Pretty good with comunicating, give us feedback, and small cars perfect for the small streets in Napoli. Although everything was good, I suggest everyone to be carreful about choosing the engine, beca... See more
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Location
Switch locationViale Umberto Maddalena, 21, 80144 Napoli, Napoli / Campania, IT
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We choose Locauto as they are part of Enterprise who we use in the UK. Their price was only slightly more than the budget companies with much lower scores. The car was as described & all existing dent... See more
Company replied
Overall the experience was good. We got (eventually) a very good car in a great condition. The check in and check out were efficient and the service people in the parking lot were friendly and helpfu... See more
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Good communication up front, having allready confirmation that you «knew» me as a client —> then I didn’t need to use much time on key-pickup!! Effectively recieved the first night. PERFECT small car... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Napoli Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020407. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Viale Umberto Maddalena, 21, 80144, Napoli, Napoli / Campania, Italy
- +39 0243020407
Unisciti a MyLocauto Friends
4.6
Excellent
7k reviews
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Excellent Experience
We choose Locauto as they are part of Enterprise who we use in the UK. Their price was only slightly more than the budget companies with much lower scores. The car was as described & all existing dents/scrapes were identified. Upon return, the process was easy. The check out was quick (admittedly no issues with damage) & the staff member was lovely. A good experience & would rent from them again.
16 August 2026
Reply from Locauto Group - Napoli Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Great service and friendly people
16 August 2026
Reply from Locauto Group - Napoli Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Napoli Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Helpful staff at pickup
Helpful staff at pickup. Plus very welcome air conditioning.
Car clean and functional. Smooth drop-off.
14 August 2026
Reply from Locauto Group - Napoli Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Napoli Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Staff was friendly and helpful and…
Staff was friendly and helpful and service was good too
5 August 2026
Reply from Locauto Group - Napoli Aeroporto
Dear Jooyeun,thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back soon.
Elisa
Reply from Locauto Group - Napoli Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Napoli Aeroporto
Many thanks, see you soon! Erika
Clear and usefull info at info desk
Clear and usefull info at info desk. Friendly staff.
6 August 2026
Reply from Locauto Group - Napoli Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Good communication up front
Good communication up front, having allready confirmation that you «knew» me as a client —> then I didn’t need to use much time on key-pickup!! Effectively recieved the first night. PERFECT small car for Amalfi! And then on our last day - returning the car: being met by this fabulous guy MARCO —> taking all MY stress completely down, effectively helping me and my kids, THANK YOU!!
13 August 2026
Reply from Locauto Group - Napoli Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Great experience
In the airport you have a whole floor for all rent companies. The girls welcoming me were so nice. I had made a reservation of a manual car but big for 5 persons, they did not have this specific car but made everything possible to get one. You take a shuttle to the parking lot which comes every 10 minutes so it’s very practical. The guys at the parking were super nice and appreciated that I spoke a bit Italian, I think it’s always cool to show you are doing your best to fit it! The car was super recent, clean and easy to drive. I took it for 1 week and the check out went perfectly. Great experience!
13 August 2026
Reply from Locauto Group - Napoli Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Napoli Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Napoli Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
The car was diferent from the one I…
The car was diferent from the one I choose. The staff was not nice, specially at Rome airport
11 August 2026
Reply from Locauto Group - Napoli Aeroporto
Dear Joao,thank you for your review. We truly value your loyalty and appreciate you giving us the opportunity to address your experience.
Since the specific category you booked was unavailable at the time, our team offered a complimentary upgrade, and we are very sorry to hear that it did not meet your expectations.
Regarding our team's attitude, we sincerely apologize. Providing a warm and welcoming service is always our priority, and we are sorry that we fell short this time. We will take your feedback to heart as we work to continuously improve our customer service.
We hope to have another opportunity to welcome you back and provide you with a much better experience in the future.
Elisa
Price and services are very goid
2 August 2026
Reply from Locauto Group - Napoli Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Napoli Aeroporto
Thank you for your feedback! Fausto
Fiat Panda
We were meant to get a Toyoto Aygo, we were given a Fiat Panda. Car was fine and only 40k on the clock so it was a new car, only issue was there was no spare wheel and the car had a slow puncture. If we got a blow out on our trip we would of needed a tow. We Drove from Naples to Palermo, which is over 800Km's.
The staff were very helpful in both pick up and drop off, had to shuttle to pick up. Drop-off was very swift and beside the Airport.
I would use the service again but I would pay for a higher spec Car
10 August 2026
Reply from Locauto Group - Napoli Aeroporto
Dear Cian,thank you for sharing your feedback with us.
We are delighted to hear that you found our staff helpful, experienced a smooth pickup and return, and enjoyed your road trip from Naples to Palermo.
At the same time, we apologize for the concern caused by the tire issue and the absence of a spare wheel. Please note that many modern fleet vehicles are equipped with tire repair kits instead of traditional spare tires; however, we fully understand how reassuring a spare wheel can be for long trips. Your comments regarding the tire condition have been shared with our maintenance team to ensure our pre-rental vehicle checks remain thoroughly executed.
We truly appreciate your constructive feedback and look forward to welcoming you back again on your next journey with a vehicle that fully meets your expectations!
Elisa
Gooooooood
20 July 2026
Reply from Locauto Group - Napoli Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Napoli Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
helped to sort sat nav issues
2 August 2026
Reply from Locauto Group - Napoli Aeroporto
Dear Stewart,thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back in the future for a 5-star experience.
Chiara
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