I haven't had to deal with funeral directors before so don't have anything to compare to but.... Absolutely Amazing! So helpful, considerate, supportive, professional but friendly. Jacqueline in the N... See more
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Jacqueline at the Ealing branch was very kind and helpful and also knew exactly how much guidance I needed. She and the other staff ensured that everything went smoothly and that all my concerns and q... See more
Company replied
Efficient. Supportive. Sensitive. Kind. These are just a few words that come to mind to describe how we feel about Lodge Bros Ealing when they guided us through our recent loss. They held our hands... See more
Company replied
From the first minute I engaged with this fantastic company to the end of the funeral, I have been blown away by their efficiency and professionalism. Jacqueline was our funeral arranger and this lady... See more
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Company details
- #1 of 15 best companies in Funeral Director
- #1 of 3 best companies in Casket Service
- #1 of 10 best companies in Cremation Service
- #1 of 11 best companies in Funeral home
- #2 of 155 best companies in Legal Services
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
72 Northfield Avenue, W13 9RR, West Ealing, London, United Kingdom
- 020 8567 0227
4.9
Excellent
91 reviews
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Replied to 100% of negative reviews
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Made a really tough time manageable
I haven't had to deal with funeral directors before so don't have anything to compare to but.... Absolutely Amazing! So helpful, considerate, supportive, professional but friendly. Jacqueline in the Northfields office genuinely made a really tough time manageable
3 February 2026
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you so much for your kind words. We are truly glad we could support you through such a difficult experience, especially as it was your first time arranging something like this. It means a great deal to hear that Jacqueline and the Northfields team were able to make things feel more manageable with their care, professionalism and support. We will be sure to pass on your feedback to her and thank you again for trusting us during such an important time. Kind regards Robert Lodge
From the beginning to the end of my…
From the beginning to the end of my journey Jacqueline was so supportive and understanding.
She is very knowledgeable and patient with dealing with others organisations.
19 February 2026
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you for your kind words. We are so pleased to hear that Jacqueline provided such steady support and guidance throughout, and that her experience helped everything progress smoothly. Your feedback will mean a great deal. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you for your kind feedback. We are pleased to know everything was handled smoothly throughout. Your words are greatly appreciated. Kind regards Robert Lodge
The staff at the Ealing branch were great
Jacqueline at the Ealing branch was very kind and helpful and also knew exactly how much guidance I needed. She and the other staff ensured that everything went smoothly and that all my concerns and questions were dealt with promptly. Victoria did an excellent job preparing for and presiding over the funeral. She made sure that my aunt had a dignified and loving send-off.
11 February 2026
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you so much for your 5-Star review. We are truly grateful for your kind words about Jacqueline and our team. It means a great deal to know that Jacqueline was able to provide the right level of guidance and support during such a sensitive time and that your questions and concerns were handled with care and prompt attention. We are also pleased to hear that Victoria created a meaningful and dignified service for your aunt. Thank you for placing your trust in us. Kind regards Robert Lodge
Review
Jacqueline was extremely supportive and has been kind and compassionate throughout.
2 January 2026
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you for your 5-Star review. Jacqueline’s kindness and compassion mean a lot to us and we are grateful you took the time to recognise her support. Kind regards Robert Lodge
Laid to rest with class!
From the first minute I engaged with this fantastic company to the end of the funeral, I have been blown away by their efficiency and professionalism. Jacqueline was our funeral arranger and this lady is outstanding. Nothing was too much, quite the opposite. Jacqueline didn’t just go the extra mile for us, she went extra miles and miles! What was a sad occasion, was made joyous and I can’t thank Jacqueline, James and the whole of the team for the wonderful send off they conducted for my cousin. My family and I will be forever grateful. Thank you ! Highly recommended!!!
