Banner for Locauto Group - Milano Malpensa Aeroporto T2

Locauto Group - Milano Malpensa Aeroporto T2 Reviews 

2,329
TrustScore 4.5 out of 5

4.6

Stazione Ferroviaria Malpensa Terminal 2, 21019 Somma Lombardo, Varese / Lombardia, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Best car rental company! Paolo the station manager and the entire team were all very helpful welcoming and friendly. Everything was smooth from start to finish the car was brand new spotlessly clean a... See more

Company replied

Rated 5 out of 5 stars

Ver smooth process and very kind team. I didn’t add the booster seat for the child in my request, however They supported me and provided me with a booster seat free of charge. The return process ver... See more

Company replied

Rated 4 out of 5 stars

Quite easy to deal with, however, the car we ended up with waas smaller than ordered and we struggled for luggage space because of this. That said the car was clean and staff helpful and spoke Engl... See more

Company replied

Rated 5 out of 5 stars

It was my first time renting a car from this company and the car was very clean and it was easy to collect. The staff were very helpful and kind. Especially when I returned the car Rafaella helped mak... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Milano Malpensa Terminal 2, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.


Contact info

  • Stazione Ferroviaria Malpensa Terminal 2, 21019, Somma Lombardo, Varese / Lombardia, Italy

  • +39 0243020403
Promotion box for Locauto Group - Milano Malpensa Aeroporto T2

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,329)

60,231 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trouble free

8 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Very good expérience

Very good expérience. I recommend Locauto for their professionalism their flexibility and their smartness.

15 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

The car drove well and the people at…

The car drove well and the people at the kiosk were helpful.

The pickup/drop off point for the car is 300-400metres from the check in desk. In the high temperatures and with lots of luggage this isn't ideal.

12 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Dear Tom,thank you for your review.
We are glad that you enjoyed our helpful staff and our car.

Unfortunately, the logistics are managed by the airport authorities, and we thank you for your understanding.

We hope to welcome you back for a 5-star experience next time!
Elisa

Rated 4 out of 5 stars

Quite easy to deal with


Quite easy to deal with, however, the car we ended up with waas smaller than ordered and we struggled for luggage space because of this. That said the car was clean and staff helpful and spoke English well.
No real complaints.

11 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you, Andrew, for choosing Locauto and taking the time to share your experience! Customer satisfaction is our top priority, and your feedback is essential in helping us continuously improve our service!
Sara

Rated 5 out of 5 stars

Best car rental company

Best car rental company! Paolo the station manager and the entire team were all very helpful welcoming and friendly. Everything was smooth from start to finish the car was brand new spotlessly clean and drove perfectly. The pick up and dropoff process was quick, efficient, and completely stressfree.

5 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Ver smooth process and very kind team

Ver smooth process and very kind team. I didn’t add the booster seat for the child in my request, however They supported me and provided me with a booster seat free of charge.
The return process very smooth. Also it’s always recommended to proceed with the (don’t worry) coverage.

12 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

My first rental car experience

It was my first time renting a car from this company and the car was very clean and it was easy to collect. The staff were very helpful and kind. Especially when I returned the car Rafaella helped make the experience very easy.

10 August 2026
Unprompted review
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

The best car rental experience ever

The best car rental experience ever, forever my number 1 choice, best cars, best team, this was my 4th time in italy wit locauto and definitely will no be the last!

9 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Great service

Great service, everything worked out fine and they gave me an upgrade for free!

8 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Good car and very good service

Good car and very good service. Many thanks

5 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

We hired a car through zest car hire…

We hired a car through zest car hire when we got to the airport a little confusing as zest then used a second party car car LOCAUTO luckily a lovely lady helped with the confusion but it was in the small print email , going forward with LOCAUTO it was straight forward only thing I would say the agent never checked the car over with ourselves just gave the keys and away we went on our travels we then got a email with pictures of the car damage. On returning again no issues another lovely guy this time did come out and check the car over for any additional damage signed off. I would just say there is a petrol station 6 minutes away so top up before returning the car as there is a 50 euro charge plus fuel on top.

4 August 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you for the great review! Stefania

Rated 4 out of 5 stars

Good

Helpful and friendy

27 July 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Dear Matt,thank you for your kind review.
We are glad that you enjoyed our friendly staff!
We hope to welcome you back and earna 5-star rating next time!
Elisa

Rated 5 out of 5 stars
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Easy Pickup ,

Easy Pickup ,
Easy Return
Friendly Service personal

31 July 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Amazing customer service & staff

Great staff very to the point , amazing experience greet with a smile & solution oriented

I’m definitely going back to them

25 July 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Dear Jason,thank you for sharing your feedback with us! We are truly delighted to hear that our team at Enterprise was able to help resolve your situation and get you on the road smoothly.
Our staff takes great pride in providing friendly, customer-oriented service, so it means a lot to know that you appreciated their efforts and assistance. We look forward to welcoming you back for another great experience on your next trip!
Elisa

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Excellent vehicle.

20 July 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Malpensa T2 pick up & return

Easy pick up and return; easy to add additional driver last minute. Polite and efficient staff.

25 July 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you for taking the time to leave us a positive review. See you soon, Enrico

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look