Best option when the train station doesn’t have luggage lockers anymore. I like how we can extend the time online. Still, not as cheap as I had hope. XL lockers big enough for 3 carry-on and 2 larg... See more
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Overall the experience was positive. I think the instructions in the space and in the email could be slightly more clear, particularly what to do in case of needing to top up the payment because of mu... See more
Company replied
It was so easy to use LOCK & enjoy! With convenient locations, it was easy to stow my luggage close to where I want to go. Will definitely use them again. Highly recommended.
Company replied
Local limpio, instrucciones faciles de seguir, la taquilla elegida una S+ es suficientemente grande para maleta de cabina + una mochila
Company replied
Company details
Written by the company
¡ABIERTO 24/7! El LOCKER / CONSIGNA más cercano a la estación de ATOCHA. Nos encontramos a pocos metros de la estación de trenes de Madrid Puerta de Atocha. El acceso a LOCK & enjoy! se realiza mediante un código personal. El local tiene servicio 24 horas, pudiéndose abrir y cerrar las taquillas tantas veces como necesitéis durante el periodo reservado. En nuestras instalaciones disponéis de las más avanzadas medidas de seguridad, ya que tenéis a vuestra disposición consignas metálicas inteligentes con apertura por código, sin necesidad de uso de llaves, un sistema de vigilancia protegerá el local las 24 horas y un seguro por taquilla de hasta 1000€. Puntos de carga mvl y WIFI5G gratuito!
🚀 VIAJA SIN PREOCUPACIONES
Written by the company
- Tu equipaje seguro mientras exploras
- LOCK & enjoy! te ofrece consignas 100% SEGURAS en ubicaciones clave. Reserva en segundos y olvídate de las maletas mientras disfrutas de tu destino. Reservar es FÁCIL, RÁPIDO y ACCESIBLE 24/7.
- Viaja ligero, vive cada momento
- No pierdas tiempo buscando dónde dejar tus maletas. Encuentra nuestras consignas AUTOMATIZADAS y accede a ellas de forma rápida y sin complicaciones. Encuentra LOCK & enjoy! en UBICACIONES ESTRATÉGICAS
- Accede a tu consigna 24H
- Nuestras consignas INTELIGENTES están disponibles 24/7 para que guardes tu equipaje con total tranquilidad. Sin llaves, sin contacto, con código seguro.
🔐 SEGURIDAD Y TRANQUILIDAD GARANTIZADAS
Tu equipaje, siempre protegido
Garantía de seguridad 24/7
📍 Ubicaciones seguras: Nuestras consignas están en zonas estratégicas y vigiladas.
🔒 Protección avanzada: Cámaras de seguridad y acceso con código único.
📞 Atención al cliente: Soporte disponible para cualquier incidencia.
Viaja sin preocupaciones y disfruta de tu destino sin cargas. ¡Nosotros nos encargamos de la seguridad de tu equipaje!
Contact info
Calle de Fúcar 23, 28014, Madrid, Centro, Spain
- 910 78 60 30
Booking a Locker
4.4
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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No comments
7 April 2026
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thank you very much for the review, Michael.
When the train station doesn’t have lockers
Best option when the train station doesn’t have luggage lockers anymore. I like how we can extend the time online. Still, not as cheap as I had hope. XL lockers big enough for 3 carry-on and 2 large backpacks.
18 March 2026
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thank you very much for your review.
Being able to extend the time online is key when plans change. We also take note of your comment about pricing.
Easy to use and well locate to the PRADO
16 March 2026
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thank you very much for your review.
Glad it made your visit to the Prado Museum easier and more comfortable.
Thank you for choosing LOCK & enjoy!
Overall the experience was positive
Overall the experience was positive. I think the instructions in the space and in the email could be slightly more clear, particularly what to do in case of needing to top up the payment because of muscalculating our retrieval time.
8 March 2026
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thank you very much for your review and for sharing your feedback.
We’re glad the overall experience was positive. Your comment about the instructions —especially when extending the reservation time and topping up the payment— is very helpful, and we’ll review how this information is explained both in the space and in our emails to make it clearer.
We appreciate you taking the time to point it out and hope to see you again on a future trip.
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thank you for your review Pedro!
No english version
2 December 2025
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thanks, Ioan.
We appreciate you pointing this out. Our system should automatically offer an English version, so if it didn’t appear for you, that’s on us. We’re reviewing it to make sure the language options show correctly for every user.
If you ever need help in English, our support team is available 24/7.
Very easy to use and so convenient.
6 November 2025
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thank you, Christiane!
We’re happy to know everything was easy and convenient for you — that’s exactly what we aim for.
Hope to see you again on your next visit to Madrid!
Too small locker
I had just one suitcase to store, but the locker was too small for me to put my suitcase inside. Waste of my money and time.
19 October 2025
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Hi Avik,
We’re sorry to hear the locker size didn’t meet your expectations. Each of our lockers includes detailed size information and example capacities before booking, but we understand this can still be frustrating when your luggage doesn’t fit as planned.
We’ve shared your feedback with our team to keep improving our sizing guidance. Please contact us directly at administracion@lockandenjoy.com — we’ll be glad to review your case and find a fair solution.
Thank you for taking the time to share your experience.
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thanks a lot, Jeff! 🙌
We’re really glad you found the service easy and convenient — that’s exactly what we aim for.
Hope to see you again soon at Atocha or any other LOCK & enjoy! location! ✨
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thank you, Reemah! We’re delighted you had a great experience at LOCK & enjoy! Atocha. Knowing you found the lockers clean, safe, and convenient really means a lot to us. ✨
it was nice experience.
3 July 2025
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thanks for your feedback! We’re happy to know you had a nice experience at our Atocha location. See you again next time! 😊
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thank you, Anja! We’re thrilled to hear you found our service easy to use, well-priced, and conveniently located. Looking forward to helping you again soon!
Local limpio
Local limpio, instrucciones faciles de seguir, la taquilla elegida una S+ es suficientemente grande para maleta de cabina + una mochila
31 May 2025
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
¡Gracias, José Antonio! Nos alegra saber que encontraste el local limpio, las instrucciones claras y que la taquilla S+ cumplió con tus expectativas. ¡Esperamos verte de nuevo en tu próxima escapada desde Atocha! 🧳✨
It was so easy to use LOCK & enjoy
It was so easy to use LOCK & enjoy! With convenient locations, it was easy to stow my luggage close to where I want to go. Will definitely use them again. Highly recommended.
20 May 2025
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
Thank you so much for your kind words!
We’re thrilled to know our convenient locations and easy-to-use system helped make your trip smoother. See you next time you need a carefree stop! 😊
Reply from LOCK & enjoy! Luggage Storage - ATOCHA
¡Gracias, Alice!
Nos alegra que te haya resultado todo tan fácil 😊
¡Hasta la próxima!
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