9 January 2026
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you for taking the time to share such a thoughtful review. We are sincerely grateful for your kind words and pleased to hear that our team provided a professional and supportive service throughout. Jacqueline, James and the wider team will greatly appreciate your comments and Jacqueline will be especially touched by your recognition of her dedication. It is very important to us that we help families create a dignified and meaningful farewell and we are honoured to have been entrusted with the arrangements for your cousin’s funeral. Thank you for your recommendation and for placing your trust in us. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you for your kind feedback. We are pleased that our measured approach and careful planning helped provide reassurance and structure when it was most needed. Kind regards Robert Lodge
Jacqueline will give you the time you need to make the right decision.
I found everyone involved in the service of my husband funeral, highly professional, and reliable.
Jacqueline in particular has been consistently sympathetic, patient and helpful .
14 November 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Dear Anna, thank you for sharing such kind feedback. We’re pleased to hear you found everyone involved in your husband’s funeral professional and reliable. Jacqueline will be especially touched by your comments about her sympathy, patience and support. If you need anything further, we’re here for you. Kind regards Robert Lodge
Jacqueline is absolutely brilliant
Jacqueline is absolutely brilliant, she really knows her stuff and makes everything very clear. So very compassionate and extremely helpful
6 October 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Dear Miss McEwan, thank you for such lovely feedback. Jacqueline will be delighted to know her clarity, compassion, and support made a real difference. We’re glad she was able to guide you so well. If there’s anything more you need, we’re always here. Kind regards Robert Lodge
All the people involved with Lodge…
All the people involved with Lodge Brothers are very kind, considerate, caring, professional and sensitive in view of the circumstances. I particularly found them very patient in explaining all the procedures surrounding paperwork and dealing with any aspects of preference in a methodical and meticulous manner.
11 September 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Dear Mr Batra, thank you for your kind and considerate words. We’re truly grateful for your feedback and so pleased to hear that our team’s care, patience, and professionalism helped make things easier during such a difficult time. We always aim to guide families gently through every step, ensuring that all details and preferences are handled with clarity and respect. Your appreciation means a great deal to everyone involved. Kind regards Robert Lodge
Absolutely wonderful funeral…
Absolutely wonderful funeral director’s. Jacqueline in the Ealing branch was amazing, so kind and attentive and planned a beautiful ceremony for my husband Derek. Everything was beautifully done and sensitively dealt with from planning, the chapel of rest to the fantastic conductor and pall bearers. Couldn’t have asked for more.
25 September 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you so much for your kind and heartfelt words. We’re truly honoured to have supported you in arranging your husband's funeral. Jacqueline will be touched to know how much her kindness and care meant to you, and we’ll also share your thanks with the conductor and pallbearers. It means a great deal to us that you felt everything was handled with sensitivity and respect. It was our privilege to be there for you at such a difficult time. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you for your kind words. We are glad to hear you found our team professional and caring. It is our privilege to support you during this time. Kind regards Robert Lodge
A great funeral
Jacqueline was wonderful and extremely helpful. She carefully explained all that had go be done and answered our many questions patiently. The team bearing the coffin and driving the funeral cars were also very helpful and courteous. Thank you to you all!
5 September 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you so much for your kind 5-star review. It is important to us that you felt supported by Jacqueline and the team. We are deeply grateful for your positive feedback. Kind regards Robert Lodge
Professional, compassionate and caring service provided by Lodge Brothers
Can’t fault the service provided by Ealing Lodge Brothers.
Compassionate, understanding and everything went like clockwork on the day.
They took care of every and took the stress out of organising a funeral and Jacqueline was so supportive in what is a truly difficult time. Always with a listening ear.
Thoroughly recommend.
29 August 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you very much for your kind and thoughtful feedback. We are truly honoured to have been able to support you during such a difficult time. It means a great deal to hear that Jacqueline and the entire team at Lodge Brothers provided compassionate and understanding care, making the process as smooth and stress-free as possible. Your recommendation is greatly appreciated. Kind regards Robert Lodge
Great customer service
Jacqueline was very informative, professional and compassionate and made this experience very easy for me. She and her colleagues Gemma and Mark guided me through from start to finish making sure the process was stress free and smooth.
