London Pregnancy Clinic Reviews 

677
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff and reception teams for being exceptionally thorough, friendly, and professional during every appointment. Many individuals highlight the calm and welcoming atmosphere, noting that practitioners take plenty of time to address questions and ease pregnancy-related anxiety. Consumers consistently describe the ultrasound scans and overall services as top-tier, offering clear imagery and valuable clinical insights. Reviewers also value the exceptional customer support and reassurance provided throughout their prenatal care journey. However, some people mentioned that test results can take a couple of weeks or occasionally experience minor reporting delays.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism and warmth.... See more

Service

Customers had positive experiences with service, highlighting the friendly, supportive, and highly... See more

User experience

Clients share positive opinions on user_experience, highlighting comfortable appointments and advanced... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that appointments are easy to book... See more

Quality

Users describe satisfaction with the overall quality, highlighting that premises meet high standards and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly and warm staff. Lovely clinic environment and easy to get to in central London. The sonographer was really lovely and made us feel comfortable through the scan. She was also extremely th... See more

Rated 5 out of 5 stars

The website set out really clearly what services were on offer so I could compare them to other providers and knew which scan to book. All fees were clearly explained up front. The booking process and... See more

Rated 5 out of 5 stars

After a previous loss through a genetic condition we decided to have a NIPT test done, we were very nervous but knew this was the best decision for us. The team were so friendly and Ms Desi was so ki... See more

Rated 5 out of 5 stars

I had a 16-week scan with Dr Diane Nzelu and she was absolutely amazing. Walked me through everything in detail and even advised on measures to take based on my history to prevent and monitor growth r... See more


Company details

  1. #3 of 8 best companies in Pregnancy care centre
  2. #2 of 28 best companies in Doctor
  3. #1 of 5 best companies in Obstetrician-Gynecologist
  4. #1 of 16 best companies in Medical Diagnostic Imaging Centre
  5. #1 of 4 best companies in Midwife
  6. #5 of 28 best companies in Women's Health Clinic

Written by the company

London Pregnancy Clinic is your one stop pregnancy service specialising in early pregnancy scans, Non Invasive Prenatal Testing (NIPT) such as the Harmony Test and Panorama AI. We are experts in fetal and maternal medicine and aim to provide professional and caring service to pregnant women in London. Our clinic is conveniently located in the City of London and we offer appointments on Monday to Saturday including evening and same day appointments. Our founder and medical director is Dr Fred Ushakov who is an internationally recognised specialist in Fetal Medicine with over 35 years of experience. We developed a range of pregnancy scans which we believe is optimal for every pregnant woman. Our signature scan is the 10 week scan which aims to exclude various structural anomalies as early as at 10 weeks. We provide the Harmony Test - a Non Invasive Prenatal Test (NIPT) which determines the chance for Down's Syndrome.


Contact info

4.9

Excellent

TrustScore 5 out of 5

677 reviews

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4.9

All reviews

(677)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing care

After having a miscarriage (discovered on an early scan) in my first pregnancy, I was incredibly anxious in the early weeks of my current pregnancy - and particularly for my first scan. However, going to the LPC made the whole experience so much lovelier - the staff are wonderful and kind, they explain everything so clearly and really take their time so you feel like you leave every appointment with all your questions answered. The scan itself is amazing quality (we really noticed the difference at our NHS scan!) and they leave no stone unturned when it comes to measurements and checking everything is as it should be. This was hugely reassuring for us & made the early pregnancy weeks a lot less anxiety-inducing than they would have been otherwise. I particularly appreciated being able to book a last-minute scan appointment at one point for no other reason than I was panicking - I felt so much lighter afterwards. Also special thanks to Karin Meeds who did two of our scans - she explained everything brilliantly and made us feel so comfortable & safe, remembering our thoughts and concerns from the time before. It felt like a truly personalised experience that you don't often receive at clinics. I can't recommend LPC enough!

26 June 2025
Rated 5 out of 5 stars

1st ultrasound pregnancy scan

Nice and clean space and very friendly personnel. Doctor and his assistant very friendly and knowledgable. Did their best to have a pleasant experience and they explained in detail every step of the process as well as future things to do/pay attention to.

20 June 2025
Rated 5 out of 5 stars

I’m very happy with the service

I’m very happy with the service I received at the clinic during my HyCoSy scan. Everything went smoothly and professionally. The staff provided me with all the necessary information and explained everything clearly. I felt well informed and supported throughout the process. Thank you for the excellent care!

7 July 2025
Rated 3 out of 5 stars

The west clinic has worse experience…

The west clinic has worse experience compared to the original site …

6 July 2025
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Reply from London Pregnancy Clinic

Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent experience with us did not meet your expectations, especially after a previous positive visit.

Following our phone conversation, I want to sincerely apologise again for the 10 minute delay to your appointment and for the confusion regarding the clinician you were expecting. We understand how important it is to feel comfortable and confident during your scan, and I’m sorry that this wasn’t the case for you this time. I undestand you were expecting to see Dr Ushakov as you saw him in your previous visit 3 years ago in our City clinic. I explained that when you book online our booking system shows the first available clinician, and if you would like to see someone in particular it is best to reach out to us on 020 3687 2939.

Please be assured that we take all feedback seriously and are actively reviewing what happened to ensure we improve our communication and scheduling processes. Your comments are invaluable in helping us provide a better experience for all our patients.

Thank you again for bringing this to our attention, and we hope to have the opportunity to restore your confidence in us in the future.

Siobhan, Clinic Manager

Rated 5 out of 5 stars

Excellent clinic

Dr Fred Ushakov is a brilliant doctor, we felt like we can trust his diagnosis 100%. He explained his findings very clearly and he is very knowledgeable and considerate. The clinic is very clean, the receptionists are very professional and friendly.

30 June 2025
Rated 5 out of 5 stars

Great service

Great service as always, both front desk staff and physicians are very friendly professional and welcoming. We arrived an hour early but we were seen straight away which was very nice of them. Always recommend them.

1 July 2025
Rated 5 out of 5 stars

Highly recommend this clinic

Highly recommend this clinic. The team was incredibly professional, kind, and efficient. I got an appointment quickly, and the whole process was smooth and reassuring. They made me feel comfortable throughout, and I received my results on the same day, which gave me great peace of mind.

24 June 2025
Rated 5 out of 5 stars

Excellent experience

The professionalism and friendliness of the staff, the comfort of the facilities, and the quality of the images obtained were outstanding. Also important to mention the timeliness of care and the efficient delivery of results.
Excellent experience, I would highly recommend it.

13 June 2025
Rated 5 out of 5 stars

Fantastic Dr Diane

I can’t thank Dr Diane enough. Through her caring and thoughtful manner and ensuring she took the time to go through our scans/results in detail, it’s the first time we’ve come away from a scan for our twin pregnancy not full of doubts and questions. Thank you.

23 June 2025
Rated 5 out of 5 stars

Great Clinic

Great Clinic. Wonderful experience. Karin was so polite and helpful and expert in her field

14 June 2025

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