From the moment I ordered the two pack of comfort grip scissors on eBay, to the moment this afternoon (10/02/2021) when they were delivered, every step taken regarding my order was efficient enough t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing customer service - especially these days, where it's usually "we've got your money, so not going to respond to any emails" which makes a very pleasant change! A delight to deal with! I had a... See more
I bought a refurbed iPad via wowcher and it was delivered on time, after setting it up I realised it wouldn’t download any apps as too out dated. After contacting wowcher with absolutely no respons... See more
Bought a ‘new’ iPhone 7 but received one with previous owners details inside who confirmed it was 2 years old & they had traded it in. Replaced phone but this one isn’t new either & the call quality i... See more
Company details
Written by the company
We are one of the leading retailers of consumer electronics and gadgets accessories in the world. We work with all the leading manufacturers and distributors to ensure we bring you the best and latest products.
Contact info
Unit 4 Thurrock Commercial Centre, Juliette Way, Purfleet, RM15 4YA, Essex, United Kingdom
- 01708 252272
- contact@londonmagicstore.co.uk
- londonmagicstore.co.uk
4.2
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and efficient service.
9 August 2021
Quick delivery and really good quality…
Quick delivery and really good quality phone! Thanks!
9 August 2021
Purchased a top reconditioned iPhone 7…
Purchased a top reconditioned iPhone 7 . It was in excellent condition and my phone is working very well. Overall an excellent experience.
28 July 2021
Great service thanks
22 July 2021
The phone does not work even with a new…
The phone does not work even with a new battery which I also had to purchase so I wonder if you can supply me with a replacement & I can return the faulty one to you.
12 July 2021
I returned my mobile phone for a…
I returned my mobile phone for a refund, which I have never received, the phone was supposed to be unlocked it wasn’t,I sent the phone back registered post, according to the London Magic Store the phone was allegedly not in the Jiffy bag, now I know why they are called London Magic Store they make your mobile phone disappear when it’s returned to them and then your money.
Please, please, please DONT USE THIS COMPANY.
7 July 2021
Unprompted review
Iphone 8
Very impressed with the delivery, it was fast and had a tracking order on it. The phone was in the condition stated in the description, everything works perfectly and would consider buying from Londonmagicstore again.
15 June 2021
Turned up early e mails to say what…
Turned up early e mails to say what time were they left the item ten out of ten thanjs
4 June 2021
Good service
2 June 2021
Fast delivery and in great condition
17 May 2021
I payed for a A* pristine condition…
Payed for Pristine condition iPhone X and received a faulty device
12 May 2021
Reply from Londonmagicstore
Hi there William,
I am terribly sorry to hear about your experience.
Your described fault should certainly not be appearing on your handset and we would love to get this repaired/replaced for you to ensure that you are completely satisfied.
If there is ever an issue, please ensure to contact us as you have 12 months warranty. We wish for no customer to be left unsatisfied or more importantly, out of pocket.
Warm Regards,
The team at Londonmagicstore
I had a very pleasant experience whilst…
I had a very pleasant experience whilst having difficulty making a purchase online as I was having some trouble with my bank, anyway a few phone calls later and I had made my purchase. The staff on the telephone were very helpful, friendly and easy to speak to regarding my problems. The next day delivery meant that the phone I had purchased had arrived at my door in under 24 hours, making myself and one of my friends that I made the purchase for, very pleased and very happy. To the current day the mobile model I purchased is doing well, as was a good value at the price I paid, I would recommend this company to my family and friends as well as work colleagues, thank you very much I will definitely be making another purchase.
12 May 2021
Terrrible company to buy from
Terrrible company to buy from. Blatantly lied to me 4 times on the phone. Item was late (because they never sent it) and then tried to blame it on DPD.
Paid for express delivery and item was still outside of the agree timescale.
Said the item was genuine but sent with third party accessories.
AVOID AT ALL COSTS
11 May 2021
Good company good service
6 May 2021
Ordered refurbed phone online it…
Ordered refurbed phone online it arrived very promptly and I have had no problems with it
4 May 2021
Very happy with service and prompt…
Very happy with service and prompt delivery also with the charger as I've had several which said genuine and wasn't Thank You
4 May 2021
Overall very good.
Overall very good. I bought a second-hand mobile phone for £25 from them. Fast delivery,and the phone was in great condition. However it didn't come with a charging cable. Also the package was only lightly wrapped and my postman just shoved it through the letter-box where it bounced on the floor (I heard it from the next room). It is only luck that it wasn't damaged.
15 April 2021
BARGAIN price
BARGAIN price - phone is great condition (almost as new) and easy quick delivery (received next day)
Glad I found your site, would definitely use again
15 April 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.