Loghouse.ie Reviews 186

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Have just placed an order for a 5 x 4 Kilkenny Log house and Steven at Loghouse.ie was brilliant. Very professional, friendly, helpful and speedy in replying to my endless questions which really hel... See more

Rated 5 out of 5 stars

A huge thank you to Steven from the cork showroom, he went above and beyond for us, nothing was a bother to him, great communication the whole way through and he was always at the end of the phone... See more

Rated 5 out of 5 stars

My contact at Loghouse was Steven O' Driscoll, Steven went over and above to make sure that all my concerns were met , Steven was always available at the end of the phone and made every step of the... See more

Rated 5 out of 5 stars

Brilliant service from Steven in Cork, and Aivaras and his team. The guys did a brilliant job, they worked really hard to complete the build on time. We were initially told the wait would be 10-12 we... See more

Company details

  1. Log Home Builder

Information provided by various external sources

Log Cabins for sale in Ireland. Irish leading log cabins and log houses company. We use only top quality materials and deliver and assemble national wide!


Contact info

  • Rathcoole Park 1, D24 EA32, Rathcoole, Ireland

  • loghouse.ie

4.4

Excellent

TrustScore 4.5 out of 5

186 reviews

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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A huge thank you to Steven from the…

A huge thank you to Steven from the cork showroom, he went above and beyond for us, nothing was a bother to him, great communication the whole way through and he was always at the end of the phone to answer any questions I had. The whole process from start to finish was seamless! Great guy!
Also a huge thank you to Eli who was always so quick to answer my emails, kind and courteous, and was such a help to organise a date for the build so quickly!

Finally the two lads that built our cabin Zdenek and Lukas, what fantastic workers! They were such nice guys and went above and beyond to make sure everything was perfect for us. Their attention to detail and patience was second to none! Extremely happy with them and the over all experience we have had. Thank you to everyone at log house! 100% recommend!!!
Rebecca O Neill

7 April 2026
Unprompted review
Rated 5 out of 5 stars

My contact at Loghouse was Steven O'…

My contact at Loghouse was Steven O' Driscoll, Steven went over and above to make sure that all my concerns were met , Steven was always available at the end of the phone and made every step of the process easier.
Thank You

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service from Steven in Cork, and Aivaras and his team. The guys did a brilliant job, they worked really hard to complete the build on time. We were initially told the wait would be 10-12 weeks, however our house was delivered in 6 weeks, we were thrilled and would absolutely recommend the loghouse.ie to everyone.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Steven at Loghouse.ie was Brilliant!

Have just placed an order for a 5 x 4 Kilkenny Log house and Steven at Loghouse.ie was brilliant. Very professional, friendly, helpful and speedy in replying to my endless questions which really helped me to make the right decision for our future games room. If only more companies operated as smoothly and efficiently as this!
Really looking forward to seeing the result in the summer.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer care

Great customer care, answering any questions with a prompt response.
Great service and no problem to arrange a site visit.
Thanks for all your help Steven

31 March 2026
Unprompted review
Rated 4 out of 5 stars

Loghouse Cabin

I started the conversation with Loghouse in August of 2025, when I was researching companies for a 2 bed cabin - I went with Loghouse as I was able to use them from the ground works required to the final completed product. To say that the workmanship is exceptional is not giving it enough credit - Tomas & Minde, the cabin builders were professional, hard-working & so precise - i couldn't fault them or their work. Loghouse organised the plumber, the painter, the electrician so I didn't have to worry about finding people. Although there was a timing issue caused by bad weather, it was worth the delay to get such a top quality product.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Above & Beyond our expectations 🤩

What a fantastic company to do business with. Everything was brilliant from the outset all the way up to the final touches.

From the initial visit to the showroom to meeting the crew on site everything was laid out very clearly. The work from the crew on site was extremely efficient.

We are delighted with the end product and would 100% recommend LogHouse to any potential customers in the market. You won’t be disappointed 🤩

28 February 2026
Unprompted review
Rated 5 out of 5 stars

I am so happy with my purchase!

I am so happy with my purchase, the quality is even better than I expected. They were very professional, delivered everything exactly on time and with no parts missing. My cabin feels strong and sturdy, and you can tell it was built to last for a long time! Honestly is a relief to find a supplier you can actually trust to do a good job without any stress. I would definitely recommend them to anyone looking for a beautiful and solid cabin for their garden! Thank you so much.xx

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to Steven o Driscoll…

Thanks to Steven o Driscoll @loghouse.ie Cork kinsale Road. Very helpful, answered every question I had and was available day or night to help. Loving the Sauna. Thanks again for everything Steven. Highly recommend.

