Got the car in Genoa, via Casaregis. Personnel very helpful and kind. Mrs Michela absolutely outstanding in support to understand rent condition and car delivery back. Got a Hybrid Fiat Panda. Car... See more
Company replied
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See what reviewers are saying
We were turned down by Rental Plus, because we had only a debit card, not a credit card. Rental Plus grabbed the money that we had prepaid (the whole price, in fact) and didn't give us a refund, not a... See more
Company replied
We needed to plug-in a USB to charge our phone, but the far only had USB-C. The youngest member of the staff didn't hesitate to actually give us his own personal converter. THAT is exceptional service... See more
Company replied
They are very helpful and kind. I had the opportunity to have the vehicle handed over to me by Mr. Giacomo, who is very professional. By the way, I'm from Croatia and I'm currently in Genoa on a yacht... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Via Casaregis 90/R , potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 010580071. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Contact info
Via Casaregis, 46, 16129, Genova, Genova / Liguria, Italy
- +39 010580071
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4.7
Excellent
1k reviews
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The car was a very bad quality car
The car was a very bad quality car, and not what I asked for, the agent at the collection depot gave me the wrong return address almost causing me to be delayed
16 June 2026
Reply from Locauto Group - Genova Casaregis
Hello Gerhard, thank you for choosing Locauto and for sharing your feedback.
We are truly sorry to hear that the vehicle did not meet your expectations. We also apologize for the difficulties you experienced during drop-off; we are fully aware that the major ongoing construction at Fiumicino Airport (FCO) is currently making the return route quite challenging.
We hope to have the pleasure of welcoming you back for a much better rental experience next time.
Sara
Reply from Locauto Group - Genova Casaregis
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
I am satisfied with the service!
I am satisfied with the service! everything was as we agreed!
25 May 2026
Reply from Locauto Group - Genova Casaregis
Hello, so glad you enjoyed the trip with us, Fabio
Auto di categoria superiore rispetto al…
Auto di categoria superiore rispetto al prenotato, personale gentile e disponibile
6 May 2026
Reply from Locauto Group - Genova Casaregis
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Easy & care vehicle renting
Offre servizi professionali completi, in tempi rapidi, con procedure semplificate ed economicamente convenienti.
Se l'esperienza gradita continua con questo trend, la concorrenza si estinguerà a breve.
22 April 2026
Reply from Locauto Group - Genova Casaregis
That's great to hear! See you soon, Angelo
Impeccable Excellent service without hidden fees quality of communication and…
Impeccable quality of communication and excellent service. All cars are in perfect condition. I want to mention the employee Federico L.,who is a professional and very friendly.
2 March 2026
Reply from Locauto Group - Genova Casaregis
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Genova Casaregis
We are sorry to receive your review,Abraham. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our staff will help you to solve your issue. Thanks
Anna
personale disponibile e cortese
16 December 2025
Reply from Locauto Group - Genova Casaregis
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Courtesy and Help
The staff at the Genoa central office were friendly and helpful. I had a particularly awkward requirement due to my own vehicle breakdown. They gave me all the flexibility needed.
4 December 2025
Reply from Locauto Group - Genova Casaregis
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Personale cortese e disponibile
22 November 2025
Reply from Locauto Group - Genova Casaregis
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Helpful staff
The staff was very helpful at the office and the whole process was smooth. Car worked great and there were no issues.
5 October 2025
Reply from Locauto Group - Genova Casaregis
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Genova Casaregis
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Easy check in quick and well located in…
Easy check in quick and well located in center of Genova
6 July 2025
Reply from Locauto Group - Genova Casaregis
Thank you for your feedback! Fausto
Reply from Locauto Group - Genova Casaregis
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Genova Casaregis
Many thanks, see you soon! Erika
The staff very friendly and helpful
26 February 2025
Reply from Locauto Group - Genova Casaregis
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Genova Casaregis
We are sorry to hear this Alexander. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our staff will help you to solve your issue. Thanks, Luca
Reply from Locauto Group - Genova Casaregis
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Very good service by polite people
28 September 2024
Reply from Locauto Group - Genova Casaregis
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Genova Casaregis
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
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