Lock Doctor Ireland Reviews 33

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Before Lock Doctor Limerick staff member opened the key, it was in good condition and fully intact, with no signs of damage or tampering. The only issue was a dead battery. This can be clearly supp... See more

Rated 5 out of 5 stars

I had my car key replaced this morning in Leitrim. I didn't get the man's name unfortunately, but he was fantastic. Very punctual, well mannered and patient with me as I was on my own with a toddler a... See more

Company replied

Rated 5 out of 5 stars

Great service from Lock Doctor. I had locked myself out of house with no key. I rang them and Andrew Glynn arrived very promptly. Wasn't an easy fix but he gained access with a lot of patience and... See more

Rated 5 out of 5 stars

I contacted Kevin from Lock Doctor. I was in a bit of a panic as the battery went in the key for my car. A very old key. Kevin talked me through how to open the key that I thought was impossible!!... See more

Company details

  1. Locksmith
  2. Car Security System Installer
  3. Emergency locksmith service
  4. Locks Supplier

Written by the company

Lock Doctor is a nationwide locksmith within the commercial, domestic, auto sectors. Lock Doctor supplies replacement and spare auto keys, auto security for fleets and trade vehicles, replacement parts for windows and doors, commercial safes for cash & valuables, home security products, access control, key cutting, master key systems, smart locking solutions and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

33 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Before Lock Doctor Limerick staff…

Before Lock Doctor Limerick staff member opened the key, it was in good condition and fully intact, with no signs of damage or tampering. The only issue was a dead battery. This can be clearly supported by the photos I have, which show the condition of the key before and after your staff attempted the repair.
After leaving the key with your staff for what was meant to be a simple battery replacement, I was made to wait significantly longer than advised. I was then informed that the key had been damaged during the process and could not be repaired. The visible damage clearly shows that the key was broken as a result of the attempt to open it.
I trusted your business to carry out a straightforward service. Instead, my key has been returned to me in a damaged and unusable condition.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

I contacted Kevin from Lock Doctor

I contacted Kevin from Lock Doctor.
I was in a bit of a panic as the battery went in the key for my car. A very old key. Kevin talked me through how to open the key that I thought was impossible!! Then sent me videos of how to replace the battery and I got sorted. The spare key needed to be done too!
A very helpful and patient fella.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Had a terrifying situation today where…

Had a terrifying situation today where my baby ended up locked in the car, and Mark from Lock Doctor in Cork came to the rescue so quickly (only took him about 15mins from when he was called, if even)
In a panic, we called emergency services and local locksmiths to see who could get to us the fastest. The fire brigade landed first and got to work on one door. Mark arrived a few minutes later and started working on another door and he managed to get the door open before the firemen could!!
He was calm, reassuring, and so kind throughout the whole ordeal. He got our little girl out safely in no time and made an incredibly stressful situation so much easier to handle.
What meant even more was that he refused to take any payment from us because of the situation. That level of kindness and compassion is something I will never forget.
In such a stressful moment, he was not just professional, he was genuinely caring and kind. We are beyond grateful for his help and his kindness. An absolute credit to the company.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Couldn't recommend highly enough. Had two of my car keys fixed in 5 minutes. So friendly and helpful when I rang and in-store when I visited.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient.

Great service from Lock Doctor. I had locked myself out of house with no key.
I rang them and Andrew Glynn arrived very promptly. Wasn't an easy fix but he gained access with a lot of patience and expertise.
Thanks Andrew.
Brilliant service, I would highly recommend.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Key replacement

I had my car key replaced this morning in Leitrim. I didn't get the man's name unfortunately, but he was fantastic. Very punctual, well mannered and patient with me as I was on my own with a toddler and a newborn baby. He was very quick getting the job done and very helpful regarding another job I was considering getting done. Puts be at ease if I ever lost my key again, especially with children. Would highly recommend.

2 April 2026
Unprompted review
Lock Doctor Ireland logo

Reply from Lock Doctor Ireland

Thank you so much for such a lovely review, we really appreciate. Thank you for the business.

Rated 5 out of 5 stars

Excellent service

Ignition barrel failed in my Golf, stuck at work unable to start the car. Rang Lock Doctor and Mark was out to me in less than an hour, replaced the part and got me going again. Excellent service, sound out, thanks a million.

26 March 2026
Unprompted review
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Reply from Lock Doctor Ireland

Hi John, Thank you for your feeback, we really appreciate your business.

Rated 5 out of 5 stars

Amazing service.

