Overall, this was a great experience as it was the first time I rented with Locauto. The car was great, clean, and worked well. The only complaint is that I could swear when I requested a car... See more
Company replied
Location
Switch locationVia Francesco Aurelio di Bella, Torre Open, 00054 Fiumicino, Lazio, IT
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Helpful staff, quick turnaround and no problem picking up from one location and dropping off at another. Oh, and the car was great as well!
My experience with Locauto, which is my first one, was absolutely amazing and very easy. From the first time of receiving the car in FCO to the drop off in MXP. The price for 12 days was very accept... See more
Company replied
Great service as always, staff friendly, if you do smart check in there is no waiting time. Car almost new, no problem with return. Definitely will use again.
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Roma Fiumicino, in via Francesco Aurelio Di Bella - Torre Open, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020401. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Francesco Aurelio di Bella, Torre Open, 00054, Fiumicino, Lazio, Italy
- +39 0243020401
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4.5
Excellent
9k reviews
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Renting a car
Helpful staff, quick turnaround and no problem picking up from one location and dropping off at another. Oh, and the car was great as well!
15 September 2026
Very good experience
8 September 2026
I felt I was charged for everything…
I felt I was charged for everything without explanation because another car firm had let me down .The car was great and the people very helpful apart from the booking desk .
14 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Locauto Group - Roma Fiumicino Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Great experience overall
Great experience overall, easy car, survived 2,5hr drive to Tuscany and back to Rome and it was pleasant drive.
12 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
airport service was not expedited
airport service was not expedited, and tried to use the App but unable as I am not an Italian resident with at tax number
7 September 2026
Overall great experience
Overall, this was a great experience as it was the first time I rented with Locauto.
The car was great, clean, and worked well.
The only complaint is that I could swear when I requested a car I asked for an automatic. When I got to the counter, they said they only had manual transmission available but then had to search for an automatic which they did have, luckily and that meant it was another 130 Euros. That was disappointing.
14 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Thank you for the great review! Stefania
Welcomed with a smile by a friendly…
Welcomed with a smile by a friendly young gentleman. Good value for money, and a speedy process.
12 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
I wated 4 hours to be served and the…
I wated 4 hours to be served and the lady at counter was rude
6 September 2026
The staff of Locauto was wonderful
The staff of Locauto was wonderful. The vehicle however was not very nice. The electronics were difficult to use and the sensor array made the car annoying to drive in Italy. This type of vehicle should not be in your fleet.
13 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Great service as always
Great service as always, staff friendly, if you do smart check in there is no waiting time. Car almost new, no problem with return. Definitely will use again.
12 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Roma Fiumicino Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
No hidden fees!
Fast. Clear instructions.curtious staff. Price and quality of vehicles was great. Clean cars. A1!
12 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Good car
Good car, bigger than promised, in perfect condition.
Flavio was very helpfull with the restitution of the car at the final day in EUR Roma.
12 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
That's great to hear! See you soon, Angelo
Your staff were helpful
Your staff were helpful, courteous and patient.
The vehicle was very well equipped and clean.
11 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Great experience on our rental in Italy!
Super and helpful check-in attendant, provided reasonsable rental rates on the spot without reservation. Booking process was streamlined and simple. Highly recommend.
4 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Staff were very helpful
Staff were very helpful! Have used before will definitely use again!
4 September 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Quick efficient reception staff and…
Quick efficient reception staff and variety of vehicles
26 August 2026
Reply from Locauto Group - Roma Fiumicino Aeroporto
Many thanks, see you soon! Erika
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