London NootropicsReviews 

330
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent quality and taste of their coffee products. Customers highlight the positive health benefits, noting a lack of jitters and an improved sense of well-being, making it a preferred alternative to regular coffee. The customer service is frequently described as wonderful, swift, caring, and friendly, with staff going above and beyond to assist. Many appreciate the beautiful and high-quality packaging, as well as the convenience of the individual sachets for travel. However, some people were dissatisfied with the product information, feeling misled about the caffeine content in certain blends and experiencing adverse effects like jitters. A few other people also felt that customer service was unhelpful when trying to obtain a taster or resolve issues, leading to disappointment.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the taste and variety... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the amazing taste and high... See more

Customer service

People report positive experiences with customer service, highlighting their team as fast to respond,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, caring nature, and friendly... See more

User experience

Consumers find the user experience to be positive, with many describing it as a handy way to integrate what... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly I cannot say enough good things about this amazing brand and company !! First of all their coffee tastes amazing .. I’ve been their subscriber for a couple of years now and after having trie... See more

Company replied

Rated 5 out of 5 stars

Brilliant product and amazing customer service! I love my mush love coffee - gives me no jittery feeling and tastes great. Takes a bit of getting used to at first, as the smell isn’t quite like coff... See more

Company replied

Rated 5 out of 5 stars

I always get my coffee from London Nootropics. The taste and quality are always amazing! I was asked to do a survey recently in order to get a £10 voucher, but the voucher didn’t come through. When I... See more

Company replied

Rated 5 out of 5 stars

A friend gave me a sachet of Mush Love after having a girly wellbeing chat and discussing different ways of taking care of ourselves and our mental wellbeing. I loved Mush love from opening the sachet... See more

Company replied


Company details

  1. Health and beauty shop

Written by the company

Experience the perfect harmony of premium coffee and best-in-class adaptogens to elevate your day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(330)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You won't be disappointed or get the shakes!

I adore this coffee/mushroom blend . And anyone who visits my home always adores it too. From the very start, the whole purchase experience is pleasant and when it arrives in it's great packaging, it's wonderful to unwrap and have your first coffee of the day.

Most of all I like the people behind the brand - ethical and real. They keep the purchase process simple and always respond to my emails swiftly, efficiently and with the customer at the front of everything they do. They let the product speak for itself - and it does!

I buy the little boxes for friends which they love when I gift them on a day out together.

25 May 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

This made us smile, Lisa 💛 So glad to hear you're finding your perfect flow with our blends and enjoying our packaging too ✨ Thank you for the lovely words about our team - we always want your experience with us to feel easy and personal 🙏 Appreciate you sharing the adaptogenic love with friends and family 🍄 Here for you anytime! Mush love, Joanne x

Rated 5 out of 5 stars

Amazing customer service and even more…

Amazing customer service and even more amazing coffee - highly recommend

3 June 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Thanks for your lovely review, Louise 💛 Appreciate your kind words about our team! We're so glad you're loving finding your flow with our adaptogenic coffee too 🍄✨ Mush love, Joanne x

Rated 5 out of 5 stars

Amazing company with great customer…

Amazing company with great customer service - they really care about their customers

2 June 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Joseph, hope you are well and thanks so much for the 5* review ❤️ Appreciate you and here for you anytime!! Ana 💫🍄

Rated 5 out of 5 stars

London Nootropics are the best!

I always get my coffee from London Nootropics. The taste and quality are always amazing! I was asked to do a survey recently in order to get a £10 voucher, but the voucher didn’t come through. When I reached out to customer care, they said I had already completed this survey before and that’s why I didn’t get the voucher (the survey was sent to me by mistake). Ana Maria was so sweet and gave me a complimentary £10 voucher to apologise! I love London Nootropics and always recommended them to any coffee lovers I know 🤩

29 May 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Alice, thank you so much for sharing this!! I am so happy to hear that I was able to help - our team is here for you anytime 💜 We hope that our adaptogenic coffee continues to elevate your routine and appreciate you for sharing the love 💫🍄 Ana Maria x

Rated 5 out of 5 stars

My favourite coffee

My favourite coffee, especially in the mornings. If it’s a yoga day, then its Zen, aerobic and gym, then its Mojo, and for work, it will be Flow. They are all my favourites and I have been taking London nootropics for years now and wouldn't be without. Smooth and great with frothed almond milk. Lovely lovely lovely!

29 May 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Diana, thanks so much for taking the time to share this with us 💜 We are so glad to hear that our adaptogenic coffee has become part of your routine!! Here for you anytime 🍄💫 Stay shroom, Ana

Rated 5 out of 5 stars

I love this coffee/ mushroom blend

I love this coffee/ mushroom blend. It's made such a difference to my well being. I get no jitters. I also think customer service is prompt , friendly and personal. I amend my subscription through my account if needed eg: if I need to pause for a month or add something to my order. Or just alter the date if ive run out. Love the company and the products

28 May 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey! Thank you so much for sharing your feedback with us ❤️ We are so glad to hear that you've enjoyed our adaptogenic coffee and felt the benefits! Appreciate you for sharing your kind words - we are always here for you!! Mush Love, Ana Maria 😊😊

Rated 5 out of 5 stars

Reliable company with great prouct

I love the product - it tastes great and is perfect as an alternative to coffee machine coffee. The packaging is high quality and the customer service were super helpful and friendly when I needed to contact them. The company feels personal and not just anonymous corporate.

