had booked a car on 14.2.26 and i booked from addis baba the app is very good and i booked and got prompt msg , the driver came in time and very professional, i cant recall his name but he was from sr... See more
Company replied
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See what reviewers are saying
Upon arrival at Heathrow, we were given clear instruction where to meet and the waiting time for driver to pick us. Driver was accomodative and patient and helped us with our bags. It's pricier comp... See more
Company replied
Had hospital appointment on Sunday 23April.Booked outward journey online and was charged £11.50 but could not book return as did not know how long appointment would be.Phoned to arrange return from ho... See more
Company replied
The driver was 15 minutes late arriving, which hurts even more at 5:10am. That said, he was perfectly fine when he arrived, we were still in plenty of time for our flight, booking online was easy, and... See more
Company replied
Company details
Written by the company
Situated in the heart of London and providing an array of Minicab or private hire services all across the city, London Radio Cars has been in business for more than twenty years. We first established our enterprise in 1996, and since then, we are achieving success day by day in all departments. We only hire qualified and fully trained drivers, control room & Administrative staff. Our promise for quality has alluded to our bona fide success as one of most efficient London transportation services. Our Philosophy: Our philosophy here at London Radio Cars is that customers matter the most. No matter what, we will do our best to enhance the customer experience and provide an amazing service to every customer, with no room for errors or mishaps. Our organization believes that every customer should get an AMAZING, RELIABLE & EXPERIENCED service. Customer satisfaction is our top-most priority, and we go the extra mile to make sure that the needs of customers are fulfilled!
Contact info
Rear Of 539-541 Kingsbury Road, NW9 9EG, London, United Kingdom
- 0208 204 1234
- bookings@londonradiocars.com
- londonradiocars.com
4.4
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top Driver
The driver was very friendly and the journey from the airport went in no time. Would recommend booking with London Radio Cars again.
2 December 2021
Reply from London Radio Cars
Hi Jay,
Thanks for leaving us such a wonderful review and we look forward to seeing you again.
Kind Regards,
Customer Care
Great service
On time (in fact early) and rang when outside. Great service as previously. Reasonable price.
22 October 2021
Reply from London Radio Cars
Hi Segal,
’We are incredibly grateful that you took the time out to leave us such a nice review.”
Looking forward to your next trip with us.
Kind Regards,
Customer Care
The driver was not on time in the place…
The driver was not on time in the place we agreed to meet. The car was small, messy and not comfortable
20 October 2021
Reply from London Radio Cars
Hi Robert,
Thanks for the feedback!
We're thrilled to hear you enjoyed your trip with Minicabs.co.uk
Kind Regards,
Customer Care
Prompt and very helpful
23 September 2021
Reply from London Radio Cars
Hi Andrew,
We are so grateful for your kind words.
Thanks for sharing your amazing review.
Regards,
Customer Care
Excellent prices and great punctuality
Excellent prices and great punctuality. I and all members of my family always rely on London Radio Cars for all our transport needs.
16 July 2021
Reply from London Radio Cars
Hi Tigran,
Thank you for leaving such a nice review.
Our company values put customer satisfaction as top priority and we are committed to our customers.
We look forward to seeing you again
Kind Regards,
Customer Care
Happy with their service and especially…
Happy with their service and especially with their mobile / text communication.
9 December 2020
Reply from London Radio Cars
Hi Andre,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.
We Look forward to seeing you again soon
Kind Regards,
Customer Care
Very good service
20 August 2020
Unprompted review
Reply from London Radio Cars
Hi Abhishek,
We're very glad to hear you're pleased with our service.
Thank you so much for taking the time to leave such a kind review.
Kind Regards,
Customer Care
Reply from London Radio Cars
Hi Marianna,
We're thrilled to hear you enjoyed your trip with Minicabs.co.uk
Thank you so much for taking the time to leave such a nice review.
Kind Regards,
Customer Care
Reply from London Radio Cars
Hi PShah,
We're very glad to hear you're pleased with our service.
Thanks for the feedback.
Kind Regards,
Customer Care
The car arrived at time and the car was…
The car arrived at time and the car was very comfortable. The driver was very friendly. If I need I will use this service again.
30 January 2020
Unprompted review
Reply from London Radio Cars
Hi Fabio,
We're very glad to hear you're pleased with our service.
We'll pass that wonderful feedback to our driver as well.
We look forward to seeing you again.
Kind Regards,
Customer Care
Excellent service from pick up to drop…
Excellent service from pick up to drop off very prompt and on time
21 January 2020
Unprompted review
Reply from London Radio Cars
Hi Mr. Mukesh,
Thanks for the feedback! We're thrilled to hear you enjoyed your trip with Minicabs.co.uk
Kind Regards
Customer Care
The taxi was 10 minutes late so not…
The taxi was 10 minutes late so not extremely impressed with the service but it was average.
18 January 2020
Unprompted review
Reply from London Radio Cars
Hi Reema,
We're very sorry to hear that you had an unpleasant experience with us.
We will use your valuable feedback to deliver an even better experience next time.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
Great service
Great service, would advise using this company over Uber any day of the week. 5* isn't enough!
6 January 2020
Unprompted review
Reply from London Radio Cars
Hi Ryan,
Hearing that you had a great experience is the best thing we could hope for! Our goal is 100% customer satisfaction and we want every experience to be “five stars.
Really Appreciate your excellent review
Kind Regards,
Customer Care
Stopped for petrol
Nice driver. Arrived early but stopped to fill up with petrol and buy a coffee! Unprofessional and made us a bit late.
1 January 2020
Unprompted review
Reply from London Radio Cars
Hi Laura,
We are very sorry to hear about your unpleasant experience with us.
We'll pass your feedback to our driver as well.
Kind Regards,
Customer Care
Very helpful driver
30 December 2019
Unprompted review
I’m very impressed
I’m very impressed. The website was very clear; I received very prompt replies to my inquiries and a second confirmation day before our flight. Our driver arrived right on time and was very courteous.
25 December 2019
Unprompted review
Your drivers were always on time and…
Your drivers were always on time and more than courtious with us as passengers. Definitely use u again if in London.
8 December 2019
Unprompted review
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