Lockhart Catering Equipment Reviews 700

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I use Lockhart Catering exclusively for cutlery for our business. We are a food factory with some 50 plus employees and get through some supplies but Lockhart offer a variety of ranges that suit our... See more

Rated 5 out of 5 stars

Wanted a very small saucepan in which to produce small amounts of sauce, gravy, etc. Never dealt with Lockhart Catering Equipment before, but found them a good supplier with a next day delivery. Min... See more

Rated 3 out of 5 stars

Website UI is poor, the pages crashes, lags, especially when scrolling down the list of products. Product specs on some lines have minimal information. Using key words on the search engine does... See more

Rated 5 out of 5 stars

I needed to get the buttons for my Chaud Devant jackets - the buttons weren't available on the website but this was dealt with efficiently by support staff. Also I had to change the shoes to the ne... See more


Company details

  1. Wholesaler

Written by the company

Pick up everything you need to run a successful catering equipment business at Lockhart Catering. Whether you run a pub, restaurant, hotel or catering company, you'll find a huge range of kitchen equipment and accessories to ensure business runs smoothly. From glassware to dishwashers, chefs uniforms to crockery, get kitted out with all the essential catering supplies.

Lockhart Catering Equipment

Written by the company

We're committed to consistently improving service!
We're 100% dedicated to delivering & improving upon the best customer service to you, our valued customer. The way we do this? By acting on the real feedback we receive.

30 Day Money Back Guarantee

To provide you with complete piece of mind when you order products from Lockhart Catering Equipment we offer a 30 day money-back guarantee should you subsequently decide that the products no longer meet your requirements.

The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.

Contact info

4.1

Great

TrustScore 4 out of 5

700 reviews

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Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

Delivery

it states that deliveries are suppose to be next day but ive not had next day for a very long time

19 February 2025
Rated 3 out of 5 stars

Perfect product

Perfect product - thank you but suggest a better delivery company - once again Royal Mail took three days to deliver a ‘next day’ delivery despite showing on their hub for two days. ☹️

21 December 2024
Rated 1 out of 5 stars

Stock out of stock and for almost 3 weeks and late deliveries

Stock out of stock and for almost 3 weeks, causing issues at work due to running out of that item in store before the new order eventually reaches store.
Aprons 3 weeks previous order
Current order plain white labels out of stock for 19 days now and wont likely receive item until 3 weeks after making order.
All items available get delivered 5 working days after making order, not 1-3 working days as advised.
Problematic when trying to run a business

3 January 2025
Rated 5 out of 5 stars

Perforated cling film

Easy to order and delivered promptly. I was wanting perforated clingfilm as the product I currently use was discontinued and I required it to be a 30 cm length. Having found this advertised on your website as meeting these two criteria, I ordered. Unfortunately your product is not perforated and although 30 cm length the internal diameter is too small to fit my holder on my wall. I could not return as I had to remove a number of sheets to check for any perforations. So I am sorry but I was disappointed with this product and therefore cannot recommend if anyone required according to my specifications.

10 December 2024

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