Good communication and updating of progress. But I hope I don’t have to pay any hidden charges and fees.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Keeping me informed with clear updates. Fed up waiting for my claim to be processed seems to be going on forever.
Company replied
I can only give 3 stars at the moment, as the claim is still ongoing. However, so far, these Solicitors have communicated with me via email, every step , showing professionalism in how the claim is be... See more
Company replied
The company has been very good at keeping me up to date with how the claims are going .I certainly wouldn’t have been able to do this on my own , looking forward to a positive outcome .
Company replied
Company details
- #152 of 157 best companies in Legal Services
Written by the company
We are Expert Consumer Lawyers – Helping our clients challenge unfair finance agreements. We help our clients pursue refunds for mis‑sold finance agreements through a No‑Win, No‑Fee arrangement. Contact us to find out whether your agreement may be unfair.
Contact info
2A Egerton Crescent, M20 4PN, Manchester, United Kingdom
- contact@locksleylaw.co.uk
- locksleylaw.co.uk
Click below to find your past agreements
3.9
Great
5k reviews
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Reply from Locksley Law Solicitors
Dear Mr Adams,
Thank you for leaving us a review based on your experience so far. We appreciate your positive comment.
Reply from Locksley Law Solicitors
Dear Mr Adair,
We are so pleased to hear that you consider us a great company and that we take care of everything for you. Thank you for your wonderful feedback!
Had no more news yet.
15 April 2026
Reply from Locksley Law Solicitors
Dear Mr Allsop,
We appreciate you taking the time to share your experience. We understand you're awaiting further updates and sincerely thank you for your continued patience while the process is completed.
Reply from Locksley Law Solicitors
Dear Mr Lomas,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were dissatisfied with our service.
We take all feedback seriously and are committed to improving our service.
A member of our team will be in touch with you shortly to discuss your concerns further.
Alternatively, please feel free to contact our team directly on 0330 127 1950.
I made the enquiry months ago
I made the enquiry months ago, provided my I.D and have still not heard anything
31 July 2026
Reply from Locksley Law Solicitors
Dear Sarah,
Thank you for taking the time to share your feedback.
We take all feedback seriously and are committed to improving our service.
If you could please contact our team on 0330 127 1950, a member of our team can discuss your concerns further.
Kind regards,
The Locksley Law Team
Reply from Locksley Law Solicitors
Dear Glenn,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
We take all feedback seriously and are committed to improving our service.
A member of our team will contact you shortly to discuss further.
Alternatively, you can contact our team on 0330 127 1950.
Very clear information from the start…
Very clear information from the start and straightforward updates on progress.
Although the process is still “in train” I have every confidence in LocksleyLaw to see the job through to completion.
Stuart Evans
23 June 2026
Reply from Locksley Law Solicitors
Dear Mr Evans,
We are delighted to hear that you found our information clear and our progress updates straightforward. We appreciate your confidence in us and look forward to completing the process for you.
Reply from Locksley Law Solicitors
Dear Carol,
We are so pleased to hear that you were kept well-informed throughout your experience with us. Thank you for your positive feedback!
Reply from Locksley Law Solicitors
Dear Mr Begley,
Thank you for taking the time to share your feedback. We truly appreciate it. We will continue to provide you with regular updates, but if you ever have any questions, please do not hesitate to contact us.
Reply from Locksley Law Solicitors
Dear Mr Evans,
We appreciate you taking the time to share your feedback with us.
We sincerely thank you for your continued patience while the process is completed.
slow time and again we have to do…
Ok slow time and again we have to do follow and ask for updates.
Donot expect reply once you sign thats it.
Still my case is with them but in future I will think twice again.
20 April 2026
Reply from Locksley Law Solicitors
Dear Mr Gor,
Thank you for taking the time to share your feedback.
We appreciate that this delay may be frustrating and sincerely thank you for your continued patience while the process is completed.
We take all feedback seriously and are committed to improving our service.
If you could please contact our team on 0330 127 1950, a member of our team can discuss your concerns further.
Kind regards,
The Locksley Law Team
Reply from Locksley Law Solicitors
Dear Mr Tholley,
We are so pleased to hear that you've had a positive experience with our communication and customer service so far. Thank you for sharing your feedback!
I found this procedure to be difficult…
I found this procedure to be difficult and Gemma at
Locksley was extremely patient and helpful
22 July 2026
Reply from Locksley Law Solicitors
Dear Mr Jackson,
We're so glad to hear our team provided patient and helpful support during a challenging procedure. We appreciate you sharing your positive experience.
Very pleased how you are keeping me…
Very pleased how you are keeping me updated as I realise these applications are being drawn out.
31 July 2026
Reply from Locksley Law Solicitors
Dear Michael,
We are so pleased to hear that our regular updates are appreciated. We understand that these processes can take time, and we are committed to keeping you informed every step of the way.
Easy step by step to get started then…
Easy step by step to get started then forget about it till the updates come.
31 July 2026
Reply from Locksley Law Solicitors
Dear Kris,
We're so glad you found our setup process easy and straightforward! We appreciate your positive feedback.
AVOID!!
Never reply to any communication.
The business fail to read emails, yet won’t speak on the phone and won’t reply to emails unless it’s to ask a question you answered 4 weeks ago.
Terrible service, do not use them!
12 July 2026
Unprompted review
Reply from Locksley Law Solicitors
Good Afternoon,
Thank you for taking the time to leave a review.
We are sorry to hear that you were dissatisfied with our service.
We take all feedback seriously and are committed to improving our service.
A member of our team will contact you shortly to discuss further.
Alternatively, you can contact our team on 0330 127 1950.
I cant really comment as letter of…
I cant really comment as letter of confirmation has only been sent. Dont have an outcome so its a bit early to be asking me for scores. Once i get results I will add stars if required
31 July 2026
Reply from Locksley Law Solicitors
Dear Mr Strachan,
We appreciate you taking the time to provide feedback, even at this early stage.
We understand your perspective regarding the timing of our request for a review
If you would like you can contact our team on 0330 127 1950, a member of our team can discuss your concerns further.
Kind regards,
The Locksley Law Team
Seem to be doing a good job 😀
31 July 2026
Reply from Locksley Law Solicitors
Hello,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you are satisfied with our service.
Reply from Locksley Law Solicitors
Dear Mr Swiderski,
Thank you for leaving us a review based on your experience so far. We appreciate your positive comment.
Reply from Locksley Law Solicitors
Dear Debbie,
We're glad to hear from you. We value your feedback on our communication.
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