Your company delivered the key next day,but I was rather surprised that the delivery driver did not know that he was delivering keys which are valuable security items However all"s well that ends... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
After a lot of desperate searching, Lock Fitter were the only company I could find that stocked the exact sized/shaped old fashioned patio door handle that I needed. It also arrived a day ahead of exp... See more
Company replied
Really simple website and order process. I did end up ordering the wrong colour handle, but when I called they were very helpful arranged an exchange. The new handle arrived the next day. I've had... See more
Company replied
After my door lock jammed I searched for a replacement and found Lock Fitter Ltd could supply what I needed. Dave contacted me quickly to offer expert support and advice in a friendly manner which e... See more
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Company details
- #10 of 16 best companies in Locks Supplier
- #20 of 57 best companies in Door shop
- #21 of 64 best companies in Door supplier
- #42 of 92 best companies in Hardware Shop
Written by the company
Tthe UK’s trusted security hardware service offering unparalleled expertise and security solutions to both residential and commercial clients. Our commitment is to your safety, ensuring that your lock systems are robust, reliable, and tailored to your specific needs. Our Story Founded in 2016, Lock Fitter began with a simple goal: to provide top-notch home security services with a community-focused approach. Our journey started in the heart of Nottinghamshire and our online store now services the nation, thanks to our dedicated team and loyal customers. Our Mission At Lock Fitter, we strive to deliver not just services but peace of mind. Our mission is to keep your premises secure with state-of-the-art technology and skilled craftsmanship. We are constantly scoping the market to stay ahead in the ever- evolving world of security. Our Team Our team comprises experienced professionals who are passionate about security and customer satisfaction. We believe in continuous training and development to ensure our team are equipped with the latest skills and knowledge in the industry. Why Choose Us? Expertise: With years of experience, our team offer expert advice and solutions. Bespoke Solutions: We provide customised lock and security solutions to fit your unique requirements. Transparent Pricing: We offer competitive pricing with no hidden fees, ensuring you get value for your money. We invite you to discover the Lock Fitter difference. Whether you need an emergency lock repair, security system installation, or a consultation, our team is here to help. Trust us to secure what matters most to you. For more information or to schedule a service, contact us today on 01623 334433 or via our website. Lock Fitter – Your Security, Our Priority.
Contact info
12, NG17 2SY, Sutton-In-Ashfield, United Kingdom
- 01623 334433
- info@lockfitter.co.uk
- lockfitter.co.uk
4.8
Excellent
284 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Reply from Lock Fitter Ltd
Glad we could help Dave 🙂
They were very helpful in sorting out issues with unlocking our key control.
Very helpful throughout the whole process, especially as we had issues unlocking our key control.
31 March 2026
Reply from Lock Fitter Ltd
Glad we could help Susan 🙂
Simple
The order process was really easy. I placed the order on Thursday and my replacement key arrived on Friday.
26 March 2026
Reply from Lock Fitter Ltd
Glad we could help David 🙂
Order was processed quickly and the…
Order was processed quickly and the delivery was delivered next day.
24 March 2026
Reply from Lock Fitter Ltd
Glad we could help 🙂
superb service arrived the next day…
superb service arrived the next day thank you so much
17 March 2026
Reply from Lock Fitter Ltd
Glad we could help Imogen 😊
Absolutely perfect
Absolutely perfect, very speedy service and they were able to source an item I didn’t think was available. Highly recommended
18 March 2026
Reply from Lock Fitter Ltd
Glad we could help Richard 😊
Key Purchase…
Keys are excellent and exactly what required.
There was a problem with delivery totally out of Lock Fitter's. control. They looked into the situation quickly informed me informed of the situation. I have had the postage reimbursed. I would use them again.
13 March 2026
Unprompted review
Reply from Lock Fitter Ltd
Glad we got you sorted Mrs Simmons 😊
Great communication, good service
Great communication. My item wasn't in stock, and they told me exactly when it would be back in and when I should expect it. I only had one extra day to wait, and it arrived exactly when I was told it would.
11 March 2026
Reply from Lock Fitter Ltd
Glad we could help Chris 🙂
A quick and easy way to buy extra keys.
2 March 2026
Reply from Lock Fitter Ltd
Glad we could help Carlton 🙂
Excellent correspondence
Excellent correspondence
Overall brilliant experience and customer service
26 February 2026
Reply from Lock Fitter Ltd
Glad we could help Ian 🙂
Helpful
Messaged out of hours and got a reply.. very helpful and sorted me exactly the right locks.
24 February 2026
Reply from Lock Fitter Ltd
Glad we could help Peter 🙂
Superb service and after-sales
Great service - ordered and despatched within the hour, received next working day.
Immediate call from LockFitter to check I had ordered correct item to fit my door, and rapid WhatsApp response when I had a small issue.
If only all companies were so responsive! Thanks LockFitter
27 February 2026
Reply from Lock Fitter Ltd
Glad we could help Steve 😊
Great knowledge and advice provided
Great knowledge and advice provided, helping me to make an informed decision on purchasing a replacement bifold handle. Quick to respond, super helpful and very friendly. Would definitely recommend.
19 February 2026
Reply from Lock Fitter Ltd
Glad we could help Steve 😊
Reply from Lock Fitter Ltd
Glad we could help Angie 😊
Good price and super fast shipping
Good price and super fast shipping. They even called me back right away after placing my order to confirm my order as I placed an unusual order. Great service
25 February 2026
Reply from Lock Fitter Ltd
Glad we could help Milan 😊
Excellent service very quick to send…
Excellent service very quick to send key. Would recommend
23 February 2026
Reply from Lock Fitter Ltd
Glad we could help Elizabeth 😊
Great communication
Great communication, speedy service. Good range of products at competitive prices.
24 February 2026
Reply from Lock Fitter Ltd
Glad we could help Alastair 😊
I am happy with my first order
I am happy with my first order, good communication with the company and product is what we needed.
22 February 2026
Reply from Lock Fitter Ltd
Glad we could help Sandra 🙂
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