SCAM. Harassed my BLW instagram page. Offered a “collaboration” where they expect you to pay. I explained this isn’t a collaboration. Was sent an extremely rude message in return, also made comments a... See more
Company replied
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See what reviewers are saying
They offered me a „partnership“ if I buy one item, to get two for free and post about the products on socials. They would repost and I would gain more followers. I accepted and got the items and the q... See more
I recently received a plate, bib, and straw mug from lobabies.com through a connection on Instagram, and my 10-month-old daughter has been using them every day! • The divided plate makes it eas... See more
Company replied
My son hasn't started eating solid food yet, so we haven't been able to use the silicone bibs or cutlery, but he will start in about 2 months, so I'm hoping they will be very useful 🌟 Recently, my so... See more
Company replied
Company details
Written by the company
LOBABIES is redefining baby goods in pursuit of better, cuter, and safer products for every newborn adventure.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- lobabies.com
3.2
Average
116 reviews
Replied to 61% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was hesitating a lot before taking…
I was hesitating a lot before taking the step to join their program, and to be honest I am satisfied, their products are super cute, I ordered two sets for my twins and they are very practical and aesthetically pleasing. I totally recommend, I checked their reviews and the people tagging the brand before taking the step, I also contacted few of the customers in my country and they all recommend.
22 January 2023
Unprompted review
Reply from Lobabies
Thank you so much for your thoughtful feedback! 😊 We’re so happy to hear that you took the leap and are satisfied with the products for your twins. It means a lot that you took the time to check reviews and reach out to other customers—it’s wonderful to know that you feel confident recommending us! Thank you for being a part of the Lobabies family! 💛
Amazing
I’m in love and satisfied with the products i bought they are so beautiful, the colors, The quality, the design everything is perfect, and what i like more is the silicone drinking cup they are so easy to use for my baby she really love to drink water using her little cup and she really like eating in her lion tableware, the quality are so high! Also they launched there clothes collection the last month and I’m so exited to buy from them again!🫶🫶🤍
4 March 2023
Unprompted review
Reply from Lobabies
Thank you so much for your amazing feedback! 😊 We’re beyond happy to hear that you’re in love with the products and that your baby is enjoying the silicone drinking cup and lion tableware! It’s wonderful to know that the quality, design, and colors are perfect for you. We're also excited that you’re looking forward to our clothing collection! 💖 We can’t wait to have you shop with us again soon!
Never Got my ordrer and now they don’t…
Never Got my ordrer and now they don’t answer me anymore.
Never buy from this firm it is scam.
4 March 2023
Unprompted review
Reply from Lobabies
We apologize for any inconvenience caused by the delay in receiving your order and for any difficulty you may have experienced in contacting our customer service team.
We take pride in ensuring that our customers receive their orders in a timely manner and we are committed to resolving any issues that may arise. Please provide us with your order number and contact information so that we can investigate the matter further and provide you with a resolution.
We value your business and apologize for any frustration or inconvenience caused. We look forward to hearing from you and resolving this issue as soon as possible. Thank you for your patience and understanding.
I have brought weaning set including…
I have brought weaning set including silicone bibs, bowl, cultery and cup from Lobabies. They’re so elegant and can catch up loads of food. They could be put in dishwasher also. This could be very important for all moms. I love this brand after trying them 🫶🏻🫶🏻🫶🏻
20 January 2023
Unprompted review
Reply from Lobabies
Thank you so much for your kind words! 😊 We’re so glad to hear that you love the weaning set and that it’s been both elegant and practical for mealtime. The dishwasher-safe feature is definitely a big win for busy moms! We truly appreciate your support and are so happy to have you as a part of the Lobabies family! 💖
An absolute scam
An absolute scam! The products are literally made in China but sold to you ‘made by local natural biodegradable materials’.
They approached me via Instagram offering 50% off if I was to be a brand ambassador.
The products are good but can be bought from other companies for pennies. They are selling these products for £80-£90. Most of their followers are fake and fake ambassadors. The pictures are all staged.
Please don’t fall for this. I feel stupid for thinking the products were something they are absolutely not.
23 February 2023
Unprompted review
Reply from Lobabies
Thank you for bringing this to our attention. We apologize for any confusion or misrepresentation that may have occurred with our products. We take these allegations seriously and would like to address them as soon as possible.
Firstly, we would like to clarify that our products are indeed made with natural and biodegradable materials. While they may be manufactured in China, we have stringent quality control measures in place to ensure that they meet our standards for sustainability and eco-friendliness.
Regarding the issue of fake ambassadors and followers, we would like to assure our customers that we do not condone or engage in any unethical practices. We value transparency and authenticity in all our interactions, and would like to investigate this matter further to ensure that our brand values are upheld.
In terms of pricing, we believe that our products are competitively priced for their quality and sustainability. However, we understand that there may be other options available in the market, and we are open to feedback on how we can improve our pricing strategy.
We appreciate your feedback and are committed to improving our brand and products. If you have any further concerns or suggestions, please do not hesitate to reach out to us directly. Thank you.
Scammers!
This company is a scam - they're selling garbage that can be bought for pennies off AliExpress for £70, £80 or even £90!
They send out mass invites on platforms like Instagram to recruit "brand ambassadors" by offering you 50% off their exorbitant prices in return for advertising their garbage products to unsuspecting customers.
Please don't fall for this. Their website looks very slick until you look a bit closer and spot the spelling errors, clunky descriptions and badly photoshopped pictures.
And even more problematic - there are product descriptions that they've literally stolen wholesale off other legitimate retailers' websites and passed them off as descriptions of their own products.
Their blog posts have been plagiarised off other people's websites without credit and passed off as their own. Swipe some of the text off their blog posts and do a Google search - surprise surprise, there they are on other websites word-for-word!
