Loints of Holland Reviews 1,432

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent leather, comfort, and stylish designs. Many people appreciate the durability and longevity of the shoes, with some owning pairs for many years. The customer service is frequently highlighted as extraordinary, with efficient communication and a caring approach to resolving issues. Reviewers also commend the swift and prompt delivery service, making the overall purchasing experience smooth and satisfactory. However, some customers experienced issues with courier services in certain regions, leading to delays. A few other people also felt that the product received did not always match the photos online, particularly regarding color or fit, and some expressed dissatisfaction with how quality issues were addressed.

What people talk about most

Product

People report positive experiences with the product, consistently praising the styles, comfort, and high... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality materials, comfort, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and swift... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as great, outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best website for quality shoes. High quality leather, great comfort, trendy shoe models and large choice of colors. Top-notch customer service, I've been in contact with Ronald, he is very kind and he... See more

Company replied

Rated 5 out of 5 stars

Sincerely ? The best shoes i ever had in my entire life ( and I have hundreds of pairs ) Everything is perfect : the sole ( thus the comfort ) the size ( your foot is never sore inside ) the design (... See more

Rated 5 out of 5 stars

I love these shoes: they’re supremely comfortable, sustainable, well made, stylish in a quiet but exciting way, the colours rock, and they fit my giant feet (size 42) really well. If I could, I’d buy... See more

Company replied

Rated 5 out of 5 stars

I love this company’s shoes! I have so many other shoes that I now never wear since discovering Loints of Holland! I broke my toe two months ago and the only shoes I can wear now are “Loints of Hollan... See more


Company details

  1. Shoe shop

Written by the company

Beautiful women's and men's shoes with ultimate comfort. Sustainable in creation and use. Free delivery & returns. Fast delivery. Choose from a wide range. All shapes and sizes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Always great!

I like the design and the quality of the materials used for the shoes from this brand. I am always content regarding the comfort and the leather's natural aspect and smell. Plus the delivery is very fast. Thank you!

26 January 2026
Rated 4 out of 5 stars

Only the currier BRT in Italy is…

Only the currier BRT in Italy is creating issue for delyvery always very in late and outside the timelines policy of delivery.
Site staff of Lonints Ronald and Mary erre very supportive and escalate immidiately the currier. I suggest to company ti change currier BRT for Italy with DHL. BRT is not working good in italy since months
For the shoes instead I used also years ago and nothing to say about quality, I wouod like that for woman n35 come back in production for the most par of the lines.
In anycase happy with my shopping.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

The shoes are well made and…

The shoes are well made and confortable, great quality and design

5 January 2026
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Hi Rob,

Thank you so much for your kind words!
We’re delighted to hear you’re enjoying the comfort, quality, and design of your Loints shoes.

Hope to welcome you back again soon!

Warm regards,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

The shoes are beautifully made and the…

The shoes are beautifully made and the sizing instructions are accurate. I ordered quite a few pairs and then had to make a return from Australia, though, and that had to be done manually. Loints staff were very helpful but I will buy from suppliers in Australia in future.

16 January 2026
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Dear frugal buyer,

Thank you so much for your kind words! We're delighted to hear that you were happy with the shoes and that our team could support you well.

We're sorry the return process from Australia wasn’t more seamless — we completely understand your decision to order locally in the future.

Should you ever decide to come back to us directly, you're always more than welcome.

Warm regards,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

Happy Feet!

I‘ve just received my 6th pair of Loints and as usual, I love them! They are so soft but with good support. The leather is of great quality! I highly recommend Loints of Holland!

6 January 2026
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Dear Vicki,

Wow — your 6th pair already! Thank you so much for your continued trust in Loints.
We’re so happy to hear how much you enjoy the comfort, support, and quality of our shoes.

Your recommendation truly means a lot to us. See you again soon!

Warm regards,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

The buying and delivery experience…

The buying and delivery experience great but I would like more elaborate descriptions of shoes on the website. For instances, “very soft flexible fabric, will feel like slippers” or “sturdy leather more like a work boot that protects toes”

12 January 2026
Unprompted review
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Reply from Loints of Holland

Dear Mary,

Thank you so much for your great review — and especially for your thoughtful suggestion!

We truly appreciate your input about improving the product descriptions. It’s exactly the kind of feedback that helps us grow. We’re continuously working on making our website more informative and user-friendly, and we’ll definitely take your examples into account.

Warm regards,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

A complete and utter joy!

A complete and utter joy!
The wrong size shoe was shipped to me
and when I contacted them, they immediately shipped the correct size. Easy. So Easy.

24 November 2025
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Thank you so much for your kind words, Hoehne!

We’re sorry again for the initial mix-up, but we're thrilled to hear how smoothly the solution went. That’s exactly what we aim for: helpful, fast and easy service.
We hope you’re now enjoying your Loints in the right size – and we’d love to welcome you again anytime!

