it was probably the worst experience as a tourist renting cars I have had. I've used all the big companies; Enterprise, SIXT, etc. The desk executive was obnoxious to me, as she would not offer me a... See more
Company replied

Località Les Iles, 13, 11020 Saint Christophe, Aosta / Valle d'Aosta, IT
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it was probably the worst experience as a tourist renting cars I have had. I've used all the big companies; Enterprise, SIXT, etc. The desk executive was obnoxious to me, as she would not offer me a... See more
Company replied
Check in and out done promptly. No problems. Both people I dealt with spoke English well, which was a help for me as my Italian is weak. The location at the airport was not the best for me, as I was... See more
Company replied
We were travelling from Switzerland to Genoa for our ferry to Sardinia when our car broke down. We searched the nearest car hire location on the internet which was at Aosta airport. The car managed to... See more
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Asked for help from our hotel (Aosta, Italy) and this was their first choice. Exceeded all expectations for professionalism, speed, friendliness, and guidance to us as tourists. Would definitely cho... See more
Company replied
Presso l'ufficio Locauto Rent di Aosta aeroporto in Località Les Iles 13 a Saint Christophe potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 016541432. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Località Les Iles, 13, 11020, Saint Christophe, Aosta / Valle d'Aosta, Italy

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Check in and out done promptly. No problems. Both people I dealt with spoke English well, which was a help for me as my Italian is weak.
The location at the airport was not the best for me, as I was already in town and would not be using the airport.

Reply from Locauto Group - Aosta Aeroporto
it was probably the worst experience as a tourist renting cars I have had. I've used all the big companies; Enterprise, SIXT, etc. The desk executive was obnoxious to me, as she would not offer me any alternative to the situation. Locauto would not rent me a car for the card didnt have any printed name on it, even though I offered to send the statement, and other oficial documents.
Im a tourist from Mexico, all the way in Italy, with a planned schedule and this situation caused a great deal of stress.

Reply from Locauto Group - Aosta Aeroporto

Reply from Locauto Group - Aosta Aeroporto
New, clean car, all explained, full service provided.

Reply from Locauto Group - Aosta Aeroporto
Good and frendly service. Easy and flexible renting. Quick and helpfull respons on specific request.

Reply from Locauto Group - Aosta Aeroporto
After many years of using various companies (S.H.E....), Locauto is simply the best! For their honest customer focus, and for resolving all issues quickly, accurately, and logically.

Reply from Locauto Group - Aosta Aeroporto
I have rented from this location numerous times in the last few years. They have always been outstanding, especially in customer service. Staff goes to great lengths to meet customer needs. I highly recommend!

Reply from Locauto Group - Aosta Aeroporto

Reply from Locauto Group - Aosta Aeroporto

Reply from Locauto Group - Aosta Aeroporto
Excellent client service
Car brand new
Easy to check in and out- no queue

Reply from Locauto Group - Aosta Aeroporto
Everything was great but it’s the third time I rent a car with you and it’s always dirty

Reply from Locauto Group - Aosta Aeroporto
Receiving the car process was very good but I did not got the car I reserved (geep) instead I got a Ford., which was in a way difficult to operate , but I managed eventually

Reply from Locauto Group - Aosta Aeroporto
We are happy with locauto aeroport of aosta...

Reply from Locauto Group - Aosta Aeroporto

Reply from Locauto Group - Aosta Aeroporto
Great personal, friendly and speaking multiple languages. Fair rental conditions even though I booked last minute. Very professional.

Reply from Locauto Group - Aosta Aeroporto
We rented 2 cars whilst in Italy; we used the Genoa and Aosta locations. Both locations provided excellent service and a positive experience.

Reply from Locauto Group - Aosta Aeroporto

Reply from Locauto Group - Aosta Aeroporto
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