8 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Em! Thank you so much for the kind review ❤️ We are so happy to hear that you've enjoyed our adaptogenic coffee as well as packaging 🙏 Appreciate your kind words and here for you anytime!! - Ana 😊🍄

Rated 5 out of 5 stars

So ‘mush’ to love about this company!

I love this coffee and company and have been purchasing for just over five years. The products are really high quality, both the coffee and the merch. The taste is great on each of the coffees, maybe not for everyone but I think they are lovely and always consistent. Delivery has always been very quick, packing is lovely and I love the little note you get each time. The personal touch and customer service has been a big part of why I will continue to buy from them.
If I have ever needed to ask anything, Customer Service has been excellent, quick and super friendly.

30 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Popty ❤️ Thank you so much for sharing these kind words! We’re so glad to hear you’re loving our best-in-class adaptogen extracts - we hope you’re finding your best flow with our blends 🍄✨Quality and taste are super important to us, and it’s wonderful to know you’re enjoying our merch too! It also means a lot to hear that you felt well looked after by our Customer Happiness Team - we always want that personal touch to come through 😊✨Thank you again for showing the adaptogenic love. We really appreciate your continued support 🙌🏻💫 - Joanne

Rated 5 out of 5 stars

Very Pleasant to purchase from London…

Very Pleasant to purchase from London Nootropics I've recommended to a friend from posting a pic on FB. The Adaptogenic Coffees is of a higher standard than others. I live a very traumatic life so soothing Mushroom Coffees are so vital.

8 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey David! Thanks so much for sharing your review and for recommending us! We’ve crafted our adaptogenic coffee to be easy to incorporate into your daily routine, with best-in-class clinically studied extracts rich in active compound ✨ We’re so glad to hear our blends have been soothing, and we hope we can continue elevating your routine and bringing a sense of calm to your days. Really appreciate you sharing the adaptogenic love ❤️🍄 - Ana

Rated 5 out of 5 stars

A great drink

Easy to order, great to drink. Started subscription so good value. Tried each of coffees ... flow, mojo and zen. I'm a fan. Lovely taste and for me they work ... do what it says on packet. Ah yes, each individual packet great for popping in bag when travelling.

7 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Mary, we are so glad to hear that you've had a smooth experience with us and enjoyed our adaptogenic coffee 💜 Thanks for bringing us along to your travels and we hope that we can continue elevating your day! - Ana Maria 🍄💫

Rated 5 out of 5 stars

I love the Mush Love coffee

I love the Mush Love coffee because it has a chocolatey taste. I have just ordered it for the 3rd time. As a full-time carer for both my parents it keeps me going throughout my long stressful days.

31 March 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Claire! Thanks so much for sharing your review with us 😊 We are so happy to hear that you've enjoyed the taste and benefits of our adaptogenic coffee, and that it helps you get through the day! Here for you anytime ❤️🍄 - Ana

Rated 1 out of 5 stars

I experienced jitters and strong palpitations.

I’m extremely disappointed with this product and honestly feel misled. The marketing presents it as a great alternative for people who can’t drink coffee, which is exactly why I decided to try it. I avoid caffeine because it causes unpleasant side effects, so I trusted those claims.
After buying a mixed box, I realized that one of the products (“Mojo”) is actually around 86% coffee with caffeine. That completely contradicts the idea of it being a coffee alternative. This information is not clearly communicated, and it feels very misleading.
Even worse, after trying just one, I experienced jitters and strong palpitations, exactly the kind of reaction I get from regular coffee and was trying to avoid. It was very uncomfortable and concerning.
If you’re sensitive to caffeine or looking for a true non-coffee alternative, be careful—this product does not match its claims. I would not recommend it.

3 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hi Jadilla, thanks so much for trying our adaptogenic coffee and for taking the time to share your feedback with us. We love helping people stay balanced, find their flow and elevate their day with our best-in-class adaptogenic coffee. It's never our intention for you to feel disappointed or misled and we're sorry to hear this 🙏

All of our adaptogenic coffee blends contain caffeine, apologies if this wasn't clear, with around 80-110mg per serving - about the same as a regular cup of coffee or single espresso shot (caffeine levels vary naturally in coffee). The 86% coffee you mentioned refers to the ingredient breakdown within each individual Mojo sachet. Our blends also contain an effective amount of best-in-class adaptogen extracts rich in active compounds in every sachet. There are good synergies between adaptogens and caffeine - together they can help us to enjoy the benefits of caffeine whilst minimising side effects such as jitters/anxiety by helping to balance our cortisol (stress hormone), we can also enjoy coffee without a crash as adaptogens can help give us sustained natural energy.

