I chose this company as they are a family run business. They have not only provided me with an exceptional service, but have treated me with empathy and compassion. Every aspect of dealing with somet... See more
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Niki Buckle in the Egham branch was absolutely amazing from the start. Very supportive and helpful through a difficult time. I cannot praise her enough. Also on the day of the Funeral Daniel Tee was... See more
Company replied
Niki: what a wonderful, professional, competent and helpful person. From day 1 arranging for the European relatives to view Nilda, to the choice of photos for the tribute, as well as liaising with fam... See more
Company replied
The Lodge Brothers Egham team were fantastic, the whole crew lead by Duncan on the day - were sensitive and guided us through the event. Niki (organising) was inspirational in her ideas and thoughtf... See more
Company replied
Company details
- #1 of 15 best companies in Funeral Director
- #1 of 3 best companies in Casket Service
- #1 of 10 best companies in Cremation Service
- #1 of 11 best companies in Funeral home
- #2 of 153 best companies in Legal Services
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
Pooley Green Road 219, TW20 8AS, Egham, England, United Kingdom
- 01784 770464
4.8
Excellent
61 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic service during one of the most difficult times I have experienced
I chose this company as they are a family run business. They have not only provided me with an exceptional service, but have treated me with empathy and compassion. Every aspect of dealing with something I did not expect to do so soon, was met with help and understanding. I cannot praise them enough for everything they have done. Niki was my point of contact, she was incredibly helpful and understanding. The rest of the team who worked behind the scenes ensured everything went smoothly.
I will forever be grateful.
23 July 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you for taking the time to share such a thoughtful message. We are truly sorry for your loss and it means so much to know that Niki and the team were able to support you with empathy and compassion during this difficult time. We take great pride in providing a caring service and your kind words reaffirm the importance of what we do. We will be sure to share your lovely feedback with everyone involved. Kind regards Robert Lodge
Niki Buckle in the Egham branch was…
Niki Buckle in the Egham branch was absolutely amazing from the start. Very supportive and helpful through a difficult time. I cannot praise her enough.
Also on the day of the Funeral Daniel Tee was very helpful and considerate.
25 September 2025
Reply from Lodge Brothers (Funerals) Ltd - Egham
Dear Mr Ridges, thank you so much for your kind words. We’re truly honoured to have supported you during such a difficult time. Niki will be delighted to know how much her support and guidance meant to you, and we’ll also pass on your thanks to Daniel for his care and consideration on the day of the funeral. It was our privilege to be there for you and your family. Kind regards Robert Lodge
Funeral for Nilda Leighton
Niki: what a wonderful, professional, competent and helpful person. From day 1 arranging for the European relatives to view Nilda, to the choice of photos for the tribute, as well as liaising with family abroad, superb. Niki and her team certainly made this sad time a lot easier. the funeral day passed very smoothly, all the Lodge staff were very professional and respectful. A special mention to Janet the Celebrant for the outstanding way she arranged the service. Thank you Lodge Brothers.
28 May 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you so much for your 5-star review and heartfelt words, especially about Niki. She is truly dedicated to supporting families with compassion and professionalism and we are so pleased to hear she made a positive difference during this difficult time. Niki, Janet and the whole Lodge Brothers team thank you for your trust and for taking the time to share your experience. It was our privilege to be there for you and your family. Kind regards Robert Lodge
Very professional and supportive
Very competent, kind and sympathetic professional service
18 June 2025
Reply from Lodge Brothers (Funerals) Ltd - Egham
Dear Anne, thank you for your kind words. We're so pleased to hear that you found our service to be competent, kind, and sympathetic. Providing professional and compassionate support is at the heart of what we do, and we're grateful for your feedback.
Kind regards Robert Lodge
What lovely staff
What lovely staff. So considerate and respectful. Very knowledgable too. Thank you xxx
3 June 2025
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you so much for your heartfelt words. It is important to us that you felt fully informed and supported throughout the process. Your feedback means a lot to us. Kind regards Robert Lodge
Excellent Service at a very difficult time
All the staff we encountered were very professional and treated us with sympathy, kindness and respect all the way through the difficult process of arranging and holding my Dad's funeral. A special tanks to Niki and Darren.
14 May 2025
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you for your thoughtful words. It is important to us that you felt fully supported by Niki and the team throughout the process. It was our privilege to help you honour your dad and your appreciation means a lot. Kind regards Robert Lodge
This was my first time arranging a funeral
This was my first time arranging a funeral and I didn’t have a clue what to do.
Nikki was very professional and extremely helpful. Nikki made me feel at ease.Communication was exceptional, Nikki kept me informed about every aspect of the funeral process.
On the day of the funeral every member of staff were very friendly and very helpful. Richard the celebrant was exceptional, he took in everything I told him about Dad.The eulogy portrayed Dad to a tee.
Everyone commented on how lovely the service was.
17 March 2025
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you so much for your kind words and for taking the time to share your experience. We are truly honoured that we could be there for you during such a difficult time. We are so pleased to hear that Nikki was able to provide the support and communication you needed and that Richard’s eulogy captured your Dad in the way you hoped. It means a lot to us that you felt at ease and wonderful to know that the service was so well-received by all who attended. Thank you again for putting your trust in Lodge Brothers. Kind regards Robert Lodge
Guidance and Support when most needed
Never going to be an easy time, but all the Lodge employees we came into contact with were calm, helpful, respectful and patient. They come across as a very professional and organised company, with empathy and support to the fore, thank you.
