I ordered a kitchen faucet from Lomazoo through bol.com, and it arrived right on time. After unpacking it, it was damaged. When I returned the faucet, I immediately received an email from Lomazo... See more
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Great delivery, very fast also and they delivered in my appartment (I live 3 high). Furthermore it’s a good quality for a good price!
The items we ordered from Lomazoo are good and sturdy. We only had a slight issue with delivery as the website showed available, but later we found it was out of stock and we had to cancel and re-orde... See more
Company replied
We ordered 2 mirrors to be delivered in Spain. There were some issues with the Spanish transport company. The Lomazoo team was very friendly and helpful and really did everything to help us. We receiv... See more
Company replied
Company details
Contact info
Daltonstraat 35, 3316 GD, Dordrecht, Netherlands
- 085-0044944
- support@lomazoo.com
- lomazoo.com
Replied to 18% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The sink is beautiful and suits…
The sink is beautiful and suits perfect. It was easy to install and works perfect. The sink came home a little bit later than we expected.
Really nice round mirrors
Really nice round mirrors, exactly as presented. Now mounted in my bathrooms. Delivered on time, no damage.

Reply from LOMAZOO
I received the order in time
I received the order in time, in perfect condition and best shape. It was a mirror so very fragile, however very good delivery. I haven't hang it yet, but the product is of an amazing quality.

Reply from LOMAZOO
Just good
Just good stuff and delivery as promised. Question for now is how they will act i cade of serviceparys deliveries...?

Reply from LOMAZOO
Easy to purchase
Easy to purchase, quick to deliver and cheap. Perfect for my use !
satisfied customer
I did have damage to one of the two mirrors, I contacted them and they responded very quickly and came up with a suitable solution.
I really like the mirror, but...
I really like the mirror, it has all the needed options and looks very stylish. However, my mirror arrived with damage - there is a dark line inside the glass.
I didn't file for a return, though, because it's very hard to bring a huge mirror to a special point, which is very far from me.
I chatted with a real person
I chatted with a real person which is not always the case anymore. I got great instructions and could continue with the installation. Very happy customer!

Reply from LOMAZOO
Was quickly send to my place and the…
Was quickly send to my place and the product is of a very good quality
Fast shipping
Fast shipping, reliable, good package, great communication, recommended, thanks.
The product has been delivered in time…
The product has been delivered in time & operational
Bathroom faucet
First the product looked very good. The price was good and the selivery was fast

Reply from LOMAZOO

Reply from LOMAZOO
Customer service stalling tactics
I bought a bathroom mirror from Lomazoo over two months ago, and it arrived with a chipped corner. I contacted them immediately, sent all requested photos, and then they stopped responding, claiming my emails were “lost” and delaying their replies — clearly using stalling tactics so I’d give up. On top of that the product is very poor quality.
Avoid this store.
good company ordered two beautiful…
good company ordered two beautiful mirrors. only too bad one broke afterwards🙈. so quickly order a new one
I love it
I love it, it is functional and beautiful and also very easy to use.
I would appreciate it if your communications were in English, not Dutch.
Fantastic customer service
We ordered 2 mirrors to be delivered in Spain. There were some issues with the Spanish transport company. The Lomazoo team was very friendly and helpful and really did everything to help us. We received the mirrors today. Examplary customer service! A big thanks to the Lomazoo team!

Reply from LOMAZOO
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