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Loans by Mal UK Reviews 

2,330
•
TrustScore 5 out of 5

4.8

Alternative Financial Services
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Review summary

Created with AI, based on recent reviews

Considering 949 reviews, reviewers overwhelmingly report having a great experience with this company. Customers frequently highlight the online application process as remarkably fast, simple, and straightforward, requiring only a few basic details to secure prompt approval. Many reviewers strongly emphasize that the digital platform ensures smooth operations with funds arriving quickly. Consumers note that the system allows for rapid decisions without ever needing to endure long phone calls. Furthermore, people consistently appreciate the exceptionally helpful support team who provide clear and detailed information. Reviewers also state that the staff maintains great communication and keeps applicants fully informed throughout the entire journey.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting a smooth, fast, and straightforward... See more

User experience

Customers report a high level of satisfaction and convenience regarding the user experience. Reviewers... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Response time

Consumers find response time to be exceptionally positive and efficient. Reviewers frequently highlight quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a loan from loans by Mal due to unexpected expenses and I can tell you the process to apply for the loan was very very simple just a few details into the system and I viewed the offer and... See more

Rated 5 out of 5 stars

Loans by mal has very good customer service and everything is straight forward. Have had no issues and as a loan provider there terms and conditions are understandable and to the point. Loans by mal... See more

Rated 5 out of 5 stars

This was by far tue easiest process ever that I ha e experienced. Everything explained properly and having that chat on what's app and email made it so much easier as well. No long phone calls will d... See more

Rated 5 out of 5 stars

I think this is a 5 star company because they're very fast,professional and straight forward with what they offer you as a customer. I would recommend them to everyone, well done.

Company details

  1. Alternative Financial Services
  2. Financial Institution
  3. Loan agency
  4. Non-bank financial service

About Loans by Mal UK

Written by the company

Fair and affordable unsecured loans

We offer affordable loans tailored to your monthly income, giving you a flexible way to borrow what you need without the hassle. You can choose repayment terms of 9, 12, or 24 months, with loan amounts ranging from £1,000 to £5,000, depending on what suits your circumstances.

Our process is simple and fast – using the latest technology, we provide instant online decisions in under five minutes, so you’re not left waiting. With transparency and speed at the heart of what we do, we strive to make borrowing straightforward and stress-free.

Once your loan is approved, you’ll be supported by our dedicated, UK-based Customer Care team. If you ever need assistance or face financial challenges, your personal account manager will be available by phone, SMS, or email – giving you the chance to speak with a real person every time. All applications are subject to status. Terms and conditions apply. APPLY NOW WHY OPEN BANKING? CONTACT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,330)

935 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

To be honest I am without words…

To be honest I am without words ,Because they gave me the loan at the same day, And I said what is this,this is a dream ,But it was true thank you Mal UK I really appreciate what you did for me, just to say to people don't doubt to get your loan for this way by Mal UK they are honest, and you can be confident, to use the app , I am satisfy with the service , thank you thank you thank you.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Straight forward loans

Quick decision online straight forward process money in account same day after a quick phone call. Affordable repayments. Customer service excellent

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Easiest process to date highly recommend

This was by far tue easiest process ever that I ha e experienced. Everything explained properly and having that chat on what's app and email made it so much easier as well. No long phone calls will definitely recommend to friends.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick easy application

I needed a loan quickly at short notice loans by mal were easy to apply efficient in checks and affotdable. The funds were available quickly 48hrs. No badgering or bombarding with annoying messages. Kept me informed each step. I would recommend if you are in need.

19 July 2026
Unprompted review

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