Also there are no contact details whatsoever on their website. Massive red flag!
I feel sorry for all the people they've managed to scam into buying their products. They've been successfully banned from Instagram now, please avoid dealing with this company!!
16 February 2023
Unprompted review
Reply from Lobabies
We apologize for the negative experience you had with our company. We take these allegations seriously and would like to address them as soon as possible.
Firstly, we would like to clarify that our products are made with high-quality materials and are not sold on AliExpress. We understand that there may be cheaper alternatives available in the market, but we believe that our products offer unique value in terms of quality, sustainability, and design.
Regarding the issue of brand ambassadors, we do offer discounts to individuals who are interested in promoting our products on social media. However, we do not condone or engage in any unethical practices, and we ensure that our brand ambassadors are genuine and passionate about our products.
We take pride in our website and strive to maintain a high standard of accuracy and professionalism in our product descriptions and content. However, we understand that mistakes can occur and we appreciate feedback on how we can improve.
In terms of contact information, we have a dedicated customer service team who can be reached via email or social media. We apologize if this information was not readily available on our website and will work to make it more visible in the future.
We appreciate your feedback and are committed to improving our brand and products. If you have any further concerns or suggestions, please do not hesitate to reach out to us directly. Thank you.
Great quality products and exceptional…
Great quality products and exceptional customer service. We will be definitely using more LoBabies products!
26 January 2023
Unprompted review
Reply from Lobabies
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you’re happy with both our products and customer service. We look forward to having you use more Lobabies products in the future!
Awesome brand!
Absolutely love this brand. Customer service is amazing.
3 January 2023
Unprompted review
Reply from Lobabies
Thank you so much for your kind words! 😊 We’re so happy to hear that you love the brand and had a great experience with our customer service. We truly appreciate your support!
Amazing products high quality easy to…
Amazing products high quality easy to clean and friendly for baby
16 November 2022
Unprompted review
Reply from Lobabies
Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the quality and ease of use of our products. It’s great to know they’re baby-friendly too! 💖
Best items
I have order many snack and feeding Lobabies items and they are amazing and easy to clean! Love the snack cup the most!
30 November 2022
Unprompted review
Reply from Lobabies
Thank you so much for your wonderful feedback! We’re so happy to hear you love the Lobabies snack and feeding items, especially the snack cup! It’s great to know that they’re both amazing and easy to clean. We appreciate your support! 😊
My previous order…
It was a very nice experience to order something and get it delivered to us and also have a discount for it.
29 November 2022
Unprompted review
Reply from Lobabies
Thank you for your kind feedback! 😊 We’re so glad to hear you had a great experience with your order and enjoyed the discount. We truly appreciate your support and hope you enjoy your purchase! 💖
fast delivery even to a foreign…
fast delivery even to a foreign country. quality material. great communication
10 November 2022
Unprompted review
Reply from Lobabies
Thank you so much for your wonderful feedback! We’re thrilled to hear that the delivery was fast, even to a foreign country, and that you’re happy with the quality and communication. We truly appreciate your support! 💖
Dinosaur plate and cutlery
I ordered the dinosaur late and cutlery and it's fantastic. Excellent quality, spacious sections to fill enough food comfortably, cute and fun. It's still in Excellent condition, after a few weeks of daily use.
29 November 2022
Unprompted review
Reply from Lobabies
Thank you so much for your amazing feedback! 😊 We’re so glad to hear that you love the dinosaur plate and cutlery! It’s great to know it’s holding up well after daily use and that it’s both cute and functional. We truly appreciate your support!
Reply from Lobabies
Thank you for your kind words! We’re so glad to hear that you’re happy with both the product and service. We truly appreciate your support!
We absolutely LOVE our bib & bowl set…
We absolutely LOVE our bib & bowl set we purchased. The quality is amazing & our baby loves it. I will definitely be buying again soon!
28 November 2022
Unprompted review
Reply from Lobabies
Thank you so much for your wonderful feedback! We’re so happy to hear that you love the bib & bowl set and that your baby enjoys it too! We can’t wait to have you shop with us again soon.
Very great everything came well…
Very great everything came well packaged and I just loved everything about it.
23 October 2022
Reply from Lobabies
Thank you so much for your kind words! 😊 We’re thrilled to hear everything arrived well-packaged and that you loved it all! We truly appreciate your support! 💖
Adorable
Shipped pretty quick, and I love the material, colors and pattern! Can’t wait to order more bowls!
6 October 2022
Reply from Lobabies
Thank you so much for your kind words! 😊 We’re so happy to hear that you love the material, colors, and pattern! We can’t wait to have you order more bowls soon. 🌟
Love the products
Love the products they re exactly the products on the picture, easy cleaning, love the colors. I had the spoon, bowl, drinking cup and dinner plate
7 October 2022
Reply from Lobabies
Thank you so much for your wonderful feedback! 😊 We’re so glad to hear that the products matched your expectations and that you love the colors and ease of cleaning. We hope the spoon, bowl, drinking cup, and dinner plate make mealtime even more enjoyable! 💛
Love the products
Great products for babies and toddlers to use.
Cute color variety to choose from, easy to handle.
Food grade, and BPA free, give me relief to use them.
3 October 2022
Unprompted review
Reply from Lobabies
Thank you so much for your wonderful feedback! We’re so happy to hear that you love the products, their colors, and the peace of mind knowing they’re food-grade and BPA-free. We truly appreciate your support!
LOVE!
Great designs, really good suction and love that it’s food grade silicone and non toxic products.
3 October 2022
Unprompted review
Reply from Lobabies
Thank you so much for your amazing feedback! We’re thrilled to hear that you love the designs, suction, and the peace of mind knowing our products are food-grade silicone and non-toxic. We truly appreciate your support!
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