Warm regards,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

great customer service

easy to order, and ready and rapid to answer
i had a proble for restitution, they solved it in few hours
attention to client, great customer service

8 December 2025
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Hi Giuseppe,

Thank you very much for your kind words!
We're happy to hear that your issue was resolved quickly and that you appreciated our service. Customer satisfaction is our top priority — and it's great to know we could help you so efficiently.

You're always welcome at Loints!

Best regards,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

Simply the best!

1. Loints of Holland make the best shoes - comfortable, stylish, robust and long-lived. These shoes really have a positive effect on my quality of life, they were the first shoes I could walk in for 5 hours without suffering at all. That was thirty years ago and I am still a devoted customer. 2. The webshop is perfect, the shoes arrived promptly.

27 November 2025
Loints of Holland logo

Reply from Loints of Holland

Wow – what an honour to have been making your shoes for 30 years! 🥹
Your story truly moves us. This is exactly why we do what we do: to create shoes that bring lasting comfort, style, and quality of life. Thank you so much for your continued loyalty and this beautiful feedback.

Warm wishes,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

Very good quality

I took my 7 years-old, tortured Loints of Holland pair to a cobbler for dyeing and sole gluing. Mind you, these were my only winter shoes, other than sneakers, and I walk a lot. When he first saw them, he told me I should not expect much. He was very enthusiastic when he called me back to pick them up, "very good quality", he said, I can have them for another 30 years, though I might need to change soles at some point. They look great again.
I just bought a second pair to have some variety. Highly recommend.

27 November 2025
Loints of Holland logo

Reply from Loints of Holland

Thank you so much for sharing this story — it really made us smile!
We’re thrilled to hear your well-loved Loints are still going strong after 7 years (and even got a cobbler’s stamp of approval!). We hope your new pair brings you just as much comfort and joy.

Warm regards,
Ronald | Loints of Holland

Rated 5 out of 5 stars

Beautiful shoes

Beautiful shoes. They make me feel happy!

8 December 2025
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Wat fijn om te horen, Ellen!
Dat onze schoenen je blij maken, maakt óns weer blij 😊
Dank voor je mooie woorden!

Hartelijke groet,
Ronald | Loints of Holland

Rated 5 out of 5 stars

Nice shoes

Nice shoes, fast delivery. Perfect

7 December 2025
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Hier is een passende reactie voor deze review:

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Thank you so much, Bonnet!
We’re really happy to hear you're satisfied – enjoy your Loints! 😊

Warm regards,
Ronald | Loints of Holland

Rated 5 out of 5 stars

Tubbergen online shopping

Hi, I found Tubbergen on lointsofholland website and bought it, because I'm very satisfied with this model for years. It's very convenient and timeless.
You sent it very fast to Cologne. Thanks for very good service and I'm happy to have got a pair! Peter

29 November 2025
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Hier is een passende reactie op Peter’s review:

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Thank you, Peter!
We love hearing that Tubbergen has been your timeless go-to. So glad the pair arrived quickly and that you're happy with them. Enjoy walking in them in Cologne! 😊

Warm regards,
Ronald | Loints of Holland

Rated 5 out of 5 stars

Absolutely outstanding support service

Absolutely outstanding support service. The exchange went smoothly with very accommodating goodwill, quick communication, everything perfect and customer-oriented!
This is what you want from a company these days in times of platform industry, hotlines and price dumping and subcontracting at any cost.

27 November 2025
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Thank you so much, Michael!
Your words mean a lot to us. We truly believe in personal, honest customer care – no hotlines or shortcuts. We like to use the most modern tools to help our customers quickly and efficiently, but that also allows us to stay truly personal when needed.
So glad the exchange went smoothly, and we’re always here if you need us again!

Warm regards,
Ronald | Loints of Holland

Rated 5 out of 5 stars

Great Design and Enterprise philosophy

The Design is beautiful and the Delivery was very fast.Customers Service also great!

27 November 2025
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Hier is een passende reactie in het Engels:

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Thank you, Angelika!
We're so happy to hear you appreciate both our design and our company philosophy. And great to know the delivery and customer service were spot on too!

Warm regards,
Ronald | Loints of Holland

Rated 5 out of 5 stars

always very helpful

the model i purchased did not fit with my right foot/big toe, so i have to send it back.
roland helped me in getting the return form for dhl.
he is always very very helpful. perfect service.

26 November 2025
Loints of Holland logo

Reply from Loints of Holland

Thank you very much for your kind words, Hector!
We’re sorry to hear the model didn’t quite fit, but we’re glad Roland could assist you so well — we’ll make sure he sees your compliment!
Always happy to help and we hope your next pair will be a perfect match.

Warm regards,
Ronald | Loints of Holland

Rated 5 out of 5 stars

Fast and secure delivery

My request was granted and the parcel service of my choice was commissioned.
Excellent service! I can wholeheartedly recommend this company!

17 November 2025
Unprompted review

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