This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more
Company replied

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This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more
Company replied
Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially... See more
Company replied
Everything was perfect! The whole rental process was smooth and easy, the car was great, and **no deposit was required**. Very happy with Locauto and would definitely use them again!
Company replied
I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more
Company replied
Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

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Reply from Locauto Group - Treviso Aeroporto
Simple and efficient checkout and checkin process.
2nd time renting car from Locauto Treviso Airport.
Car almost new, reliable, no problems during rental period.
Personnel was helpful and efficient.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we were supposed to fit 4 suitcases into the trunks of these cars?
Apart from that, everything else went quite smoothly.

Reply from Locauto Group - Treviso Aeroporto
Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially many people arrive at the same time, they don't have so much time for each client. Would rent with them again

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
Everything was perfect! The whole rental process was smooth and easy, the car was great, and **no deposit was required**. Very happy with Locauto and would definitely use them again!

Reply from Locauto Group - Treviso Aeroporto
It was the best experience with the car and also with the pick up all was soo smooth that everything was perfect.

Reply from Locauto Group - Treviso Aeroporto
People are really friendly and helpful, I will come again 100%

Reply from Locauto Group - Treviso Aeroporto
Quality of vehicle was great, service desk was fast and informative.

Reply from Locauto Group - Treviso Aeroporto
Quick check in and check out, car availability as reserved, very clean and and almost new. Nice staff, good and convenient experience.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
Good service. No problems and fast service to take the car and to leave it.

Reply from Locauto Group - Treviso Aeroporto
When I booked the car, it was listed as an SUV, such as the Peugeot 2008 and I prefered it to have more headroom, however I was provided with a Skoda estate with several scratches all around. As soon as we left the airport, the airbag LED went ON due to malfuncation and few hours later there was a warning that ADBlue is finished and needs to be topped up. When called the agency, they told us that they are having issues with the airbag even on other models and that I should topup the ADBlue myself and ask for refund at check out. When connecting my android to the car android auto for map navigation and music, it kept disconnecting every hour. When connecting the mobile via USB c it was worse!, every time closes the Google maps and even the sygic, whatever app I use. The wireless charging does not work, it keeps prompting that it malfunctioned so I couldn't even leave my phone in the mobile compartment in the console. The auto stop/start function kept acctivating and disactivating randomly along the trip. From the setting it was showing as disabled however randomly, the car used to turn off/on when stopping at a roundabout while on other days, it kept on even when stopping. It seems a software malfunction. Since it was an automatic car, even when switching to drive,sometimes it used to go on sports mode and I had to put it neutral and put it back to drive.
Also no explenation was given when collected the car, so I had to learn on my own.

Reply from Locauto Group - Treviso Aeroporto
No problems with reservation, pickup and drop off.
Pickup point close to terminal.
Comfortable experience.

Reply from Locauto Group - Treviso Aeroporto
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