Outstanding
Matt and his highly professional team were absolutely outstanding: helpful, expert, co-operative and meticulous from start to successful finish.
Several aspects made it a tricky and unusual job. I am experienced in precision and complex building work, so I chose to do the templating and installation myself. But the trickiest part was to raise the longest section from basement to top floor (18m). It was too long for the stairs (2.7m × 0.7m), and a crane (that other suppliers required) would have cost around £1,500. But it was also fragile (cutouts for hob and sink), and heavy (130 kg).
Matt understood all the particular requirements far better than any other supplier (I contacted several) and hence gave me the best quote (by far), yet I could tell he was not compromising service or quality. My instincts proved absolutely right. Felipe collected the template (at no extra charge) and took time to see the kitchen units and hence the trickier cuts and seams involved.
Matt lent me reinforcement bars (very rigid!) and I visited the workshop to fit these and my straps, ready for the hoist. Augusto was fantastic, and used his extensive experience to help me do it in a far better way - indeed he completed the work for me (again at no extra charge!). I asked Matt if the team would assist with the hoist - which they did, wonderfully and successfuly. In the end this took 3 hours, yet the charge (which I asked for, in all fairness) was extremely reasonable.
Honestly, what more could you hope for? Outstanding. Many thanks indeed to Matt, Ann, Augusto, Felipe and the entire team.
Delighted, Andrew








