The car I booked, Fiat Panda or similar, wasn't available so I was upgraded. However, it was a big downgrade as far as security is concerned. This car did not have a screen to be able to use Google... See more
Company replied

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The car I booked, Fiat Panda or similar, wasn't available so I was upgraded. However, it was a big downgrade as far as security is concerned. This car did not have a screen to be able to use Google... See more
Company replied
Andrea at Terni did a great job in delivering a car to me very quickly when I had been let down by a rival supplier with very poor car. Will certainly use Locauto again and thank them very much for th... See more
Company replied
I always use Locauto when I go to see my family in Italy; not only because they have very competitive deals but also because the two lads who work there, Andrea and Matteo, are really friendly, great... See more
Company replied
The car that I rented worked out well for my needs and Matteo, and his associate very helpful and professional with both the check in and return of my vehicle.
Company replied
Presso l'ufficio Locauto Rent di Terni in viale Curio Dentato 72, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0744402175. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Viale Curio Dentato, 72, 05100, Terni, Terni / Umbria, Italy

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Automobile impeccabile e personale accogliente e professionale.

Reply from Locauto Group - Terni
I have rented a car from Lucauto in Terni twice already and the service has been very good, with everything going smoothly and quickly.

Reply from Locauto Group - Terni

Reply from Locauto Group - Terni
Locauto Terni rented me a car with damage and even recognized the damage at initial rental but then tried to charge me for the previous damage upon completion. They kept me an extra hour on checkout. Could this be a scam to earn extra money or cheat the insurance company or do they feel they can treat foreigners differently?

Reply from Locauto Group - Terni
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