Got locked out of my car before work yesterday, so I gave a call to my local lock doctor. Kevin answered the phone and was absolutely amazing. I was stuck for time so he checked to see if he could get a man out earlier, understanding that I had work soon. I really really appreciated that and his positive demeanour on the phone. Alex, the locksmith came out to me within the hour and was amazing. Super friendly and a lovely man overall. Unlocked my car within minutes. 11/10 for this company and even more for the two men that handles this swiftly. I do hope your area manager and higher ups see this review as your work deserves to be appreciated. Thanks very much lads again.

20 March 2026
Unprompted review
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Reply from Lock Doctor Ireland

Hello Deji, Thank you so much for leaving us a review. Kevin is delighted :) We always appreciate the feedback

Rated 5 out of 5 stars

Outstanding

Outstanding, quick service from Andy Glynn at the Dublin branch. Our VW Sharan, with which we take our three little ones around, had one of its electric sliding doors stuck (wouldn't open). Andy quickly diagnosed that the problem was the door cable being blocked. Andy 's service and help second to none

18 February 2026
Unprompted review
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Reply from Lock Doctor Ireland

Hi Dr Radu, Thank you so much for leaving this review. We were delighted to be able to assist you.

Rated 5 out of 5 stars

excellent service i could not praise…

excellent service i could not praise them enough, they really helped me out in a very stressful situation and provided all the support and information i needed to get the the root of the issue with my car - absolutely went above and beyond and I am very grateful.

14 January 2026
Unprompted review
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Reply from Lock Doctor Ireland

Thank you so much Audrey for taking the time to leave this lovely review. We were delighted to be of service

Rated 5 out of 5 stars

Excellent service

Excellent service, technician was very quick to arrive and had us all sorted in no time, very nice man, cant praise them enough

2 January 2026
Unprompted review
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Reply from Lock Doctor Ireland

Thank you Therese for leaving feedback, we appreciate your business. Happy New Year to you from the Lock Doctor team.

Rated 5 out of 5 stars

Extremely happy with the service from…

Extremely happy with the service from the Limerick Crescent branch when our back door lock broke and I was locked out. They came out as quickly as possible after juggling some jobs. The guy was incredibly efficient and reassuring. Would highly recommend.

4 December 2025
Unprompted review
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Reply from Lock Doctor Ireland

Hi Majella, Thank you so much for your great feedback, we are delighted to hear that you had a great experience with Lock Doctor. Thank you for your business

Rated 1 out of 5 stars

Sneaky

Called to lock doctor in the crescent in Limerick. I said I needed the battery replaced on my Mondeo car key. Showed them the key and handed to him. Without asking he replaced the battery. Took all of 20 seconds. Charged €8 total: €2 battery was fair enough, but €6 for the labour is expensive. Especially since I wasn’t asked if I wanted it installed. Thought it was very underhanded and I’m sure the staff are instructed to do things that way. Won’t be returning.

10 November 2025
Unprompted review
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Reply from Lock Doctor Ireland

Thank you for taking the time to share your feedback regarding your recent visit to our Lock Doctor location in The Crescent, Limerick, for a battery replacement on your Mondeo key.

We are sorry to hear that you feel the service provided was underhanded and that the pricing structure was not clearly communicated to you upfront, leading to your dissatisfaction.

We apologise that our service process did not meet your expectations on this occasion. We consistently review our in store training and will be taking your critiques on board.

We value your business and hope that this one experience does not overshadow our commitment to reliable service.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick and reasonable prices. Id highly recommend using these locksmiths. Mark was very friendly and offered great customer service.

9 October 2025
Unprompted review
Lock Doctor Ireland logo

Reply from Lock Doctor Ireland

Thank you so much for the kind review and thank you for using Lock Doctor.

Rated 5 out of 5 stars

Lock Doctor Limerick called to my work…

Lock Doctor Limerick called to my work place this morning to fix my van ignition,Brad was a gentleman very professional and courteous delighted with the service

1 October 2025
Unprompted review
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Reply from Lock Doctor Ireland

Thank you Jim for this kind review and for using our services.

Rated 5 out of 5 stars

Lost my keys

Lost my keys - called LockDoctor and I couldnt have been happier. They help make a bad situation better and I was extremely grateful. Professional, calm and fast. 10/10

7 September 2025
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Reply from Lock Doctor Ireland

Hi Brian, thank you for your feedback. We appreciate the business

Rated 4 out of 5 stars

Quick response time

Quick response time. Lads on the road are great. Dealt with 4 so far. All top men

13 August 2025
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Reply from Lock Doctor Ireland

Thank you for the review Graham, much appreciated.

Rated 5 out of 5 stars

Quick service

Quick service, very helpful technician

1 July 2025
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Reply from Lock Doctor Ireland

Thank you for the review John, much appreciated

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