L'ŒIL DE TOKYO Reviews 226

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great product, the glasses are light with a wonderful design. Be patient for the shipping as it comes straight from Japan. Customer Services aid very efficient and polite. I love my new Sunglasses, ve... See more

Rated 5 out of 5 stars

I've bought a pair of anti-blue light glasses, and I couldn't be happier. I waited sometime before reviewing to test them during my work routine, and I have to say they're flawless. I have way fewer h... See more

Rated 4 out of 5 stars

Basically, I am very satisfied with the glasses and the transport. The extremely loose nose pads, which rattle quite loudly when the glasses are put on and taken off, reduce the quality of the otherwi... See more

Rated 5 out of 5 stars

Being that I am your first Californian customer, je vais écrire en Anglais. J’adore mes lunettes! I am absolutely in love with the EMI sunglasses I ordered in red. Initially I tried several times to... See more

Company details

  1. Sunglasses shop

Written by the company

À travers L'ŒIL DE TOKYO, nous avons pour mission de vous partager une vision Franco Japonaise du monde de l'optique, avec des montures originales, dessinées en France et assemblées au Japon. Nous proposons nos créations en ligne depuis 2019 et avons ouvert notre premier magasin physique à Tokyo, dans le quartier de Jiyugaoka. Merci de continuer à partager vos avis, qui nous aident à nous améliorer chaque jour.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, the glasses are light with a wonderful design. Be patient for the shipping as it comes straight from Japan. Customer Services aid very efficient and polite. I love my new Sunglasses, very original!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

J’adore ❤️ 🕶️

Being that I am your first Californian customer, je vais écrire en Anglais. J’adore mes lunettes! I am absolutely in love with the EMI sunglasses I ordered in red. Initially I tried several times to order them directly online but my order was not going through. I wanted them so badly that I did not give up. I messaged them on IG and also sent them an email and Philippine immediately replied. She then resolved the problem asap. It turned out that shipping to the US was blocked in their system. She took care of the problem right away and stayed online with me until my order went through. So, excellent customer service! Beautiful product! Reasonable pricing for a very chic pair of sunglasses! Merci Mille fois L’Oeil de Tokyo ❤️

5 November 2023
Rated 5 out of 5 stars

Positive

Good prize, fast expedition, lenses and frame are beautiful and in excellent condition, very ergonomic

26 December 2022
Rated 4 out of 5 stars

Loose nosepads

Basically, I am very satisfied with the glasses and the transport. The extremely loose nose pads, which rattle quite loudly when the glasses are put on and taken off, reduce the quality of the otherwise well-made glasses in my opinion.

1 November 2022
Rated 5 out of 5 stars

Very satisfied

I ordered my glasses from Italy and the package arrived on time as indicated on the site. Glasses were like in the pictures on the site and arrived in perfect condition. I'm very satisfied of my purchase and I recommend this brand

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered a pair of sunglasses which had a minor defect after wearing them a couple of times. Customer support were super helpful and responsive with my request, covering delivery costs to the repair workshop and returning them in a fairly short time.

24 June 2022
Unprompted review
Rated 5 out of 5 stars

I couldn't be more satisfied!

I couldn't be more satisfied! I purchased two pairs of glasses, one for me and one for my mother, both with optical correction, and both aimed at two pairs of eyes with very different characteristics. I admit I was a bit anxious, as I've never bought glasses online (let alone glasses with correction), but the team has been so kind and professional in following me that my anxiety flew out of the window, and in exchange, I received two pair of marvelous glasses!
The quality is incredible, and the anti-blue light lenses are already working wonders with my eyes.
I give 5 stars only because it's impossible to give more, thanks again guys!

24 June 2022
Unprompted review
Rated 5 out of 5 stars

High quality, great standard and awesome team

I got in touch with the brand after completing a survey at my university. It was the first time for me ordering a pair of sunglasses online and the quality is very high, not to mention the design is really cool and the price is great. In my purchase Philippine's team managed to ship two pairs of sunglasses to different countries and, despite an inconvenience, everything was promptly and kindly managed, while guaranteeing such an high standard. Totally recommended!!

31 May 2022
Unprompted review
Rated 5 out of 5 stars

A piece of art

I fell in love with the frame of Sora B sunglasses but liked the lens of Sora N, so I contacted the CS asking if they can recombine it. Voala!
Here is it. As i wanted it. A mix of Sora B&N. Beauty in its details.
Want to order another but most comes in big sizes. So gonna wait till they make some in my size S. Recommended.

22 March 2022
Unprompted review
Rated 5 out of 5 stars

Surprisingly great!

I really had a great experience with l'oeil de tokyo! I bought a pair of glasses with graduated lenses, everything was perfect and they really outperform my expectations! I advise you all to give a look to all the designs they have at a very small price but really great quality.

22 March 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look