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Locauto Group - Trieste Stazione Centrale Reviews 

736
•
TrustScore 4.5 out of 5

4.7

Piazza della Libertà 9, 34135 Trieste, Friuli-Venezia Giulia, IT

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See what reviewers are saying

Rated 3 out of 5 stars

I was given an upgrade to an automatic from a manual and that was very nice given all the hills in the area. However, the car's cruise control didn't work and that was a very big disappointment. Di... See more

Company replied

Rated 5 out of 5 stars

I booked a Volkswagen Polo but was pleasantly surprised with a hybrid Peugeot—I loved it! The receptionist and the guy who handed over the car were incredibly attentive, even helping with things that... See more

Company replied

Rated 5 out of 5 stars

Locauto people in Trieste Central Train Station are very good. Also, what i love in Locauto is that no huge deposit. In other car rentals, all my life i've strangle to return my deposit, even if no... See more

Company replied

Rated 5 out of 5 stars

I have used this Locauto location many times. Extremely simple to reserve and pick the car. Very helpful and efficient employees. Very good prices, even when obtaining the full insurance package. Very... See more

Company replied


Company details

  1. Car rental company
  2. also in
  3. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Trieste in Piazza della Libertà 9, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0403402870. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


Contact info

  • Piazza della Libertà 9, 34135, Trieste, Friuli-Venezia Giulia, Italy

  • +39 0403402870
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4.7

Excellent

TrustScore 4.5 out of 5

736 reviews

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4.7

All reviews

(736)

58,964 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Locauto people in Trieste Central Train…

Locauto people in Trieste Central Train Station are very good.
Also, what i love in Locauto is that no huge deposit.
In other car rentals, all my life i've strangle to return my deposit, even if nothing happens..Banks or carrental companies take 3-4 weeks and I always have to follow up and hassle ((
Thank you Luka & Valentina!!!

10 April 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Great experience!

Locauto was great. Thanks for your help!

1 April 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

A good experience

Fast, uncomplicated and friendly staff

19 March 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 4 out of 5 stars

The experience was good

The experience was good, but it was a shame that a car with an automatic transmission was unavailable.

8 March 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Hello Luiz, we appreciate your feedback and we'll do our best to satisfy in the future your request. We hope to see you again!

Sara

Rated 2 out of 5 stars

Very poor customer service at Trieste…

Very poor customer service at Trieste train station with employee mentioning and showing damage but that was not included in the official rental document. Luckily we took pictures and provided then at the car return but this left a very poor impression of Locauto. Employee and service at Malpensa airport was excellent. Such a pity your employee at Trieste train station spoiled your reputation. Also, I raised a concern via email with Customer Service and never received a reply....

22 October 2025
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Reply from Locauto Group - Trieste Stazione Centrale

We are sorry to read your feedback. Our customer's reviews are important for us to improve the quality of the service provided. We have forwarded your report to the competent department. We hope to see you again and we will make sure you will live a 5 stars experience! See you soon, Luca

Rated 5 out of 5 stars

Get what you ask for.

The office is actually in the bus station. Staff were friendly and spoke English. We got the type of car we requested and it was in good condition. Pick up and return were fuss free. The cost was pleasantly low. What more could you want?

30 October 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Recommended!

Easy and clear - recommended!

30 October 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Friendly reception desk

Friendly reception desk. No wait. Good modern fuel efficient (hybrid) car. Very efficient, quick handling of the booking.
Exit from the car park is by a quite narrow spiral ramp.
It would have been useful to have a map showing how to get back into the car park.

27 October 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Great staff

1 November 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Check in was quick and easy

Check in was quick and easy. Staff accompanied us out to parking garage to check car over. Car was clean, in great condition, ran very well. Dropping car off was also quick and easy

18 October 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Great service by staff

Great service by staff
Reasonable price
Good car
Easy return
No problem for small scratches less than 5cm
Multi story Car park ramp in the train station is quite narrow so don’t rent a big SUV

4 October 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Car Hire

The staff were friendly and all went well with the booking.

23 September 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Good car and good service

The car was as ordered. The staff were very helpful.

13 September 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

everything went great

everything went great, they gave me the car quickly

29 August 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Hello, so glad you enjoyed the trip with us, Fabio

Rated 1 out of 5 stars

Wrong indications for returning the car…

The indications for returning the car where wrong in the app. And the rigth place is not well indicated, so i run out of time returning the car. Finaly I've left the car close (3 places away for your office) but not exactly under Locauto parking place because a coudnt find it and i was risking to loose my fligth. The lady in your office was rude when i deliver the car an explained the situation, threatening me with additional charges.

4 September 2025
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Reply from Locauto Group - Trieste Stazione Centrale

We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Anna

Rated 5 out of 5 stars

Professional rental team

Very easy rental. Nice and clean car. No problems, clear instructions

29 August 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

They helped me when I had trouble with…

They helped me when I had trouble with another rental company. They were quick, decisive, and helpful right through to when I dropped the car back to them. Recommend.

22 August 2025
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Reply from Locauto Group - Trieste Stazione Centrale

We are so happy about your all-out stressless experience. Lucrezia

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