18 July 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Dear Mrs Chiu, thank you for your kind words about Jacqueline, Gemma, and Mark. We’re so pleased they were able to guide you with compassion and professionalism, helping to make a difficult time feel a little easier. Your feedback means a great deal to us all.
Kind regards Robert Lodge
A first class service
Lodge Brothers offers a first class service. We were very fortunate to benefit from Jacqueline’s excellent support and advice provided from the Northfields office. On the day of the funeral, Rob and his team were hugely professional in their approach, and were always there to offer guidance and to ensure that the day ran as smoothly as possible. We are very grateful for all their efforts and have no hesitation in highly recommending them.
16 July 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you so much for your kind feedback. We’re glad Jacqueline’s support and advice made a difference during your time of need, and that Rob and the team were able to ensure the funeral day went smoothly. Your recommendation means a great deal to us, and we’re honoured to have supported your family. Kind Regards Robert Lodge
Lodge Brothers were excellent
Lodge Brothers in Ealing were great for my dad’s funeral. They were super organised, diplomatic, sensitive, and helped to guide us through organising the funeral we wanted at every step.They were very thoughtful on the day too and made the whole experience as easy as it could be. Highly recommended.
18 June 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Thank you for your kind words. We’re so glad you felt supported by our team at such a difficult time, with care and professionalism. It means a great deal to know we helped you create the funeral you wanted for your dad. We truly appreciate your recommendation.
Kind regards Robert Lodge
Jacqueline from the Ealing office was so patient
Jacqueline from the Ealing office was brilliant and very patient with us. We kept changing our minds all the time on everything and she was so lovely at this incredibly difficult time. There are so many things to think about and they helped us make all our decisions in time. We bought the basic package which is expensive and there are probably cheaper options but I can’t fault Jacqueline and Rob the Funeral Director who were so incredibly kind, patient and delicate. We organised the order of service ourselves through KallKwik, we organised our own flowers - there was absolutely no pressure to do it through them. The celebrant that they found for us was perfect. They all helped us arrange the funeral that we wanted.
23 May 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Dear Joanna, thank you for your kind and detailed feedback. We're so glad Jacqueline and Rob were able to support you with care and patience through such a difficult time. We understand how many decisions there are to make, and it’s important to us that families feel no pressure and have the space to create a service that feels right for them. We're pleased to hear everything came together in the way you wished, and we’ll make sure your kind words are shared with the Ealing team. Kind regards Robert Lodge
Discreet and efficient
From the moment we walked in to Lodge Brothers we received nothing but the best and most efficient service. Jacqueline was kind, caring and understanding - nothing was too much trouble. Professional from start to finish. The pall bearers were discreet and professional too. I would highly recommend this company.
24 March 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Dear Mrs McKillop, thank you so much for your kind words and recommendation. We’re truly grateful to hear that Jacqueline and the team provided you with the care, compassion, and professionalism you needed during such a difficult time. It’s so important to us that every detail is handled with respect and dignity, and your feedback means the world to us. Please don’t hesitate to reach out if we can support you further. Kind regards Robert Lodge
Professionalism, compassion and attention to detail
We were incredibly grateful for the professionalism, compassion and attention to detail shown by Lodge & Wickenden Ealing. Every detail was handled with care and sensitivity.
Jacqueline is an exceptional funeral organiser - her guidance and support throughout was very much appreciated. The level of professionalism that Steve the Conductor and his team displayed on the day was outstanding.
We will always be thankful for the kindness and support they provided to our family.
10 April 2025
Reply from Lodge Brothers (Funerals) Ltd - Ealing
Dear Ewa, thank you so much for your kind and thoughtful words. We’re truly touched to hear that Jacqueline, Steve, and the team at Lodge & Wickenden Ealing were able to support you with such compassion, care, and professionalism. It means a great deal to us to know we could help guide you through this difficult time and provide a service that honoured your loved one with dignity. Your appreciation is deeply valued. Kind regards Robert Lodge
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