Locauto Group - Roma Appio Tuscolano Reviews 704

All worked perfectly. Weekend rental in Rome

Stuff of Locauto were very nice and helpful. The car is great, which allowed us to travel without any issues. Looking forward to rent again.

Initial contact was excellent, very friendly and helpful.
Very helpful over the choice of car most suitable, including allowing me to see two cars (VW T-Roc and Taigo) to see which would be the most appropriate for our 26 day hire to return to the UK for Christmas with our two dogs.
Car performance was excellent and return formalities fast and friendly. 110 e lode!

Online booking and car pickup were straightforward. Staff was nice and explained everything. The car was a bit bigger than what we booked. Drop-off (at a different location) was also easy, but opening times did not match the ones published on the website.

Pickup and drop off was very easy. We were given a fiat instead of the Toyota that I thought we were getting, but it was fine.

Everything was good instead car charger which wasn't working (i guess because of fuse) and there's nothing in windshield washer tank

Wonderful experience renting a car from Locauto office in Rome (Via Appia Nuova 645, Roma, 00179), very nice and friendly staff, quick processing, great car. Despite the decent mileage and some minor external damage, the car looked very good and did not cause any issues - it took us perfectly to Sicily and on to Bari. The only problem the rental company may not have been aware of was the non working ports (Type C) in front, had to plug into the rear ones.
Quick and trouble free drop off of the car in Bari (hopefully the deposit was unlocked, I haven't checked yet).

Personale sempre disponibile e cortese .
Le macchine sempre in ordine e pulite .
Veramente TOP

Very good communication and explanations, the car was excellent

Very good ragazzi

Everything very fast, very helpful staff, the best experience I have ever had in a car rental. Really nice car in very good conditions. I can recommend.

Gentilezza cortesia ed efficienza

If you are a tourist and are trying to find a car rental, Locauto is the only one you need. No shady contracts, no hidden charges! We rented a Toyota Augo and they gave us an even better car for the same price. There is a desk with actual employees you can talk to and they also have customer service so you never feel alone or helpless. I highly recommend getting the total insurance coverage as it was worth every penny not having to worry about anything. The car was top quality. Overall, we are superfans!

Fiorello Thank you so much for your Professional approach and being so kind . We are so happy with the experience you gave us that we don’t want any more to go to Termini )
We will always be back to you.
There is always solution with Fiorello .

Sempre efficienti e professionali e sopratutto estremamente gentili

Despite what we initially had an inconvenience with the issue of driving license (because they asked us to be international), then it was solved, acted fast and very well. The car was in excellent condition and the delivery service elsewhere (Venice), was perfect.

Very professional and kind. The car was great

A great experience!

The worst service I got from car rental company ever