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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many customers experienced unexpected recurring charges shortly after trying the online platform. Consumers expressed frustration over subscription fees that continued charging their cards for months without prior notification. Some reviewers were not happy with the website, noting that the phone tracking tool completely failed to provide any functional results at all. Individuals also pointed out that customer support channels and cancellation options were entirely unhelpful, leaving them forced to contact banks to block their cards.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, consistently reporting unexpected monthly subscription... See more

Subscription

Customers consistently note negative experiences with subscriptions, reporting unexpected monthly charges.... See more

Website

Consumers express deep frustration and disappointment with the website, frequently describing it as... See more

Service

Clients share negative opinions on service, describing it as ineffective and not working. Many consumers... See more

Price

Users describe widespread financial dissatisfaction regarding unexpected costs and hidden fees. Consumers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Lost phone location service, found by googling "find my phone". After agreeing to a charge for the service it never found the phone or did anything at all.. then my cc was charged $9 something and th... See more

Rated 1 out of 5 stars

Location-tool.com is a scam, it actually doesn't do anything. I entered the phone number including the country code of my lost/stolen phone, the location tool didn't find anything, it actually shows a... See more

Rated 1 out of 5 stars

Please avoid this company it's a complete scam service. I'd rate it zero starts if possible. Tried using the service to locate a phone 29 Nov 2025 (and like every other review it didn't work). In... See more

Rated 1 out of 5 stars

Disgusting, avoid this company. I wanted to find my phone via this website, but it didn't help me out at all. Since then, they have taken out 3 payments from my bank account unconsentually. £39.95 on... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

74 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(74)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No service but got charged

I got nothing from your company..You first took a payment of R12.50 and few days later you another payment of R290.00...I would kindly ask you to refund my money please..you didn't provide me with a service and what did uou charge me for!!!basically you stole money from my account.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

i wished to use them just one time

i wished to use loca-tool.com just one time, for a nominal fee to help me locate my phone, but I am now being charged every month €39.95 for a service I do not use and I cannot see any option to cancel this payment.
It is nearest thing to a scam. Thankfully my bank are looking into it.

24 July 2025
Unprompted review
Show reviews in all languages. (74 reviews)

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