The London Road Furniture Company Reviews 

15
TrustScore 4.5 out of 5

4.5

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Company details

  1. Home Furniture Shop

Information provided by various external sources

London Road Furniture is an established independent family run furniture store offering an eclectic collection of furniture, accessories and unique gifts for the home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.5

All reviews

(15)

1 review in the last 12 months

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Rated 5 out of 5 stars

Quality furniture, good price, wonderful service.

My wife and I were moving to a new flat in Folkestone and wanted a new sofa, a couple of easy chairs and a table and chairs. We came upon The London Furniture Company more by luck than judgement - but so pleased we did. They are a lovely family run business that have some beautiful and unusual pieces, so different to the usual, run of the mill stuff. Added to that they are reasonably priced and extremely friendly and helpful. I would thoroughly recommend a visit.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Love this company!

Love this company!
Excellent and unique furniture and a great price! The Customer service is outstanding and I can only recommend this company. Nothing is too much trouble and the service always comes with a smile!
Thank you London Road Furniture Company, I will be back for more furniture soon! Try them and experience how wonderful and personal this company is. Takes the stress out of furniture shopping for sure!

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Experience and Service

If you like decent furniture and household items which are different to the norm, then London Road is for you!!

Really helpful staff and nothing is too much trouble. Love everything bought from this shop.......you will not be disappointed.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Great shop with fantastic customer service!

We have purchased numerous pieces of furniture from this company, ranging from dining room table and chairs to Christmas decorations, vases, cushions and fruit bowls.
The Service we have received has been exemplary and They provide a fantastic after sales service, which we cannot fault.
This is Shop that we will continue to use and have recommended to numerous friends and family.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

An outstanding family business offering first rate service!

Pete and his wife own and run this business. We bought a beautiful Fama leather arm chair and various vases from their lovely shop. The service is utterly first class. Pete and his son delivered the chair. Whilst delivering they offered to fix one of our old sofas at no cost. This was way above and beyond what you'd expect. An outstanding family business that we will be going back to again very soon. It's great to see a business like this do well. Thank you very much for all your assistance.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful furniture and fantastic service

This furniture shop is so much more than a shop, it is absolutely beautiful. Everything in it and the building its self is gorgeous. I bought a table and 6 chairs, from the moment I saw it I loved it and when it arrived, it was unpacked and installed with such care. I am so happy with my new furniture, the friendly professional service and care this family business took with my order was above and beyond. Excellent service, I cannot recommended highly enough.

6 April 2023
Unprompted review
Rated 5 out of 5 stars

5 star experience from the first email…

5 star experience from the first email enquiry to the phonecall from Peter to say he was personally delivering our AMAZING Fama Moon chair much sooner than anticipated. Absolutely faultless service, just wish just we lived closer to see the shop x

26 March 2023
Unprompted review
Rated 5 out of 5 stars

We have been customers for many years…

We have been customers for many years and love everything about London Road Furniture. The team are all friendly and helpful and make each visit much more than just a shopping trip, it is like catching up with old friends. Our latest purchase went as smoothly as ever and we love our new addition. Can’t wait to think of something else to go in and buy, although just a visit to the amazing showroom is a treat and so tempting.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely superb service!

Absolutely superb service with such friendly and helpful staff. One of our sofas was broken and it’s was collected and fixed within 24 hours!
I can’t recommend London Road furniture enough. We have bought countless pieces from here.

10 March 2022
Unprompted review
Rated 5 out of 5 stars

A quality company

I had my new dining table delivered today by London Furniture Company what a pleasurable experience. Great service and real quality furniture. I will definitely be buying more furniture from them in the future. Mr & Mrs Kennard-Dwyer

30 June 2021
Unprompted review
Rated 5 out of 5 stars

Just excellent

Just excellent, the table arrived with a fault, the installers immediately agreed and even left the table for our use whilst Peter the proprietor resolved the issue with the Spanish supplier... we have had an excellent conclusion with a quick replacement. Peter sets out to ensure customers are happy and we are.... love our table.. special mention to the “delivery/install personnel ...very helpful...Peter you have a great team👍

29 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellence all the way round - from start to finish

A wonderful shopping experience in their beautifully restored building in Sevenoaks. The couple who own the store are very friendly, helpful and charming. I took delivery of my custom made South African leather sofa on Monday which needed to fit into a Victorian terraced house. I didn't think they were going to get it in! AGH! But they did, with lots of effort, actually seemingly endless effort and the boys even smiled throughout the ordeal and went over and beyond the call of duty. Excellent customer service from start to finish and I am totally delighted with my sofa as well as the after care advice. I couldn't recommend The London Road Furniture Company more highly!

26 July 2019
Unprompted review
Rated 5 out of 5 stars

Custom built table.

Very helpful staff. Very impressed and thankful they took the time to approach their furniture makers to custom make us what we wanted and had been unable to find anywhere else. Very good value aswell compared to other quotes we had had. The finished products are beautiful and we are very happy! Thank you again!

6 May 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The London Road Furniture Co went the extra mile to provide fabulous customer service, years after we purchased an oak dresser from its sister store, Farningham Oak. Our dresser had got slightly damaged in a flood and no joiner we asked was able to re-adjust it to make the doors fit again. The London Road Furniture Company sent its expert delivery team, who somehow, magically made it all fit again. It looks like new. The team was courteous, tidy and super careful with our new wood floor. Thank you so much.

11 October 2017
Unprompted review

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