Regards,
Anthony

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust what you see

We spent weeks looking at different cabin options and decided we would attend a few showrooms. After spending at least 2/3 weeks doing research and having probably 4 possibilities, all around the same price at a glance, we attended the log house showroom at kinsale road, cork.
The Newcastle 4m X 4m was our option there. It was advertised on line for approx €8,500 including delivery, insulation and installation.
The “sales man” on site, who didn’t even give his name when speaking to my wife and I, proceeds to inform us that their website was being updated and the cost of what was advertised at €8,500ish, was actually €13,150ish.
It was advertised at the €8,500 for at least a couple of weeks.
Then he tried to ring his manager, who didn’t answer and then he told us that the online price will not be honored.

28 February 2026
Unprompted review
Loghouse.ie logo

Reply from Loghouse.ie

Hi Paul,

Thank you for taking the time to leave a review.

Firstly, We would like to apologise for the confusion regarding the pricing you saw online. You are absolutely correct that the Newcastle 4m x 4m was displayed at an incorrect price. As soon as this was brought to our attention, the error was corrected the very same day.

The pricing discrepancy arose due to an update being carried out on our website at the time, and unfortunately one model was temporarily showing incorrect information. We understand how frustrating that must have been after the time you invested researching options.

That said, I would respectfully mention that a 1-star review suggests a much broader issue with product quality or service standards. In this instance, the matter related to a genuine website pricing error which was corrected immediately once identified. There was no intention to mislead, and we were transparent about the correct pricing during your visit.

Kind Regards
Loghouse Team

Rated 5 out of 5 stars

Excellent Experience from Start to Finish

We are absolutely delighted with our experience with loghouse.ie from start to finish. The installation has just been completed and we couldn’t be happier with the result.
From the outset, Steven, our sales representative, was extremely knowledgeable, approachable, and always available to answer questions. He guided us through the process clearly and professionally, which gave us great confidence in our decision.
The installation team, led by Marcus, were outstanding. They were highly professional, efficient, and clearly took great pride in their work. The attention to detail and overall standard of workmanship were excellent.
Overall, the entire experience exceeded our expectations. We would happily recommend loghouse.ie to anyone considering a log house installation.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Thanks to Jack and the rest of the team for their excellent work. The whole process was easy from start to finish and the project was delivered/installed on time.

We went for a hybrid cabin and are delighted with the finished product.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Popped into the Kinsealy showroom a few…

Popped into the Kinsealy showroom a few months back and finally had our garden room installed last week. The crew was top-notch—on-site by 8 am and worked through the rain to get it weather-tight.

The finish is much better than the cheaper cabins you see online; the windows and doors are proper heavy-duty quality. It’s already the warmest room in the house. A few minor delays with the delivery date, but the office kept me in the loop so I wasn't too bothered. Highly recommend if you want a solid job done.

25 January 2026
Unprompted review
Rated 4 out of 5 stars

Delighted with my cabin

Delighted with my cabin! the building team Aris ,martin and Costa From start to finish, their team was professional, reliable, and easy to work with. Communication was clear at every stage, timelines were respected, and the quality of workmanship was excellent. They paid attention to detail and made sure everything was completed to a high standard. I’m very happy with the final result and would confidently recommend them to anyone looking for trustworthy and skilled builders. My only critique would be to have had more communication before the build with maybe a meeting with 3D images of the build to make things a bit more clearcut.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Purchased in May 2025

We purchased a log cabin for my daughter in May 2025. Based on conversations and agreements as to the level of detailed instructions that would be provided, we proceeded with the purchase on the basis that we would self build the cabin as I work in the construction industry.
However, when the cabin was delivered, it was noted and and advised that there were no fixings. No nails or screws and certainly not the level of detailed instructions that was promised. The instructions detailed no insulated floor or roof drawing to build too.
Some of the wood was so twisted and warped we had to use crow bars to straighten and install them. There were several lengths that were split.
All of the issues were emailed as the self build progressed so Log House Factory were fully aware of the issues.
Over the course of several months requesting information on how to build cabin and the frustrating amount of additional monies we spent on fixings etc, we finally finished the cabin and Saulius from Log House factory agreed to pay the additional monies we had spent.
However, no monies have been paid as agreed in their email dated 8th November 2025 so this leaves me no choice but to pursue them legally and to write a negative review due to their own failings.
So, in essence not a good experience due to poor wood, no fixings, lack of instructions for roof and floor and do not do what they say. I would not recommend them based on my own personal dealings and would not purchase again.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Huge thanks to the Loghouse team for…

Huge thanks to the Loghouse team for their outstanding work on my home. The entire building process was seamless, and the quality of the final build is exceptional. I highly recommend them to anyone looking for a professional and talented team

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service from…

Absolutely fantastic service from Loghouse! Everything was handled so quickly and professionally from the first inquiry to the finished build. Highly recommend them if you want a quality log cabin with minimal fuss and incredible speed

7 November 2025
Unprompted review

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