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Locauto Group - Padova Stazione Ferroviaria Reviews 

1,095
TrustScore 4.5 out of 5

4.6

Via Fra G. Eremitano, 8, 35138 Padova, Padova / Veneto, IT


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Rated 4 out of 5 stars

We were very satisfied with the hassle-free process and handover of the car, as well as with the change we made to return the car at the hotel in Abano. It wasn’t exactly easy to find the LOCAUTO o... See more

Company replied

Rated 5 out of 5 stars

It was an overall good experience in the Padova Station Office, the people there was super helpful, all went according to the online booking and they gave me great advice. The car was optimal for our... See more

Company replied

Rated 5 out of 5 stars

Both the vehicle pick-up and return process was quick and easy. The staff was excellent, and we received clear instructions on how to use the car and the necessary paperwork. The vehicle was in perfec... See more

Company replied

Rated 5 out of 5 stars

First, the pickup at the Verona airport was fast (no waiting). We got the car we reserved. No pressure to buy additional insurance. The car was brand new, with a spare tire and was a hybrid -- an unex... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Padova Stazione potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0498754286. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Fra G. Eremitano, 8, 35138, Padova, Padova / Veneto, Italy

  • +39 0498754286
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4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,095)

58,737 reviews in the last 12 months

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Rated 4 out of 5 stars

First Time with LOCAUTO in Padova

We were very satisfied with the hassle-free process and handover of the car, as well as with the change we made to return the car at the hotel in Abano.
It wasn’t exactly easy to find the LOCAUTO office. A better description and larger signs would help.
Also, I had booked a VW or something similar. The Peugeot was okay, but it has little in common with the comfort of a new mid-size VW.

25 August 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Dear Johanna,thank you for sharing your feedback. We are very happy to hear that you appreciated our hassle-free service and the flexibility of returning the car at your hotel in Abano.

Regarding the vehicle, we would like to kindly note that we provided a complimentary upgrade for your rental. However, we are sincerely sorry if the assigned vehicle did not fully meet your expectations in terms of comfort compared to the one you originally booked.

We also truly appreciate your suggestion about the signage. We have taken note of your feedback and will work on improving our descriptions and signs to make finding our office much easier for our customers.

We look forward to welcoming you back for a fully 5-star experience on your next trip.
Elisa

Rated 4 out of 5 stars

Easy and quick service

Easy and quick service, no need for a big form or queue, a bit expensive, but good service

26 July 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Dear Jose Antonio,thank you for your review.
We are glad that you enjoyed our service and our procedures.
We look forward to welcoming you back in the future.
Chiara

Rated 5 out of 5 stars

Everything was perfect

Both the vehicle pick-up and return process was quick and easy. The staff was excellent, and we received clear instructions on how to use the car and the necessary paperwork. The vehicle was in perfect condition. All good.

22 July 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

We used Locauto 3 Times while in Italy

We used Locauto 3 Times while in Italy, great experiece and found overall to be simplest hire company to deal with.

22 July 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

It was a great experience in renting with locauto

It was an overall good experience in the Padova Station Office, the people there was super helpful, all went according to the online booking and they gave me great advice. The car was optimal for our travel, super new and well maintained. We returned it at Milano Malpensa, and it also went smooth and fast.

20 July 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

I ordered a Golf and got a Puma in very…

I ordered a Golf and got a Puma in very good condition, with a GPS as bonus. Very fast check-in and check-out, pretty easy to get to and from, nice staff... All very good, really... Maybe the covered parking lot is a bit tight 😉 I would gladly do this again.

9 July 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

The staff was exceptional

The staff was exceptional and made my travel a delight. The car was perfectly maintained and our return to Rome was simple. Thank you for making life easy

23 June 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Hello, so glad you enjoyed the trip with us, Fabio

Rated 2 out of 5 stars

Pick up took rather a long time

Pick up took rather a long time. Navigation system (which i has asked for) required a Google Map connection via a mobile phone in order to work. Ridiculous. People were friendly and helpful it must be said. Drop off at Venice airport was not easy. Difficult to find and on top of a building in blazing 38c heat.

19 June 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Dear William,thank you for sharing your feedback with us. We are pleased to hear that our staff was friendly and helpful during your rental, but we sincerely apologize for the inconveniences you experienced regarding the pickup wait times, the navigation system, and the drop-off process at Venice Airport.
Your feedback is incredibly valuable to us to improve our service and the informations provided at the counter.
We hope to welcome you back for a much better experience.
Elisa

Rated 5 out of 5 stars

Easy booking and helpful staff.

Easy booking and helpful staff.

30 May 2026
Locauto Group - Padova Stazione Ferroviaria logo

Reply from Locauto Group - Padova Stazione Ferroviaria

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

The car was new

The car was new, comfortable, and suited to our needs. The staff service was excellent, very friendly and helpful.

22 May 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 4 out of 5 stars

Good experience with Locauto

Good experience overall. The staff were very nice.

30 March 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Dear Constantinos,thank your for your kind words!Our team will be delighted to hear your compliments about the service.Have a nice day!Chiara

Rated 5 out of 5 stars

Excellent service

Excellent service, cars are always available even for late reservations

27 February 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 4 out of 5 stars

Good new car

Everything was fine and easy, except for the car leaving which isn't necessary company's fault.

17 February 2026
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Reply from Locauto Group - Padova Stazione Ferroviaria

Thank you for your review, Petar! We're glad to hear that everything was fine and easy. We hope to welcome you again soon for another positive experience!
Anna

Rated 1 out of 5 stars

Trust locauto cost me 1000 euro

Beware of this place! I paid in advance and couldn't rent when arrived. I was advised by Locauto to rent a second time, and request a refund afterward. It was an absolute hoax. I ended up using a car and paying for two. Huge mistake going to this company. I got a generic response from another review thinking they'd mend things, but got the same policy-ridden excuse. Lesson learned! I could go to any other renting company. Do not do business with Locauto. Avoid them like the plague.

27 July 2025
Locauto Group - Padova Stazione Ferroviaria logo

Reply from Locauto Group - Padova Stazione Ferroviaria

We are sad to hear you have not had a positive experience with us. We are here to http://www.locautorent.com/customerservice help you with anything you need. Thanks, Luca

Rated 4 out of 5 stars

Renting a compact car with Locauto at Padova Stazione

I had a very positive experience renting from Locauto at Padova Stazione. The agency is conveniently located for people who are already in town or arriving at the station. The compact hybrid Fiat with manual transmission suited my needs and was economical. It wasn't brand new, but it was in perfect condition and very clean. I also found the price to be very reasonable. The Locauto staff are nice and helpful. The only issue was that I needed an invoice, and it took several days and messages to receive a response. Overall, it was a very good experience.

15 November 2025
Locauto Group - Padova Stazione Ferroviaria logo

Reply from Locauto Group - Padova Stazione Ferroviaria

Thanks for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Carlo

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