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Locauto Group - Genova Aeroporto Reviews 

2,421
TrustScore 4.5 out of 5

4.6

Via Pionieri e Aviatori d Italia, 16154 Genova, Genova / Liguria, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Good car, very clean, agency in Genova airport open on august 15th till 11.00 p.m. (the only one and we needed urgently a replacement car). Administrative formalities all digital. Top !

Company replied

Rated 5 out of 5 stars

Online registration helps you avoid waiting at the airport kiosk. I highly recommend this company if you’re looking to rent a car in Italy.

Company replied

Rated 5 out of 5 stars

With mixed reviews prior to booking I was apprehensive. However it was amazing service, easy pick up in Genoa airport, very good fuel economy ( jeep avenger) and superb drop off and speed in Milan mal... See more

Company replied

Rated 5 out of 5 stars

We rent car in Genua and return in Pisa. Everithing was perfect, we manadge everithing via website. We get better car than expected. It was almost new Opel Corsa 2025 with very low mileage around 9k k... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Genova Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0106143056. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Pionieri e Aviatori d Italia, 16154, Genova, Genova / Liguria, Italy

  • +39 0106143056
Promotion box for Locauto Group - Genova Aeroporto

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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(2,421)

63,412 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was ok

Easy to pick up

21 August 2026
Locauto Group - Genova Aeroporto logo

Reply from Locauto Group - Genova Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Online registration helps you avoid…

Online registration helps you avoid waiting at the airport kiosk. I highly recommend this company if you’re looking to rent a car in Italy.

27 August 2026
Locauto Group - Genova Aeroporto logo

Reply from Locauto Group - Genova Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Service&Price

Staff
Service
Price

17 August 2026
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Reply from Locauto Group - Genova Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 1 out of 5 stars

Bad company

Bad company

24 August 2026
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Reply from Locauto Group - Genova Aeroporto

Dear OLeg,thank you for your feedback.
We are really sorry to hear that the experience did not meet your expectations.
Unfortunately, we do not have enough information to provide a detailed explanation of what happened. We truly hope to have another opportunity to win back your trust.

Elisa

Rated 5 out of 5 stars

Recommander rental company

Good car, very clean, agency in Genova airport open on august 15th till 11.00 p.m. (the only one and we needed urgently a replacement car).
Administrative formalities all digital. Top !

23 August 2026
Locauto Group - Genova Aeroporto logo

Reply from Locauto Group - Genova Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

the best

the best, best, best.

8 August 2026
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Reply from Locauto Group - Genova Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 4 out of 5 stars
Locauto Group - Genova Aeroporto logo

Reply from Locauto Group - Genova Aeroporto

Thank you, John, for sharing your experience with Locauto! We trust you enjoyed your time in Italy and look forward to welcoming you back again soon!
Sara

Rated 5 out of 5 stars

Rent a car

The lady who assisted us was very pleasant. The car had been booked in advance, and we handled the paperwork very quickly. She kindly directed us to where we could pick up the vehicle. The car was very comfortable; we rented it for four people. I highly recommend it. Driving the car was also a smooth experience.Returning the car also went smoothly.

26 July 2026
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Reply from Locauto Group - Genova Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Flexibil

New car, fast and easy help

24 July 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

flexibility

flexibility, helpful staff, good prices.

2 August 2026
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Reply from Locauto Group - Genova Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Easy experience

Easy experience but I contacted
directly the personnel at the airport

1 August 2026
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Reply from Locauto Group - Genova Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Nice cars

Very nice and clean cars!

29 July 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Locauto car rental

With mixed reviews prior to booking I was apprehensive. However it was amazing service, easy pick up in Genoa airport, very good fuel economy ( jeep avenger) and superb drop off and speed in Milan malpensa airport. No issues, no hard upselling. Really great service. Will 100% use again.

28 July 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Quality service

Good quality vehicle, quick service, friendly supportive staff

20 July 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Good

Good experience

19 July 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Fair and human customer service

Rented 4 days at Genoa Airport. Had a small misunderstanding about the return time, but the customer service was excellent — the agent checked the camera records, listened, and resolved everything fairly. Great, human customer care. Would rent again.

12 July 2026
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Reply from Locauto Group - Genova Aeroporto

Hi Faisal, we're delighted to hear that our team at Genoa Airport was able to resolve the situation quickly and fairly. Providing understanding, human customer care is deeply important to us, so your kind words mean a lot. We look forward to welcoming you back on your next trip!

Davide

Rated 5 out of 5 stars

Welcoming staff

Welcoming staff, easy transaction and great support after service. Thank you

30 June 2026
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Reply from Locauto Group - Genova Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Quick

Quick, smooth procedure. Clean cars.

29 June 2026
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Reply from Locauto Group - Genova Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

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