I received absolutely topnotch customer service from Lockabox. It was one of the very best business transactions I have ever experienced. The compassion and willingness to go the extra mile to help me... See more
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Our care company got to know Lockabox during a care show in Birmingham. We found the product useful for our elderly clients, especially those with dementia. Since then we have ordered a few of these b... See more
Company replied
I was looking after a lady with dementia and her daughter showed me the box where her Mothers medication was kept and her bus pass in effect what I needed to take care of her mother. The contents w... See more
Company replied
Useful product. Quick delivery. Simple yet secure. As a uni student I wanted somewhere secure to store things like my passport an wallet in my room but proper safes are far too expensive. The box is... See more
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Company details
Written by the company
Independent UK based designer manufacturer and distributor of innovative lockable storage products. Safer lockable storage for food, medicine, devices and everyday household items, providing peace of mind and reassurance.
Contact info
Unit 1 Duke Street Chambers, Bridge Street, , TQ7 1HX, Kingsbridge, United Kingdom
- 01548856574
- info@lockabox.com
- lockabox.com
4.7
Excellent
126 reviews
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Quite flimsy
Within a week, this has been broken into. The box remained intact (just) but is now not as secure as it was. Levering the door off it’s hinge; it was not opened but it was a devil of a job to force the door back into place so I could unlock it. It’s not as secure as advertised by a long way.
23 May 2021
Reply from Lockabox
Good Afternoon Annabel,
Thank you for your review.
I'm sorry to hear that you weren't happy with the quality of your Lockabox.
Customer satisfaction is of paramount importance to us and we are always on the lookout for ways to improve and develop the product further. All suggestions and feedback, both positive or critical, are always welcome.
Kind regards,
Alex
Reply from Lockabox
Good Morning Michael,
Thank you for another 5 star review, we really appreciate it!
We're glad that you are enjoying using your Lockaboxes and that they are working well for your and your family.
Kind regards,
Alex
Amazing product ;)
22 May 2021
Reply from Lockabox
Good Morning Radovan,
Thank you for your 5 star review - we are glad to hear that you are enjoying your Lockabox.
Kind regards,
Alex
Excellent customer service
Excellent customer service, cannot fault this company. The Lockabox is great and if there are any issues they are so quick to respond and resolve the issue!
21 May 2021
Unprompted review
Reply from Lockabox
Good Morning Leanne,
Thank you for your 5 star review - we really appreciate it!
I am glad that I was able to help resolve your issue quickly and hope that you continue to enjoy using your Lockabox.
Kind regards,
Alex
Fab box
I have had one of these boxes for years to stop the kids eating all the sweets in one go!🤣
Decided to get one for my eldest ready for when they to go to uni to stop the fridge thieves!
A good investment and well made. You won't go wrong.
20 May 2021
Reply from Lockabox
Good Morning,
Thank you very much for your 5 star review, it is very much appreciated.
We're happy to hear how useful you find your boxes (especially with limiting sweet consumption!) and hope that your eldest makes good use of their box at university.
Kind regards,
Alex
GREAT PRODUCT AND EXCELLENT SERVICE
19 May 2021
Reply from Lockabox
Good Morning Julia,
Thank you for your 5 star review, it is very much appreciated.
Kind regards,
Alex
Customer Service at its Best!
Although my first order arrived damaged, Alex sent a replacement order right away. His continuous communication and customer service was excellent and I very much appreciated it. I can't say enough about his professionalism. And, I love my Lockaboxes so much!
18 May 2021
Unprompted review
Reply from Lockabox
Good Morning Cheryl,
Thank you so much for your 5 star review and the kind feedback!
I am very happy that I managed to help you sort your issue out and your new Lockaboxes work well for you.
Kind regards,
Alex
Excellent Customer After Service
Like someone else my box was a little stiff but the aftercare service by this company is second to none. I have now a clear box in my fridge to "hide" my goodies from the kids and the medicine box. I would recommend these to anyone but look at the dimensions if it is for a specific item - to me they are ideal.
12 May 2021
Unprompted review
Reply from Lockabox
Good Afternoon Angela,
Thank you so much for your lovely 5 star review and feedback - it is very much appreciated.
I am very happy that I was able to help you out and glad that you are finding your Lockabox so useful.
Kind regards,
Alex
Great Customer Service
Customer service was quick to respond to my questions via email. My order arrived quickly and as expected.
