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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Prélèvement abusif …

J’ai testé l’application par un essai gratuit d’une semaine mais j’ai été prélevée de 7,95€.
J’ai tout de suite annulé mon abonnement, mais le jour de la fin de celui-ci j’ai été débitée de 29,95€, j’ai écrit ils m’ont remboursé du dernier prélèvement, il faut être très vigilant!

6 April 2026
Unprompted review
Rated 1 out of 5 stars

GROSSE ANARQUE

Bien que mon abonnement soit terminé depuis 3 mois Lola Speak continue à me prélever une somme chaque mois et ce malgré mes nombreuses réclamations restées sans réponse.

Pour clarifier la situation, je n’ai pas souscrit d’abonnement via leur plateforme. Mon achat a été réalisé et réglé exclusivement via la plateforme GOOGLE PLAY, qui a confirmé l’achat et l’expiration de mon abonnement au 25 décembre 2025. Je n’ai jamais communiqué mes coordonnées de carte bancaire directement sur leur site et je n’ai pas reçu de courriel de la part de LOLA SPEAK concernant une souscription à un abonnement.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

NON ABBONATEVI!!!!!

NON ABBONATEVI!!!!!! addebiti automatici, maggiori del dichiarato e impossibilità di cancellarli. Si deve andare tramite la propria banca e bloccare l'addebito. STATE LONTANO DA QUESTA APP.

9 December 2025
Unprompted review
Rated 3 out of 5 stars

Espero que pronto corrijan este error...

Al principio me pareció una excelente opción para aprender inglés, muy amena, actual, con un gran énfasis en hablar y mejorar la pronunciación. Realmente estaba muy contento con ella.
Sin embargo, al ir avanzando en las lecciones, comencé a notar que los videos se repetían.
Al principio pensé que era para repasar, lo que me pareció bien, pero poco a poco me fui dando cuenta de que ya no habían nuevos videos, sino que eran los mismos repitiéndose una y otra y otra vez.
Lo mencioné en algunas ocasiones cuando me pedían comentarios a través de la app, pero nunca tuve una respuesta.
Es una pena que suceda esto, porque realmente me parecía una excelente opción. Espero que pronto terminen las lecciones con material nuevo, estaría excelente.

14 November 2024
Unprompted review

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