Lockett Labs Reviews 

151
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very helpful card shop owner who goes out their way to help you. Yes stock goes quick but thats because prices are competitive and they seem to get lots of repeat customers because of this. I see some... See more

Rated 5 out of 5 stars

Kind, sweet people. I can’t recommend Lockett Labs enough. My experience was professional from start to finish and you can really tell they go to great efforts for their customers

Rated 5 out of 5 stars

Thank you soooooo much for a great experience, when i come to you guys, you was polite and was smiling and asked how i was, asked what am I collecting, the conversation was lovely and smooth. You was... See more

Rated 5 out of 5 stars

Excellent experience. Good pricing and the items were sent very quickly. got my cards in a few days. Packaged well too so no damage could happen in transit. I highly recommend shop and I'm sure I'll b... See more

Company details

  1. #61 of 96 best companies in Trading Card Shop

Written by the company

Lockett Labs is your UK home for TCGs, collectibles and community. Shop Pokémon, Disney Lorcana, One Piece, Digimon, Magic: The Gathering, plushies, accessories and more. Whether you collect, play, trade or just love the hobby, we’ve got something for you. Join our community for new releases, giveaways, product drops and the latest TCG updates.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(151)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great buying experiance

Easy to use website. Great prices. Fast shipping and well packaged. What more could you ask for?

3 September 2023
Lockett Labs logo

Reply from Lockett Labs

Thanks for all the lovely compliments. We are glad you're happy with your order!

Rated 5 out of 5 stars

Great service

Nice and quick delivery, well packaged and generally stress free.
Really good service.. ill be back for wave 2.

2 September 2023
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Reply from Lockett Labs

Thank you for the positive review, we are delighted to hear you're happy with our service & products! :)

Rated 5 out of 5 stars

Royal mail destroyed my item and…

Royal mail destroyed my item and Lockett Labs were happy to re send at no extra cost. They didn't need to do this as it wasn't their issue. Great service.

14 August 2023
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Reply from Lockett Labs

Hi Tom,

Thank you for the positive review! We were more than happy to sort the issue out you had, thank you for being so patient whilst we came to a solution for you :)

Rated 5 out of 5 stars

First Time Buy Review

Comfortable and friendly seller with top quality product that arrived fast and with ease. Communication every step of the way making the experience feel comfortable and confident. Would recommend and I intend to buy again.

7 August 2023
Unprompted review
Lockett Labs logo

Reply from Lockett Labs

We are so pleased to hear you felt this way - we welcome you back as a buyer anytime! :)

Rated 5 out of 5 stars

Very helpful would recommend 100%!

Very helpful and knowledgeable couldn’t have asked for someone better to help me. Would recommend 100%!

26 June 2023
Unprompted review
Lockett Labs logo

Reply from Lockett Labs

What a lovely compliment! Thank you! We welcome you back anytime! :)

Rated 5 out of 5 stars

Fantastic seller

Very helpful with what I needed. Great communication and very quick delivery fantastic A++++

4 June 2023
Unprompted review
Lockett Labs logo

Reply from Lockett Labs

Thank you for the positive review, we are happy to hear you got what you needed!

Rated 5 out of 5 stars

100% Trusted

Item was sent out extremely quickly and arrived perfectly! Could not recommend enough!

14 June 2023
Unprompted review
Lockett Labs logo

Reply from Lockett Labs

Thanks Jason! :)

Rated 5 out of 5 stars

Great shopping experience

Great shopping experience, lots of selection and reasonably priced. Cards arrived exactly as described and really quickly. Will be purchasing again myself and highly recommend to others!

27 May 2023
Unprompted review
Lockett Labs logo

Reply from Lockett Labs

Thank you for shopping with us!

Rated 5 out of 5 stars

I recommend Lockett Labs

I was very happy with my order from Lockett Labs. The card I ordered is in very good condition and was shipped internationally in a timely manner.

21 May 2023
Unprompted review
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Reply from Lockett Labs

You're very welcome, enjoy!

Rated 5 out of 5 stars

Recommended for sure :)

Really quick delivery , great communication and easy to deal with

15 May 2023
Unprompted review
Lockett Labs logo

Reply from Lockett Labs

We are happy you had a positive experience! Thanks for shopping with us!

Rated 5 out of 5 stars

good site

Items were well priced and packaged, delivery didnt take long

26 March 2023
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Reply from Lockett Labs

Thank you, we are glad you're happy with our service!

Rated 5 out of 5 stars

Great business go above and beyond for…

Great business go above and beyond for their customers pleasure to deal with. Although pulls were rank this time but that's the lottery that is Pokemon TCG... will be back

25 March 2023
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Reply from Lockett Labs

We are happy to hear this positive feedback :)

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, prices were good, speedy delivery and great communication, all round excellent service, thanks again

1 April 2023
Unprompted review
Lockett Labs logo

Reply from Lockett Labs

we are glad you're happy with our service!

Rated 5 out of 5 stars

A+ Service all around

Great communication throughout fast shipping and great pricing would highly recommend

8 March 2023
Unprompted review
Lockett Labs logo

Reply from Lockett Labs

Thank you for your positive review, we are glad you're happy with our service!

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