2 May 2021
Reply from Lockabox
Good Afternoon Cari,
Thank you very much for your lovely review - it is very much appreciated.
I am happy that we were able to help you.
Kind regards,
Alex
These lock boxes are very handy
I have now ordered 3 lock boxes. My first box had a sticky lock and customer service was very quick to help me solve the problem. For whatever reason, the lock on the box was not going to cooperate. Customer service sent me a new one right away to replace the defective one. I will say that the other boxes worked perfectly. Perhaps the 1st one was knocked about in shipping.
1 May 2021
Unprompted review
Reply from Lockabox
Good Afternoon ER Davis,
Thank you very much for our 5 star review and purchasing again with us, it is very much appreciated.
I am glad that you find your Lockaboxes really useful and that we managed to sort out your problem for you.
Kind regards,
Alex
Could be bigger
Ok. I bought it to store kitchen chemicals safely so my 2 it year old couldn't get to them. Most but not all bottles fit inside. Could do with being and inch longer (that's what she said).
29 April 2021
Reply from Lockabox
Good Morning Chris,
Thank you very much for taking the time to leave a review.
Your feedback is very much appreciated.
Kind regards,
Alex
Brilliant company
Brilliant company. Originally bought mine on Amazon and good piece of kit but when I had a problem their customer service was second to none.
29 April 2021
Unprompted review
Reply from Lockabox
Good Afternoon Helen,
Thank you very much for your lovely review - it is very much appreciated.
I am very happy that I was able to help you and glad that you have found our Lockabox useful.
Kind regards,
Alex
Bought a Lockabox in Dec 2020
Bought a Lockabox in Dec 2020. Unfortunately the lock stopped working, I contacted Lockabox to see if there was a replacement lock for me so I could fix it. Lockabox came back to me saying they would replace my safe as there is a 2 year guarantee.
Very happy and great customer service.
26 April 2021
Unprompted review
Reply from Lockabox
Good Morning Ellen,
Thank you very much for your 5 star review - it is very much appreciated.
Glad that we could sort out your issue & you can continue using your Lockabox.
Kind regards,
Alex
Just what I wanted
Just what I wanted. Carers using it and blister packs fit in perfectly. Easy to use and secure.
25 April 2021
Reply from Lockabox
Good Morning Pauline,
Thank you for your review & purchasing with us, it is very much appreciated. We are glad that it suits your needs perfectly.
Kind regards,
Alex
Great customer service
24 April 2021
Unprompted review
Reply from Lockabox
Good Morning Karen,
Thank you very much for your 5 star review - it is very much appreciated.
Have a lovely day.
Kind regards,
Alex
Reply from Lockabox
Good Morning Captain Johnson,
I am sad to see that you have given us a review of this nature.
As discussed in our email correspondence, there were issues with delivery within the US that were out of our hands and which unfortunately meant that your order was delayed.
I apologise for any inconvenience you have been caused & we are happy that your box arrived safely the next day.
Kind regards,
Alex
A must for a house with kids
Amazing product. This is my 2nd one to buy. 1st for treats for the kids and 2nd for my son who's sister Robs his stuff too as well as the treats 🤔. Great resolutions to problems
14 April 2021
Reply from Lockabox
Good Morning Tanya,
Thank you very much for your review & purchasing with us again, it is very much appreciated!
Have a lovely day.
Kind regards,
Alex
No complaints
Very quick shipping from the UK and very well packed to prevent any damage.
Would recommend.
1 April 2021
Reply from Lockabox
Good Afternoon DC,
Thank you very much for leaving a review, it is very much appreciated!
Have a great day and a Happy Easter.
Kind regards,
Roscoe
Does the job I needed it to do
This box is exactly what I needed. It keeps the ipad and tv remotes out of the hands of my children after they are supposed to be in bed. It took a little while to get used to the code and setting it properly, but we are all good now.
31 March 2021
Reply from Lockabox
Good Morning LADavis,
Thank you so much for your review!
I understand it's tricky to find the time for such things (especially with kids!) so the effort is very much appreciated.
Have a great day and a Happy Easter.
Kind regards,
Roscoe
Ideal for locking drugs safely away at home.
Thanks for these. They are ideal for locking drugs safely away and fit really well on the kitchen cupboards. An excellent product that really works.
25 March 2021
Reply from Lockabox
Good Afternoon Graham,
Thank you so much for your review, it is very much appreciated!
Have a great day.
Kind regards,
Roscoe
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