I ordered 30ml of inspired by sauvage elixir and inspired by silver mountain water. The sauvage elixir smells horrible and way too heavy with spice. The only reason I have given 2 stars is that the si... See more
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Absolutely love these perfumes, I have so many of them and they smell exactly the same as the ones I buy from a reputable perfumery and last just as long, if not longer. I order all my perfume from h... See more
I’ve been using this company for many years now, and I honestly don’t think I’ll ever switch to another brand. The quality is always consistent, the scents last long, and the price is very reasonable... See more
Company replied
I have been buying scents from the Stratford branch for over 5 years after a trip form Crete where this type of perfumery business is rampant so I was glad when I found this and I have not been dis... See more
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Company details
Information provided by various external sources
What we do is we use original ingredients (jasmine, vanilla, passion fruit, musk, saffron and many more) and we mix them in a way that they smell like the most famous fragrances from different brands such as: Armani Gucci Chanel Dolce & Gabbana Pa...
Contact info
4.4
Excellent
309 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great value.
Although I know very little àbout ladies fragrances my wife assures me that this is a very similar scent to the original. What I do know about is good service,quick delivery and value for money so five star's all round.
5 September 2023
Impossible to tell the difference from the real deal!!
It was very easy to order. Arrived 2 days later. The smells are identical!! Absolutely surprised how good it is. Thank you London perfume factory
4 September 2023
Always a great service from skeeter
30 August 2023
Amazing,last long perfumes.Definitely…
Amazing,last long perfumes.Definitely recommended!!⭐️⭐️⭐️⭐️⭐️
26 August 2023
I come here almost every month ,their…
I come here almost every month ,their sprays smell identical to the real ones ,and ive been told the smell stronger then the original. The only downside is that they need more perfumes 10/10,and they last longer than the original ones too
24 August 2023
Excellent service fabulous perfume…
Excellent service fabulous perfume smells amazing it’s about my 6th bottle of 290 aventus mens
I’m a woman aged 60 and get compliments everyday in work it’s fresh vibrant and lasts all day
I use about 6 big squirts on my neck and hair and I’m set for the day ALL DAY LONG I smell amazing , I can’t smell it myself which is good xx thank you Gorgio x
27 July 2023
The Best
The only place I get my perfumes from, they last soo long, smell amazing and their customer service is 10/10.
28 July 2023
Unprompted review
Better than the original
Easy to order . Came quick and smells great. The wife says even better than the original.
13 July 2023
They are very reliable and efficient
They are very reliable and efficient, their perfumes are second to none. There is no difference to the original; I have been using their products for the past 5years and i do get compliments anytime I had it on. Would always recommend them. Thanks
6 July 2023
What a great little company
What a great little company
Wonderful fragrance and inexpensive enough to be flourishing it about daily
5 July 2023
The aftershave I received was A night odor in a bottle not as…
The aftershave I received was not as described. It was a pungent smell - when applied - that was awful to both myself and others. It's hard to describe but certainly not a scent that you would wear any time of day or night. Infact it was more of a night odor than an aftershave.
28 June 2023
Reply from London Perfume Factory
Thank you for taking the time to share your feedback. We’re sorry to hear that the fragrance you received didn’t meet your expectations. Scent perception can be very subjective, and unfortunately not every fragrance suits every individual or occasion.
That said, we do offer a 100% money-back guarantee if the fragrance is returned to us with at least 90% of the bottle remaining. If you haven’t already been in touch, please contact us directly with your order number and we’ll be more than happy to assist with a return or help recommend a fragrance better suited to your preferences.
We’d really appreciate the opportunity to put this right for you.
Shipping was fast and on time
Shipping was fast and on time! Products were great & as expected!
30 June 2023
Quick and easy great smelling exactly…
Quick and easy great smelling exactly what I wanted
16 June 2023
Brilliant as usual ♥️
5 June 2023
We have always enjoyed the quality and…
We have always enjoyed the quality and value for money backed up with a prompt and efficient service.
30 May 2023
Perfect smell as always and last old day
19 May 2023
I’m store experience
Went into the store and had a great experience and had my previous issue resolved with a free sample as compensation
17 May 2023
Reply from London Perfume Factory
Good morning Rocky,
Thank you kindly for contacting us regarding this issue. We would of hoped that you would of contacted us first via email, in order to look into the matter, as this is the first we are hearing about it.
Your order was received on Tuesday 9th May 2023 and was shipped on Friday 12th May.
We have looked into the matter using your tracking and can see that Royal Mails system are not showing any information apart from the day we have shipped. We sincerely apologise for the delay in you receiving your package.
We understand your frustration and sincerely apologise. We try our best to get customer packages sent out as soon as possible. However, the issue is with Royal Mail not delivering on time.
It's really frustrating for both you the customer and ourselves as a small business, as it reflects badly on our reputation, even though its not our fault.
We now would have to follow Royal Mails policy, which states that both you the customer and ourselves, will have to wait for 10 working days before putting in a complaint. After 10 working days if you the customer has not receive your order, then we, as a company, can put in a complaint.
Unfortunately we would not be able to send another parcel out or offer a refund until Royal Mail confirms what has happened to the first order we sent.
Once again we do apologise and hope that you receive your package as soon as possible.
We appreciate your business and do apologise for the inconvenience that this situation has caused. You are a valued customer and we are committed to providing you with the best service possible.
Kindest regards,
Gyorgy Salazar
Managing Director
Disappointed
I was rather disappointed with my order this time around the quality just wasn’t there. The perfume just smelt off to me and gave an air freshener like feel rather than a well blended fragrance. Just wasn’t the same as my previous order which was great quality and long lasting.
8 May 2023
Reply from London Perfume Factory
Thank you for your honest feedback, and we’re sorry to hear that this order didn’t meet the standard you’ve experienced with us before. That’s certainly not the experience we want any customer to have, especially when you’ve previously been happy with the quality and longevity of our fragrances.
Scent perception can sometimes vary, but we take comments like this very seriously. We do offer a 100% money-back guarantee if the fragrance is returned with at least 90% of the bottle remaining, and we’d really like the opportunity to look into this for you or help with a return or replacement.
Please feel free to contact us directly with your order number, and we’ll be more than happy to assist and make things right.
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