Thank you for taking the time to leave us a 5 star review.

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