We love these synergies and many of our customers who are usually sensitive to caffeine enjoy our blends as a balanced part of their routine. That said, we completely understand that everyone is different. For those who are a little more sensitive to caffeine, we’d recommend trying half a sachet first, listening to your internal cues in your mind and body and seeing what works best for you. Our Zen blend in particular could be a better fit for you - with L-theanine and KSM-66 Ashwagandha®, it's designed for calm and balanced energy, and is most popular with those sensitive to caffeine 🙏✨

If you have any more questions about our adaptogenic coffee or would like help finding which blend may suit you best, reach out to care@londonnootropics.com anytime. We’re always here for you and are happy to help 🍄💜 Hope you find what works best for you to find your perfect flow! Mush love, Ana Maria

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Excellent quality.

Ana Maria provided fantastic support :)

1 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Luke! So happy to hear that we were able to provide a smooth experience with our services - appreciate your kind words and sharing your review 🙏 We hope that you can continue elevating your routine with our adaptogenic coffee, and here if you ever need anything at all! 💫💛

Rated 1 out of 5 stars

Do not use

Do not use, unclear that you are being signed up for a subscription and then difficult to cancel. If this had just happened to me fair enough could have been user error. However this has happened to a few family and friends which suggests the website is not clear. To then not give the option to cancel via your website is not good.

17 March 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hi Ryan, thank you for taking the time to share your review. We're really sorry this has been your experience - it’s never our intention for anything to feel unclear, and we really appreciate your feedback. Our subscription plans can be managed directly in your customer account, where you can skip, reschedule or cancel at any time. That said, we’d love to understand what happened here so we can make it right. We’ve just requested a little more information - if you could reply with your order number and the email address used, we’ll be able to look into this for you right away. We’re here to help, and we’d love for you to have the best possible experience with us so you can keep enjoying our best-in-class adaptogenic coffee in your routine. Keep us posted! - Ana

Rated 5 out of 5 stars

I looooovvvveee this coffee

I looooovvvveee this coffee; SO SO SO MUCH!!! I was gifted this coffee and didn't expect much because I have had mushroom coffee before but I was so wrong! It doesn't make me feel jittery, I feel switched on and it's super yummy. Honestly can't recommend it enough, I have been telling everyone about it. I have just bought some more and will continue buying. You have a loyal customer here now!

10 March 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Eloise, thanks so much for taking the time to share your feedback with us 💜 Appreciate you!! We are also so happy to hear that you've enjoyed our adaptogenic coffee and that you've noticed the benefits too! Thanks for recommending us and for sharing the adaptogenic love. Here for you anytime 💫🍄 - Ana

Rated 5 out of 5 stars

Literally obsessed with these coffee sachets

Literally obsessed with these coffee sachets, particularly the mush love. I’ve just ordered my next box of 240, as I can’t be without them any more!

14 August 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Natalie, thank you so much for taking the time to share your review! We appreciate your support and we are so happy to hear that our adaptogenic coffee has become part of your routine - and that you've found your favorite 💙 Mush Love, Ana!

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service, box was delivered damaged reported it, the replied immediately and same day they sent a replacement. Product is also great would definitely recommend

16 January 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Jo ✨ Thank you so much for sharing your 5* review, we appreciate you! We are glad to hear that you've had a smooth experience with us and that you are enjoying our adaptogenic coffee! Mush love, Ana ❤️😊

Rated 2 out of 5 stars

I am really disappointed in this…

I am really disappointed in this company because I received a trial link to receive a few sachets to test them out and I was really excited to try them out but when I want on to the website it did not work at all, the ‘add to basket’ button wasn’t doing anything, it acted like a picture instead of a link. So I contacted both companies a while ago about this issue and I’ve heard absolutely nothing back. So I’m not keen on purchasing from them if I can’t even get a taster or help from customer services.

18 December 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Jodie, thanks so much for taking the time to share your feedback. We’re really sorry the Add to Basket button wasn’t working for you! We have responded to your enquiry on the 2nd ofJanuary - sometimes our emails can land in spam so please check for our response there 😊 You can also reach us via phone on: 0203 889 7719 - or our live website chat during office hours! Don't worry we're always here for you and happy to help If there’s anything else you need in the meantime, let us know! 💚✨ Ana

Rated 5 out of 5 stars

Great Product

Coffee arrived, nicely presented, smells and tastes great, very good adaptogen coffee. As a regular coffee drinker I do like decent coffee, but this has an added effect which is very beneficial. Will be ordering more.

12 January 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Jay, thank you for sharing this kind review, we are glad to hear that you have enjoyed the taste, smell and packaging of our adaptogenic coffee. We appreciate you ❤️✨ - Ana

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look