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Locauto Group - Treviso Aeroporto Reviews 

2,543
TrustScore 4.5 out of 5

4.7

Via Noalese, 63, 31100 Treviso, Treviso / Veneto, IT


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See what reviewers are saying

Rated 4 out of 5 stars

This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more

Company replied

Rated 5 out of 5 stars

Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially... See more

Company replied

Rated 5 out of 5 stars

Everything was perfect! The whole rental process was smooth and easy, the car was great, and **no deposit was required**. Very happy with Locauto and would definitely use them again!

Company replied

Rated 5 out of 5 stars

I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

  • +39 0422433834
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4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.7

All reviews

(2,543)

57,830 reviews in the last 12 months

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Rated 5 out of 5 stars

Simple and efficient checkout and…

Simple and efficient checkout and checkin process.
2nd time renting car from Locauto Treviso Airport.
Car almost new, reliable, no problems during rental period.
Personnel was helpful and efficient.

30 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

The best as always!

31 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Good experience

Good experience, been no problem

30 August 2026
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Reply from Locauto Group - Treviso Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 4 out of 5 stars

Not enough space in the trunk

This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we were supposed to fit 4 suitcases into the trunks of these cars?

Apart from that, everything else went quite smoothly.

21 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Vilma,thank you for your continued trust and for choosing us once again. We are glad to hear that, apart from the car models, everything else during your rental went smoothly.

We sincerely apologize that the vehicles provided did not meet your expectations regarding luggage space this time. Please allow us to explain that our bookings are based on car categories rather than specific models. While all vehicles within a category share similar overall specifications, individual models can differ in their exterior design and slightly in the shape and layout of the trunk.

We truly value your feedback and will definitely take it into consideration to evaluate and improve our future fleet.

We hope to have the opportunity to welcome you back soon and provide you with a true 5-star experience next time!

Elisa

Rated 5 out of 5 stars

Good value for money

Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially many people arrive at the same time, they don't have so much time for each client. Would rent with them again

16 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Everyone was very helpfull and…

Everyone was very helpfull and everything was ok.

26 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

It was the best experience with the car…

It was the best experience with the car and also with the pick up all was soo smooth that everything was perfect.

25 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

People are really friendly and helpful

People are really friendly and helpful, I will come again 100%

25 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Quality of vehicle was great

Quality of vehicle was great, service desk was fast and informative.

16 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Quick check in and check out

Quick check in and check out, car availability as reserved, very clean and and almost new. Nice staff, good and convenient experience.

16 August 2026
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Reply from Locauto Group - Treviso Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Easy process

Easy process, great car, open minded staff

8 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Good service

Good service. No problems and fast service to take the car and to leave it.

11 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 3 out of 5 stars

The issues encountered during my trip with the rental car

When I booked the car, it was listed as an SUV, such as the Peugeot 2008 and I prefered it to have more headroom, however I was provided with a Skoda estate with several scratches all around. As soon as we left the airport, the airbag LED went ON due to malfuncation and few hours later there was a warning that ADBlue is finished and needs to be topped up. When called the agency, they told us that they are having issues with the airbag even on other models and that I should topup the ADBlue myself and ask for refund at check out. When connecting my android to the car android auto for map navigation and music, it kept disconnecting every hour. When connecting the mobile via USB c it was worse!, every time closes the Google maps and even the sygic, whatever app I use. The wireless charging does not work, it keeps prompting that it malfunctioned so I couldn't even leave my phone in the mobile compartment in the console. The auto stop/start function kept acctivating and disactivating randomly along the trip. From the setting it was showing as disabled however randomly, the car used to turn off/on when stopping at a roundabout while on other days, it kept on even when stopping. It seems a software malfunction. Since it was an automatic car, even when switching to drive,sometimes it used to go on sports mode and I had to put it neutral and put it back to drive.
Also no explenation was given when collected the car, so I had to learn on my own.

5 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Iven Albert,thank you for bringing your experience to our attention.

We are truly sorry for all the difficulties you encountered during your rental. This certainly does not reflect our standards of vehicle inspection and quality control.
While our team aimed to assist you by providing a complimentary upgrade to ensure you had the extra space you needed, we understand how frustrating these technical issues were. Unfortunately, certain electronic and software glitches can occur unexpectedly, making them difficult for our team to foresee.

Please rest assured that this will remain an isolated incident. We will review your comments directly with our fleet and counter management to strengthen our vehicle checks and ensure smoother handovers in the future.

We truly hope to have the opportunity to welcome you back for a completely seamless experience next time.

Elisa

Rated 5 out of 5 stars

Comfortable experience

No problems with reservation, pickup and drop off.
Pickup point close to terminal.
Comfortable experience.

12 August 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

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