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LoansOne Reviews 62

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TrustScore 4.5 out of 5

4.7

Alternative Financial Services
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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional attitude, making the entire process smooth and easy. Many people highlight the exceptional customer service, noting the clear communication and quick response times that contribute to a positive user experience. However, some customers reported dissatisfaction with the service, mentioning issues with unanswered questions and perceived delay tactics. A few other people also expressed concerns regarding the long-term financial implications of the assistance provided, and noted that their questions were not fully addressed.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers praise the quick, efficient, and helpful service,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jamie was a breeze to deal with. Transparent, honest, and found the best result possible for my business loan. Consistent communication throughout the process, always willing and able to handle questi... See more

Rated 5 out of 5 stars

My name is Louis Richards and most recently have dealt with Jamie Knight in getting a business loan for myself. I have to say Jamie has been an absolute pleasure to deal with. He made it all very easy... See more

Rated 5 out of 5 stars

Jonas was patient and steered me through the process. He could have become irritated with me but he maintained his professional and friendly attitude throughout. Bravo

Company details

  1. Alternative Financial Services
  2. Loan agency

Written by the company

Since 2016, LoansOne has helped Australian businesses get the funds they need, when they need them. 80+ lenders. One simple application. We do the heavy lifting so you can get back to running your business. All business loans, in one place.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

The Real Deal $$$

Upon expressing my interest to attain a non-secure loan I was connected with a loan specialist almost instantaneously. EA (yes her name) was the agent assigned to assist me through the seamless process. EA not only exhibited great listening skills but she also provided me with a confident level of assurance she'd be able to ascertain the funds I was seeking.

There was no high-powered salesmanship but rather a personalised approach that paired well with my budget and ability to work within an affordable payback structure.

LoansOne and EA is a trusted agency in which I'm certain I'll engage with again in the future ahead.

Highly recommended!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I worked on my loan application with…

I worked on my loan application with David. He was great and very helful. Helped right through the process until my application was approved. I would recommend other family and friends to David @ one loans. Thanks so much

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Alyssa was a great help

Alyssa was a great help. Very professional, prompt and very clear and upfront about the process. Highly recommend. Overall a great service!!!!!

22 April 2026
Unprompted review

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