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Locauto Group - Treviso Aeroporto Reviews 2,415

TrustScore 4.5 out of 5

4.7

Via Noalese, 63, 31100 Treviso, Treviso / Veneto, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Second time choosing locauto from Treviso. All process goes smoothly and fast from the rent desk up to Pick up location. ( We received an car upgrade as well). Traveling to different EU countries wit... See more

Company replied

Rated 5 out of 5 stars

Car quality was top notch...they did not pressurise to buy in extras...its totally your choice as per requirements... executives were nice and helpful

Company replied

Rated 4 out of 5 stars

Product with don't worry package was excellent although we caused no damage to the van. Van was ready although ee arrived for pickup a few minutes early. Easy pick up and drop off. Signs at Treviso ai... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with Locauto in Italy! I was able to use my debit card without any issues. I opted for the full insurance, which gave me great peace of mind and meant no hidden costs afterwards.... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

  • +39 0422433834
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4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Rated 5 out of 5 stars

Excellent experience

I recently rented with Locauto and had an excellent experience. The booking process was straightforward, and the pickup at Airport was efficient with no unnecessary friction.

What I particularly appreciate is their transparent policy regarding debit card acceptance; it made the rental process much less complicated compared to other providers. Everything from the vehicle condition to the final drop-off went perfectly. Highly recommended if you value a professional and honest car hire experience.

24 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 3 out of 5 stars

I wanted audi

I wanted audi , i have booked audi but i got peugeot , wtf 🤷‍♂️

26 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Hello Ioann, thank you for sharing your experience with Locauto. We are sorry to hear that you were disappointed with the vehicle you received. Please allow us to clarify that we are unable to guarantee a specific vehicle brand, as bookings are made by car category only.
We hope you will give us another opportunity to welcome you back and provide you with a better experience.

Sara

Rated 5 out of 5 stars

Car quality was top notch

Car quality was top notch...they did not pressurise to buy in extras...its totally your choice as per requirements... executives were nice and helpful

18 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars
Locauto Group - Treviso Aeroporto logo

Reply from Locauto Group - Treviso Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Friendly, fast.

They're friendly, fast, and stick to the agreement—no hidden fine print.

22 May 2026
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Reply from Locauto Group - Treviso Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Treviso airport

At Treviso airport, Alessandro and Veronica and Marina were very efficient and helpful. It was a pleasure to deal with them.

21 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 4 out of 5 stars

I had a problem with the car and I had…

I had a problem with the car and I had some dificulty contacting Locauto for help. I had to go to Locauto (Venice) to exchange the car (+/- 200km).
But, I recommend Locauto.
The staff is very friendly.
Thank You

10 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Miguel,thank you for sharing your experience.We apologize for the experienced issues with the car.We are glad that you appreciated our friendly staff and our service.
Thank you for understanding and we hope to welcome you back in the future.
Chiara

Rated 5 out of 5 stars

good

good car, and good price

16 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Great service.

Second time choosing locauto from Treviso. All process goes smoothly and fast from the rent desk up to Pick up location. ( We received an car upgrade as well). Traveling to different EU countries without extra charges.

19 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

The staff was polite and patient

The staff was polite and patient. We got a great car, very clean. The booking process was smooth

15 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Fast service, no delays

The car was at a parking lot few hundred meters next to the airport, the lady at the counter was very polite, 10 minutes in total to get the car

29 April 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 1 out of 5 stars

Unfortunately

Unfortunately, it was very very bad experience with your company because at the beginning I told them I’m handicap. I need a car carefully automatic and they said OK and even I showed my pictures on my legs and my body that is very difficult manual but at the end they gave us a Peugeot car which it was manual and when I find out, I came back to the reception and they almost fight with me to change it and they didn’t and we waited already, and we left after half an hour the car was showing problems indicating that you must check the engine and you must check the tires then I had to come back all the way back and show them and then they had no choice to change the car for me at least had a GPS because the other one didn’t even have GPS which I asked from the beginning so the second car was the same one manual with GPS, but the GPS was not working at all when we left so I had to go through the Journey that I had for all those times and using my own telephone for GPS. I couldn’t even put it on that GPS we had anyway it was very hard. I never had a rental this bad experience. It was really suffering trip with this car which most of the time I parked it somewhere and I took other transportation when we came back. I explained everything to the gentleman a different desk and they told me they cannot do anything, but you can we will send you an email and you can tell them everything your problems with the company and with the people and for sure they will take care of you and hopefully we will hear very soon from you to consider about our billings too. Thank you.

17 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Susan,thank you for sharing your experience with Locauto.We apologize for the incovenience with the car model.We suggest you to get in touch with our Customer Service team at the following link:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to welcome you back with a better experience.
Elisa

Rated 5 out of 5 stars

Very Quick at the arrival as well as…

Very Quick at the arrival as well as before leaving. Next time I'll try to rent with you if the price is interesting too.

9 May 2026
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Reply from Locauto Group - Treviso Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Everything was fine.

Everything was fine, brand new car, fast check out. Frendly stuff at reception on the airport treviso.

16 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 4 out of 5 stars

No message received to confirm that the…

No message received to confirm that the location was closed without remarks.
Soigne-toi you stay usure of that.

16 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Olivier,thank you for sharing your experience.We apologize if you did not receive a confirmation at the end of your rental. It is our policy to automatically send an email with the final amount and the vehicle check-in details. We will get in touch with you immediately.We hope to earn a 5-star review next time.
Chiara

Rated 5 out of 5 stars

Great experience with this company

Easy booking process, fast service, car in perfect condition, friendly professional staff. Highly recommended

14 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Perfect!!!!!

5 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Very good!!

12 May 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Perfect

Perfect
New car good service very fast check in

5 May 2026
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Reply from Locauto Group - Treviso Aeroporto

That's great to hear! See you soon, Angelo

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