London Hearing Specialist Reviews 180

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Stay away guys. It's probably fraud. I went to get custom made ear plugs, and only after paying they told me it would take 3-4 weeks for delivery. It sounded too long, but my fault for not ch... See more

Rated 5 out of 5 stars

Went to London Hearing Specialists as had lost my hearing in my right ear and was experiencing pressure, pain and dizziness. Asif was excellent. Very calm, explained I needed a wax removal. He explain... See more

Rated 5 out of 5 stars

“Dr. Med, Hearing Specialists is an absolute gem! From the moment I walked into their office, I felt welcomed and at ease. Their expertise in addressing my hearing concerns was evident from the thorou... See more

Rated 5 out of 5 stars

Dr Asif was very friendly and explained the entire process and made sure that we were all comfortable before starting the ear wax removal process. It was a very simple and painless wax removal process... See more

Company details

  1. Audiologist
  2. Hearing aid repair service
  3. Hearing Aid Shop

Written by the company

Independent provider of Hearingcare located in London & Hertfordshire. Providing Hearing Tests, Hearing Aids, Wax Removal, Custom Ear Plugs, Paediatric Services & Diagnostic Testing. 0% Finance Available & 60 Day Money Back Guarantees.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay away guys

Stay away guys. It's probably fraud. I went to get custom made ear plugs, and only after paying they told me it would take 3-4 weeks for delivery.

It sounded too long, but my fault for not checking earlier. 4+ weeks later still no sign of delivery. I reach out to check-in and they told me they are "experiencing delays" and offered free sight test (my eyes are fine btw) which was nice gesture but irrelevant.

It's now been ~2 months and still the ear plugs have not arrived, so i'm assuming it's fraud.

I've demanded the full refund (any legit business would allow this) but have little hope at this point.

Don't make my mistake, go somewhere else

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Had an appointment booked with Asif today at the Questmoor pharmacy. Very pleasant, and my problem was resolved quickly. Thank you.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I went to the Hatfield clinic today 16/04/2025 as I thought I had earwax ? in fact it was my silicone ear piece that was stuck in my ear with some wax. The gentleman explained everything to me what he was doing, he was very professional. He removed the ear piece also cleaned my earwax with micro suction. I can hear nice and clear again. I cant thank the gentleman enough. Thank you

16 April 2025
Unprompted review
Rated 1 out of 5 stars

They are running a scam

They are running a scam, surely.
Booked earwax removal for £55, came in and the person took a quick look in my ear and said "nothing to clean" and charged me £30 for that.
I get getting paid for their time, however, nowhere was it mentioned as an option and in what world do they deserve over 50% of the treatment price for literally doing no work. Disgusting and smells like the perfect scam. Avoid like the plague.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT: No Product and No Refund

SCAM ALERT: Careful when dealing with London Hearing Specialist (as well as Camden Opticians and Camden Contact Lens Centre, which are all the same company according to their "customer support"). On 20th September 2024, I have ordered earplugs that were shown as available online. However, following the order confirmation, I have not received dispatch information even after weeks. Hence, I have contacted them several times via email as well as through calls, though, mostly without success or response. Nevertheless, following a call, I received an email on 24th October 2024 informing me of an actioned refund as the product was apparently undeliverable (not in their stock). However, since then, the only refund I have received is for the postage, while the actual product was neither delivered nor refunded (while the order is nearly 3 months ago). Furthermore, additional calls (despite promises on their end) did not lead to a product refund, while emails are simply ignored.
Note that I was, later on, able to simply order the product from another company for roughly the same price and with it being delivered within days, hence, I would suggest: STAY AWAY FROM THEM WHENEVER POSSIBLE!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

I had an appointment with Dr Med about…

I had an appointment with Dr Med about possible wax removal. He was incredibly kind, thorough in his explanations of what my symptoms could be caused by and
advised me accordingly. Highly recommended, huge thank you

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! The staff was very friendly, and the doctor provided excellent care. I highly recommend their services to anyone in need of professional and compassionate treatment.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Top Service

Came in as my glasses were bent and Amar the general manager was absolutely great and fixed it for me. Top service from a great person. Really grateful for the support
Great professional service
Thanks

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Best experience

Med is Great. He removed the wax from my ears very gently and efficiently. He also answered loads of my questions and advised me accordingly. Highly recommended, huge thanks! 🙏

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful and kind

Very helpful and kind. I would recommend them over the other opticians around the area. Best on the block, and in the city really! Thank you guys!

17 August 2024
Unprompted review

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