21 January 2025
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you so much for your kind words. We understand that this is never an easy time and we are truly grateful that our team were able to offer you the support and care you needed. It is wonderful to hear that our employees were able to provide you with a calm, respectful and empathetic service throughout the process. We strive to make every step as smooth as possible and your feedback is deeply appreciated. Thank you again for trusting us during such a difficult time. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd - Egham
Dear Mrs Gill, thank you so much for your kind words and 5-star review! We’re delighted to hear that you found our service reliable, flexible, efficient, and relatable. Providing a personal and dependable experience is always our goal, and your feedback means the world to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. Kind Regards Robert Lodge
Passing of Hazel Tidbury
Niki and Sarah at your Egham branch were attentive,caring and very professional. This made a sad experience easier.
6 November 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you so much for your 5-star review. We are so pleased to hear that Niki and Sarah at our Egham branch were able to provide you with the attentive, caring and professional service during such a difficult time, making a sad experience a little easier for you. Kind regards Robert Lodge
Amazing services by Niki
Very amazing service thank you so much Niki🩷 you did amazing for my grandad and amazing for my mum. Now they are together peacefully as you done everything you could to make sure they were together. Highly recommended! 🩷
4 October 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you so much for your kind words. Niki will be touched to hear how much her care and dedication meant to you and your family during this time. We truly appreciate your recommendation. Kind regards Robert Lodge
Kind, helpful and considerate
Kind, helpful and considerate. Everything went smoothly
17 September 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you for your kind words. It is heartening to know that our team's efforts have provided you and your family with the support you needed during this time. Kind regards Robert Lodge
The funeral was dealt with in a very…
The funeral was dealt with in a very thoughtful & caring way at such a difficult time. The advice & professionalism helped a lot.
9 September 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Dear Jayne, thank you so much for your kind 5-star review. We’re so glad to hear that our team’s thoughtfulness and care, along with our professional advice, made a difference during such a difficult time for your family. Supporting you with compassion and guidance is always our priority, and we're truly grateful for your trust in us.
Kind Regards Robert Lodge
Lodge Brothers were professional and…
Lodge Brothers were professional and helpful from start to finish, all the staff were so respectful, understanding and supportive.
6 August 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Jacqui, thank you for sharing your positive experience with us. We are delighted to hear that our team was able to provide such comprehensive support during your difficult time. Your kind words about our service are greatly appreciated. Kind regards Robert Lodge
Very professional and efficient…
Very professional and efficient service. Every member of staff showed great respect and consideration for our needs. Thank you Nikki, Jack and Lynne for helping us on a difficult day.
2 July 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Dear Mrs Allamand, thank you for your generous 5-star review. We are honoured to have supported you and your family during this difficult time.
We are pleased to hear that you found our service to be very professional and efficient, and that every member of our staff showed great respect and consideration for your needs. Your special mention of Niki, Jack, and Lynne is greatly appreciated and will be shared with them. Thank you once again for your kind words. Kind regards Robert Lodge
Everyone that we dealt with were…
Everyone that we dealt with were professional, understanding, kind and considerate to me and the extended family. Nothing was too much trouble.
27 June 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you for your 5-star review. We are honoured to have been able to support you and your family during this time.
We are pleased to hear that everyone you dealt with was professional, understanding, kind, and considerate. Ensuring that nothing is too much trouble for our clients is our priority. Kind regards Robert Lodge
First Rate Service
From start to finish, our family was in safe hands. Everyone we came into contact with was compassionate and sensitive and we could not have asked for a better service, especially from Niki, our funeral arranger.
20 June 2024
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Egham
Thank you for your 5-star review. We are deeply honoured to have been able to support you and your family during this difficult time. It is our mission to provide compassionate and sensitive service, and we are pleased to hear that you felt in safe hands from start to finish. Niki, our funeral arranger, will be especially touched by your kind words. Kind regards Robert Lodge
The Lodge Brothers Egham team were…
The Lodge Brothers Egham team were fantastic, the whole crew lead by Duncan on the day - were sensitive and guided us through the event.
Niki (organising) was inspirational in her ideas and thoughtfulness.
Thank you so much you were real ambassadors for your industry.
13 May 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Dear Mel, thank you for your kind words about our team, Duncan, Niki, and the entire crew. We are grateful to hear that their sensitivity and guidance helped you navigate the event, and that Niki's inspirational ideas and thoughtfulness stood out to you. We aim to be true ambassadors for our industry by providing the highest level of care and support. Your appreciation is deeply valued, and we thank you for choosing us during this important time. Kind regards Robert Lodge
From the moment I met Nikki I knew we…
From the moment I met Nikki I knew we were in safe hands. Nikki made me feel like a friend not a client. Every part of the funeral was dealt with in detail and it was comforting to know Doug was being looked after by such a caring company.
11 April 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Dear Jan, thank you for your lovely review. We're sorry for your loss and grateful you chose Lodge Brothers during this difficult time. It's wonderful to hear that Nikki made you feel like a friend and provided such detailed and caring service. Thank you for your kind words and for trusting us with such an important occasion. I will pass on your kind comments to Niki and the team who will be as pleased as I am to read them. Kind regards Robert Lodge
Very professional service and Niki…
Very professional service and Niki Buckle at the Pooley Green branch was brilliant. Would highly recommend ⭐️⭐️⭐️⭐️
22 April 2024
Reply from Lodge Brothers (Funerals) Ltd - Egham
Dear Anne, thank you for your high praise and recommendation. We are delighted to hear that you found our service professional and that Niki was brilliant in assisting you. Your satisfaction is very important to us, and we strive to ensure that each member of our team provides the highest level of care and support. We appreciate your endorsement and thank you for putting your trust in us. Kind regards Robert Lodge
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