I ordered my 60th birthday cake from here (two-tier, serves around 45, but if not cut too generously, it can easily serve more!). The cake was ordered to arrive the day before my party, the service w... See more
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Review summary
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Reviews shaping this summary
Absolutely loved my cake from Lola’s. It looked beautiful, tasted delicious and was exactly what I was hoping for. The cake was fresh, moist and full of flavour and the presentation was amazing. You c... See more
I got them for my daughter birthday she totally loved yr cakes her favourite cakes of al time .and my daughter dont like cake but yr cake s she loves so lolacakes thank you for making her birthda... See more
Five stars isn't enough! The service at Lola’s Cupcakes is truly outstanding, and the cakes never disappoint. Every single order is crafted to my exact standard fresh, beautifully presented, and utter... See more
Company details
- #9 of 22 best companies in Cake shop
- #17 of 47 best companies in Bakery
- #1 of 6 best companies in Cupcake shop
- #20 of 77 best companies in Online Food Ordering Service
- #2 of 6 best companies in Take away service
- #3 of 5 best companies in Wedding cake shop
About Lola's
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
214 Acton Lane, NW10 7NH, London, United Kingdom
- 0330 058 9525
- hello@lolascupcakes.com
- lolascupcakes.co.uk
4.7
Excellent
69k reviews
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Excellent service and an excellent…
Excellent service and an excellent gender reveal cake. It was delicious and very well presented. It looked even better in real life than in the photos. I’m so glad we went with Lola’s and will definitely be using them again!
18 August 2026
always on point without fail!
18 August 2026
Lola cakes are always delicious and…
Lola cakes are always delicious and moist especially the birthday cakes which I love to celebrate my daughter’s birthday
10 August 2026
Cake was lovely and very chocolatey
Cake was lovely and very chocolatey , service was good
14 August 2026
Smooth from ordering to collecting and…
Smooth from ordering to collecting and great cake.
17 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Normally I get salted caramel cupcakes…
Normally I get salted caramel cupcakes from Lola's and its fine but this batch wasn't. I had to put it in the fridge to bring back the taste, must be the weather.
17 August 2026
Reply from Lola's
Hi,
Thanks for sharing your feedback about the salted caramel cupcake.
We want everyone to enjoy their cupcakes and we are proud of our high quality so we would like some more details so we can look into this further.
As a reference we wouldn't advise eating the cupcakes straight from the fridge and instead allowing at least 1 hour for them to reach room temperature.
Please can you send an email to hello@lolascupcakes.com with more details about the taste of the cupcakes so we can log this by our product development team for review.
Kind regards,
Shona
Excellent
Excellent!
Ordered online - the Matcha & Raspberry and Mango & Yuzu Bento cakes. They were both delicious and thoroughly enjoyed!
Excellent service - good communication, help line and delivered on time by a pleasant courier!
15 August 2026
Amazing food makes me happy
17 August 2026
The staff was very helpful
8 August 2026
Outstanding
The tiramisu gluten free cake was 10/10 even the people who were not gluten free enjoyed it so much. We finished the cake in 2 sittings between 7 people - highly recommend
17 August 2026
Excellent cakes
Excellent cakes, use them every celebration now. Delivery window is quite wide so I'd advise delivery for the day before but they truly are the best most moist cakes ever!
10 August 2026
Absolutely stunning cake
Absolutely stunning cake!
Lola's always delivers on quality, flavour and design, but this was the first time I was choosing a cake for myself (chocolate & raspberry) and it was incredible! Even my mum who hates chocolate cake loved it!
Super easy process to order and collect and box is beautiful that it comes in and very sturdy. Faultless
17 August 2026
Mermaid cake
We had the mermaid cake delivered to us for my daughter’s 5th birthday - the cake turned up in perfect condition and was lovely and moist.
17 August 2026
Delicious and on time.
10 August 2026
Very impressed by the quality of the…
Very impressed by the quality of the cake and swift delivery/collection at the locker. Will definitely be making more orders in the future. Thank you!
10 August 2026
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