Local Print Pros Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom products, noting that prints turn out precisely as expected and the fabrics feel wonderfully comfortable. People also deeply appreciate the helpful support team, who make the ordering process entirely smooth and communicate effectively while reviewing design proofs together. However, some people mentioned experiencing frustrating delivery delays and receiving a complete lack of updates regarding the status of their packages. A few other reviewers were also disappointed by sparse communication from staff or felt that certain items fell short of their quality expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting excellent quality, perfect fits,... See more

Quality

Consumers find quality to be positive, highlighting excellent prints and superb materials across various... See more

Service

Users describe positive interactions with service, highlighting fast turnarounds and professional assistance... See more

Order

Customers report overall satisfaction and positive experiences with their orders. Reviewers frequently... See more

Delivery service

Reviewers share mixed experiences regarding the delivery service. Many customers highlight speedy shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from start to finish. I had a last minute idea to order buffs for my clients and randomly messaged Local Print Pros on a weekend. Was pleasantly surprised to not only receive... See more

Company replied

Rated 5 out of 5 stars

Walked in with an idea for clothing for my business, DeafnAble, discussed, adjusted, now wearing it, all in 10 days. and at a great price and with a smile. Local, efficient, friendly, definitely going... See more

Company replied

Rated 5 out of 5 stars

Good quality neck warmer! Wait time was a little longer than anticipated but I was kept up to date with progress & received a nice free gift to apologise which was gratefully accepted! Would definit... See more

Company replied

Rated 5 out of 5 stars

I ordered a custom printed snood/neck warmer just before Christmas with a view to placing a bulk order for a motorcycle club. The proof for my design was produced and sent to me very quickly. Unfortun... See more

Company replied


Company details

  1. #37 of 40 best companies in Digital Printer

Written by the company

We print everything from clothing to banners we're your local printing and embroidery professionals. No minimums, no hassle and 100% satisfaction guaranteed. It’s our mission to ensure that the prints you want are done to an expert level with local level communication.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(264)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't reccomend

Would not recommend this company unless you want to be waiting a while for orders!! Seems like a company that takes on more then they can handle.... due a leavers hoodie and still not received it and my son leaves friday.... I rang and got lied to by one of the staff members!! Absolute s**t show!!

16 July 2024
Unprompted review
Local Print Pros logo

Reply from Local Print Pros

Completely agree, we've got way too much work than we can handle at the minute and we're very disorganised. Sorry for the disappointment and hassle caused.

Can you give me details about what lie was told to michael@localprintpros.co.uk and I'll look into it? No worries if not as you've been through enough with us.

Rated 1 out of 5 stars

Do not recommend. Slow service still don't have leavers hoody and my child leaves school on Friday!

Slow service, deadline dates keep being pushed back, the company blames school and the school blames the company! It was the same last year and school was blamed therefore this year I ordered early and paid extra for delivery but still have not received the item and it has been over 2 months now. I have sent emails and it's just excuse after excuses. Defo would NOT recommend. my child finishes school in 3 days and doesn't have his leavers hoody to wear!! It's ridiculous

30 April 2024
Local Print Pros logo

Reply from Local Print Pros

The service has been very slow, we're very disorganised and low staffed at the minute. I can confirm we don't want to blame the school. It's on us for making assumptions about process.

I hope your child has their hoody tomorrow as we've done all deliveries so far.

If you want to discuss it further please email Michael@localprintpros.co.uk

Rated 4 out of 5 stars

Willing, good quality but not always able willing isten to…

The company were willing to listen to constructive criticism, review their initial club colours and understand frustrations caused by excessive delays in supply.
They must address staffing problems and reduce production times to those quoted in their web site. Quality of materials and workmanship however we're excellent.

14 April 2024
Rated 1 out of 5 stars

Poor communication on delayed…

Poor communication on delayed completion of jobs. Extremely long wait times from order to delivery. No one answers the phone or calls back, web chat doesn't work. Payment is up front and we have waited 2 months to be told items have yet to be delivered.

5 April 2024
Rated 5 out of 5 stars

Great experience

Great experience, the design team worked with me to make sure my requirements were met. The final outcome was fantastic, will definitely be ordering again. Thanks team 👍🏼

1 February 2024
Rated 5 out of 5 stars

Design your own snood

I was dubious about the snoods given that everywhere else was more expensive so I expected lower quality or my design to come out rubbish. But I was SO wrong. Haven't yet been through the wash so can't say what happens to the colouring but so far absolutely DELIGHTED.

28 November 2023

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